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Hampton Inn & Suites Phoenix Downtown

Photo gallery for Hampton Inn & Suites Phoenix Downtown

Exterior
Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes

Overview of Hampton Inn & Suites Phoenix Downtown

Hampton Inn & Suites Phoenix Downtown

3.0 star property

8.8/10 Excellent

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
77 E Polk St, Phoenix, AZ, 85004

Explore the area

  • Popular LocationPhoenix Convention Center7 min walk
  • Popular LocationFootprint Center9 min walk
  • Popular LocationArizona Science Center12 min walk
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)15 min drive

Room options

About this area

Phoenix

Located in Phoenix, Hampton Inn & Suites Phoenix Downtown is in the city center. Phoenix Convention Center and Herberger Theater Center are cultural highlights, and some of the area's landmarks include Wrigley Mansion and Grady Gammage Memorial Auditorium. Looking to enjoy an event or a game while in town? See what's happening at State Farm Stadium or Footprint Center. Be sure not to miss outdoor adventures like hiking/biking trails, mountain biking, and horse riding, or hop on a bike rental nearby and take a self-guided tour around Phoenix.
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Map

What's nearby

  • Arizona State University - Downtown Phoenix - 2 min walk
  • Phoenix Convention Center - 7 min walk
  • Arizona Center - 8 min walk
  • Footprint Center - 9 min walk
  • Arizona Science Center - 12 min walk

Getting around

  • Van Buren - 1st Ave Station - 3 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 15 min drive

Restaurants

  • Province - 2 min walk
  • Seamus McCaffrey's - 4 min walk
  • Valley Bar - 5 min walk
  • Hanny's - 5 min walk
  • Einstein Bros. Bagels - 5 min walk

About this property

Hampton Inn & Suites Phoenix Downtown

3-star hotel located in Downtown Phoenix
Located close to Phoenix Convention Center, Hampton Inn & Suites Phoenix Downtown provides free continental breakfast, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at Downtown 77, the onsite restaurant. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
Other perks at this hotel include:
  • Valet parking (surcharge), a TV in the lobby, and a computer station
  • ATM/banking services, an elevator, and a gift shop
  • A front desk safe, free newspapers, and coffee/tea in the lobby
  • Guest reviews speak well of the helpful staff and location
Room features
All 210 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews say good things about the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free rollaway/extra beds
  • Bathrooms with showers and free toiletries
  • 50-inch LCD TVs with premium channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 41 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Downtown 77

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 24-hour business center
  • 460 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

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Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 41.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hampton Inn Phoenix Downtown Hotel
Hampton Inn Phoenix Downtown
Hampton Inn Suites Phoenix Downtown
Hampton & Suites Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel
Hampton Inn & Suites Phoenix Downtown Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel Phoenix

Frequently asked questions

Is Hampton Inn & Suites Phoenix Downtown pet-friendly?

Yes, this property allows cats and dogs (limit 2 per room). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hampton Inn & Suites Phoenix Downtown?

As of Feb 1, 2023, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Phoenix Downtown on Feb 4, 2023 start from $217.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hampton Inn & Suites Phoenix Downtown?

Valet parking is available for USD 41.00 per night.

What time is check-in at Hampton Inn & Suites Phoenix Downtown?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Hampton Inn & Suites Phoenix Downtown?

Check-out is at 11 AM. Late check-out is available for USD 100.00 (subject to availability).

Where is Hampton Inn & Suites Phoenix Downtown located?

Located in Downtown Phoenix, this hotel is within a 10-minute walk of Arizona State University - Downtown Phoenix and Phoenix Convention Center. Chase Field is 0.7 mi (1.2 km) away. Van Buren - 1st Ave Station is only a 3-minute walk and Washington - Central Station is 7 minutes.

Can I cancel my reservation for free at Hampton Inn & Suites Phoenix Downtown and receive a full refund?

Yes, Hampton Inn & Suites Phoenix Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Hampton Inn & Suites Phoenix Downtown cancellation policy on our site for more details about any exclusions or requirements.

Hampton Inn & Suites Phoenix Downtown Reviews

Hampton Inn & Suites Phoenix Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 649 out of 1031 reviews" "
" "10 - Excellent 63%
Rating 8 - Good. 215 out of 1031 reviews" "
" "8 - Good 21%
Rating 6 - Okay. 88 out of 1031 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 39 out of 1031 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 40 out of 1031 reviews" "
" "2 - Terrible 4%

9.2/10

Cleanliness

9.1/10

Staff & service

8.2/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and helpful- loved that food was available in the bar until 10pm- that really helped us because we arrived late
Stayed 3 nights in Jan 2023

2/10 Terrible

Patrick

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel room and breakfast was fine. The problem was the service. The hotel incorrectly charged me for 3 nights of parking (I did not park a car) and I had to call the hotel multiple times, wait on hold, and repeatedly ask them to refund the incorrect charges. A frustrating waste of time.

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a business trip or visit to downtown Phoenix, great location, comfortable rooms with plenty of space, breakfast and good gym.
Stayed 3 nights in Jan 2023

2/10 Terrible

Jiarui

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They overcharged me $40
Stayed 2 nights in Jan 2023

10/10 Excellent

Rose, Pinetop

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking fees are ridiculous. I think $41 per night is a ploy to gouge customers. ☹️
Stayed 1 night in Jan 2023

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and Staff
Stayed 1 night in Jan 2023

6/10 Okay

vg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Beds were very worn and uncomfortable felt like we were sleeping on springs Also house keeper knocked o. My door at 8am asking if im checking out when i had a do not disturb sign on door That was rude felt like they were rushing a paid guest to leave

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay.

10/10 Excellent

Folashade

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jan 2023

2/10 Terrible

Julio

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I liked valet there were nice and activities close by, staff wise were unhelpful, clueless, we were stuck in the elevator for 10 mins pressed the emergency interco and person in charge of security or the elevators was rude and mean, yelled at us “Do u guys NEED ANY HELP” we said yea, we stuck! Eventually got the elevator to work, then the room i got 917 wasnt rdy was dead bolted went back downstairs to say room occupied or deadbolted, then front desk called supervisor clueless about it, got a new room 417, asked anything else i can help u, i asked for a rollaway, then got denied even tho online says free rollaway! I told the supervisor says free rollaway online? Was a bad experience and the last time i ever get a room there