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Outdoor pool, free cabanas, pool umbrellas
Outdoor pool, free cabanas, pool umbrellas
Outdoor pool, free cabanas, pool umbrellas
Hypo-allergenic bedding, down comforters, in-room safe, desk

Guest reviews

4.2 out of 5 Very Good
981 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
Air Conditioning
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationGoogleplex9 min drive
Popular LocationComputer History Museum10 min drive
Popular LocationShoreline Amphitheatre11 min drive
AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)17 min drive

Choose dates to view prices

  • Executive Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (LEISURE)

    4.4/5 guest room rating

    Room amenities

    • 325 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking (LEISURE)
  • Room, 2 Queen Beds, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 325 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking
  • Premium Room, 1 King Bed, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • 325 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsPremium Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, Poolside (Cabana)

    3.8/5 guest room rating

    Room amenities

    • 600 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, Poolside (Cabana)
  • Room, 2 Queen Beds, Non Smoking, Poolside (CABANA)

    3.8/5 guest room rating

    Room amenities

    • 600 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking, Poolside (CABANA)
  • Standard Room

    4/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed OR 1 Queen Bed
    More detailsStandard Room
  • Deluxe Room

    3.9/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed OR 1 Queen Bed
    More detailsDeluxe Room
  • Suite, 1 King Bed, Non Smoking (Whirlpool)

    3.8/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking (Whirlpool)

About this area

Palo Alto

Located in Palo Alto, Crowne Plaza Cabana, Palo Alto is in the business district. Shoreline Amphitheatre and Computer History Museum are cultural highlights, or if an activity is on the agenda, check out Twin Creeks Sports Complex. Check out an event or a game at Levi's Stadium, and consider making time for California's Great America, a top attraction not to be missed. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails, rock climbing, and mountain biking.

Visit our Palo Alto travel guide
Map
Popular Location

What's nearby

  • Googleplex - 9 min drive
  • Computer History Museum - 10 min drive
  • Shoreline Amphitheatre - 11 min drive
  • El Camino Hospital - 12 min drive
  • Stanford University - 16 min drive

Getting around

  • San Antonio Station - 2 min drive
  • Whisman Station - 7 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 17 min drive

Restaurants

  • 4290 Bistro & Bar — 1 min walk
  • The Sea by Alexander's - 1 min walk
  • A Good Morning - 10 min walk
  • Peet’s Coffee and Tea - 11 min walk
  • Chef Chu's - 11 min walk

About this property

Crowne Plaza Cabana, Palo Alto

3.5-star hotel with free area shuttle and restaurant
A restaurant, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a bar/lounge, a snack bar/deli, and a spa tub are onsite. All 195 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and flat-screen TVs with cable channels. Guests will also find iPod docks, refrigerators, and room service.
Crowne Plaza Cabana, Palo Alto offers 195 accommodations with iPod docking stations and safes. Beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Clean Promise (IHG)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free area shuttle up to 5 miles
  • Free train station drop-off shuttle from 8:00 AM - 11:00 PM
  • Train station shuttle on request
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 12-32 per person
  • 1 restaurant
  • 1 bar
  • Free reception (select days)
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 14 meeting rooms
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Fan
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3 PM - 3 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Train station shuttle service is available on request from 8:00 AM to 11:00 PM
Fees may apply; contact the property in advance to get details

Renovations and closures

The following facilities will be closed from March 01 2020 to December 31 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per stay
Dogs only
Up to 55 lbs

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 32 per person (approximately)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer
Contactless check-out is available
Individually-wrapped food options are available for breakfast
The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cabana Crowne Plaza
Cabana Crowne Plaza Palo Alto
Cabana Palo Alto
Crowne Plaza Cabana
Crowne Plaza Cabana Hotel
Crowne Plaza Cabana Hotel Palo Alto
Crowne Plaza Cabana Palo Alto
Crowne Plaza Palo Alto Cabana
Palo Alto Cabana
Palo Alto Crowne Plaza Cabana
Crowne Plaza Cabana Palo Alto Hotel
Crowne Plaza Cabana, Palo Alto Hotel
Crowne Plaza Cabana, Palo Alto Palo Alto
Crowne Plaza Cabana, Palo Alto Hotel Palo Alto

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Cabana, Palo Alto and receive a full refund?
Yes, Crowne Plaza Cabana, Palo Alto offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Cabana, Palo Alto cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Crowne Plaza Cabana, Palo Alto?
As of Aug 15, 2020, prices found for a 1-night stay for 2 adults at Crowne Plaza Cabana, Palo Alto on Aug 29, 2020 start from $86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Crowne Plaza Cabana, Palo Alto have a pool?
Yes, this property has an outdoor pool.
Is Crowne Plaza Cabana, Palo Alto pet-friendly?
Yes, Crowne Plaza Cabana, Palo Alto allows dogs with a maximum weight of up to 55 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 50 per pet, per stay. Service animals are exempt from fees.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3 PM–3 AM. Late check-in is available during limited hours.
What time is check-out at this hotel?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is this property located?
Situated in the business district, this hotel is 0.8 mi (1.3 km) from San Antonio Shopping Center and 3.1 mi (4.9 km) from Googleplex. Rengstorff Park and Los Altos History Museum are also within 3 mi (5 km). San Antonio Station is 20 minutes by foot.

Guest reviews

Overall score and ratings for Crowne Plaza Cabana, Palo Alto

4.2
Very Good
981 reviews
5 - Excellent
478
4 - Good
337
3 - Okay
110
2 - Mediocre
39
1 - Poor
17
4.5
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.2
Property condition
2.0 out of 5 Poor
  • Disliked: Cleanliness, amenities, property conditions & facilities

I stay there often because they have amenities like a pool and dining upon arrival I was informed that there was no room service or restaurant available and the pool was closed. They also cleaned my room the first night and then never came back the next three days. When I called down to ask why they said due to Covid however that would’ve been nice information to have upon check-in. There is an $18 a night parking fee which is outrageous. They had minimal snacks and beverages available. I literally walked down the street to another hotel that had a restaurant with seating outside and people were enjoying their pool. The Crowne Plaza has plenty of space and should be able to accommodate outdoor dining but it seems they’re not interested in providing the services I will not stay here again.

Stayed 4 nights in Aug 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed our stay. Great customer service. Room was very nice!

Stayed 1 night in Jul 2020
3.0 out of 5 Okay
  • Liked: Cleanliness, staff & service

The A/C system sounds like and old antique car when is turned On no pleasant at all.

Stayed 1 night in Jun 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall a pretty good hotel. The $12 extra for overnight parking was a bit unnecessary but everything else was pretty good.

Stayed 1 night in Jun 2020