1/5 Terrible
Miki
Business traveler
Jan 17, 2022
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022
Hampton Inn & Suites Phoenix Downtown
Photo gallery for Hampton Inn & Suites Phoenix Downtown
Overview of Hampton Inn & Suites Phoenix Downtown
Hampton Inn & Suites Phoenix Downtown
4.4/5 Excellent
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Free WiFi
- Breakfast included
- Air conditioning
- Restaurant
- Gym
- Business services
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
- Personal protective equipment
77 E Polk St, Phoenix, AZ, 85004
Explore the area
- Phoenix, AZ (PHX-Sky Harbor Intl.)10 min drive
- Arizona State University13 min drive
- Old Town14 min drive
- Camelback Mountain18 min drive
Choose dates to view prices
About this area
Phoenix
Hampton Inn & Suites Phoenix Downtown is located in Downtown Phoenix, a neighborhood in Phoenix, and is in the city center. The area's natural beauty can be seen at Camelback Mountain and Desert Botanical Garden, while Phoenix Convention Center and The Van Buren are cultural highlights. Looking to enjoy an event or a game? See what's going on at Footprint Center or Chase Field. Enjoy the great outdoors with mountain climbing, hiking/biking trails, and horse riding, or hop on a bike rental nearby and explore all the area has to offer.
What's nearby
- Arizona State University - Downtown Phoenix - 2 min walk
- Phoenix Convention Center - 7 min walk
- Arizona State University - 13 min drive
- Old Town - 14 min drive
- Camelback Mountain - 18 min drive
Getting around
- Van Buren - 1st Ave Station - 3 min walk
- Sky Harbor International Airport (PHX) - 10 min drive
Restaurants
- Downtown 77 — 1 min walk
- Centrico — 4 min walk
- Nook Kitchen Downtown — 4 min walk
- Cornish Pasty — 4 min walk
- Seamus McCaffrey's — 4 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Safety measures
Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Valet parking on site (USD 37.00 per night)
Food and drink
- Free continental breakfast available daily 6:00 AM–10:00 AM
- 1 1 restaurant
- 1 1 bar
- Room service available
- Coffee/tea in common area(s)
Things to do
- 24-hour fitness center
Family friendly
- Free cribs/infant beds
- Free rollaway/extra beds
- Laundry facilities
- Refrigerator
- Snack bar/deli
Conveniences
- ATM/banking services
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Change of bedsheets (on request)
- Change of towels (on request)
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Wedding services
Languages spoken
- English
- Spanish
Business services
- 24-hour business center
- Computer station
- Conference space (460 square feet)
- Meeting room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Braille signage
- Handrails in stairways
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Stair-free path to entrance
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair-accessible business center
- Wheelchair-accessible fitness center
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Shared microwave
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cribs/infant beds
- Free rollaway beds
- Heating (climate-controlled)
- Hypo-allergenic bedding
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels
Entertainment
- 50-inch LCD TV
- Cable channels
- Premium channels
Food and drink
- Coffee/tea maker
- Refrigerator
More
- Connecting rooms available
- Desk
- Free local calls
- Iron/ironing board
- Laptop-friendly workspace
- Mobile key entry
See similar properties
Phoenix
Downtown Phoenix
Guest rating 4+
Family friendly
Hotel
3 star
Free WiFi
Washer and dryer
Policies
Check-in
Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Special check-in instructions
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Valet parking fee: USD 37.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Hampton Inn Phoenix Downtown Hotel
Hampton Inn Phoenix Downtown
Hampton Inn Suites Phoenix Downtown
Hampton & Suites Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel
Hampton Inn & Suites Phoenix Downtown Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel Phoenix
Frequently asked questions
Overall score and ratings
4.4
Excellent
4.6/5
Cleanliness
4.6/5
Staff & service
4.1/5
Amenities
4.5/5
Property conditions & facilities
5/5 Excellent
Terry
Traveled with partner
Jan 15, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2022
5/5 Excellent
Callie
Traveled with family and small children
Jan 6, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2021
5/5 Excellent
Ferrall
Traveled with partner, Traveled with family
Jan 6, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021
3/5 Okay
tahzeeb
Traveled with group, Traveled with partner
Jan 3, 2022
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2021