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Hilton Phoenix Tapatio Cliffs Resort

Photo gallery for Hilton Phoenix Tapatio Cliffs Resort

Primary image
7 outdoor pools, cabanas (surcharge), pool umbrellas
7 outdoor pools, cabanas (surcharge), pool umbrellas
7 outdoor pools, cabanas (surcharge), pool umbrellas
Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Living area | 27-inch LCD TV with cable channels, TV, pay movies

Overview of Hilton Phoenix Tapatio Cliffs Resort

Hilton Phoenix Tapatio Cliffs Resort

4-star property

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
11111 N 7th St, Phoenix, AZ, 85020

Explore the area

  • Popular LocationNorth Mountain Park18 min walk
  • Popular LocationShadow Mountain Preserve6 min drive
  • Popular LocationShaw Butte8 min drive
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)24 min drive

Room options

About this area

Phoenix

Hilton Phoenix Tapatio Cliffs Resort is located in North Mountain, a neighborhood in Phoenix, and is in the suburbs and near the airport. Musical Instrument Museum and Phoenix Art Museum are cultural highlights, and travelers looking to shop may want to visit Kierland Commons and Scottsdale Quarter. Traveling with kids? Consider Castles N' Coasters, or check out an event or a game at GCU Arena. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like outlet shopping.
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Map

What's nearby

  • North Mountain Park - 18 min walk
  • Cave Creek Golf Course - 6 min drive
  • Shadow Mountain Preserve - 6 min drive
  • Shaw Butte - 8 min drive
  • Castles N' Coasters - 9 min drive

Getting around

  • 19th Avenue/ Dunlap Station - 7 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 24 min drive

Restaurants

  • Pointe In Tyme - 3 min walk
  • Starbucks - 18 min walk
  • Isa's Pizza - 19 min walk
  • Dunkin' - 19 min walk
  • Moon Valley Cafe - 19 min walk

About this property

Hilton Phoenix Tapatio Cliffs Resort

4-star family-friendly resort in the heart of North Mountain
Take advantage of 18 holes of golf, free water park access, and a poolside bar at Hilton Phoenix Tapatio Cliffs Resort. Tee up with amenities like a driving range, golf lessons, and a golf pro shop at this resort. Treat yourself to a deep-tissue massage, reflexology, or a facial at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature a poolside location and more. Enjoy the 24-hour gym, as well as activities like basketball. In addition to a grocery/convenience store and a terrace, guests can connect to in-room WiFi (surcharge).
You'll also enjoy perks such as:
  • 7 outdoor pools with a waterslide, cabanas, and sun loungers
  • Free self parking and valet parking
  • Breakfast (surcharge), 2 outdoor tennis courts, and limo/town car service
  • An electric car charging station, a banquet hall, and express check-out
  • Guest reviews give good marks for the family-friendly amenities, pool, and helpful staff
Room features
All 584 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and separate sitting areas. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses, sofa beds, and free cribs/infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • 27-inch LCD TVs with premium channels
  • Balconies or patios, separate sitting areas, and mini fridges

Languages

English, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of WELL Health-Safety Rating (IWBI)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 11.95)

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Limo/town car service

Food and drink

  • To-go breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 9-20 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Different Pointe of View
  • Pointe In Tyme
  • Cascades Cafe
  • Lobby Bar

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • 7 outdoor pools
  • 2 outdoor tennis courts
  • 7 spa tubs
  • Basketball
  • Free water park access
  • Full-service spa
  • Golf driving range
  • Sauna
  • Shopping
  • Tennis

Family friendly

  • 7 outdoor pools
  • Free cribs/infant beds
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Sofa bed
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Golf cart
  • Golf clubs
  • Golf lessons
  • Golf pro shop
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (75 square feet of space)
  • Meeting rooms - 36

Outdoors

  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 27-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

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Policies

Check-in

85% of travelers were happy with check-in
Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Guests will receive smart lock details
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Renovations and closures

The following facilities or services will be unavailable from September 26 2022 to October 12 2022 (dates subject to change):
  • Golf course
The following facilities are closed seasonally each year. They will be closed from September 26 to October 12:
  • Golf course
The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per night
  • Resort fee: USD 43.90 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Internet access
  • Phone calls
  • Parking
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 9 and USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 11.95 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a cash deposit for any bookings where payment for the stay will be made in cash.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 10 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Cliffs Tapatio Resort
Hilton Pointe Tapatio Cliffs Resort
Hilton Tapatio
Pointe Hilton Resort
Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort Phoenix
Pointe Tapatio Cliffs
Pointe Tapatio Cliffs Resort
Tapatio Cliffs Hilton
Tapatio Hilton
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Pointe Hilton Tapatio Cliffs Phoenix
Pointe Hilton Tapatio Cliffs
Hilton Phoenix
Phoenix Hilton
Hilton Phoenix Tapatio Cliffs
Pointe Hilton Tapatio Cliffs Resort
Hilton Phoenix Tapatio Cliffs Resort Resort
Hilton Phoenix Tapatio Cliffs Resort Phoenix

Frequently asked questions

Does Hilton Phoenix Tapatio Cliffs Resort have a pool?

Yes, this property has 7 outdoor pools.

How much does it cost to stay at Hilton Phoenix Tapatio Cliffs Resort?

As of Oct 6, 2022, prices found for a 1-night stay for 2 adults at Hilton Phoenix Tapatio Cliffs Resort on Oct 12, 2022 start from $191.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Phoenix Tapatio Cliffs Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Phoenix Tapatio Cliffs Resort?

Self parking and valet parking are free at this property.

What time is check-in at Hilton Phoenix Tapatio Cliffs Resort?

Check-in is from 4:00 PM - anytime.

What time is check-out at Hilton Phoenix Tapatio Cliffs Resort?

Check-out is at 11 AM.

Where is Hilton Phoenix Tapatio Cliffs Resort located?

Located near the airport, this family-friendly resort is within 12 mi (20 km) of Grand Canyon University, Children's Museum of Phoenix, and Kierland Commons. Musical Instrument Museum and Scottsdale Quarter are also within 12 mi (20 km).

Can I cancel my reservation for free at Hilton Phoenix Tapatio Cliffs Resort and receive a full refund?

Yes, Hilton Phoenix Tapatio Cliffs Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Phoenix Tapatio Cliffs Resort cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 492 out of 1227 reviews
5 - Excellent 40%
Rating 4 - Good. 339 out of 1227 reviews
4 - Good 28%
Rating 3 - Okay. 191 out of 1227 reviews
3 - Okay 16%
Rating 2 - Poor. 114 out of 1227 reviews
2 - Poor 9%
Rating 1 - Terrible. 91 out of 1227 reviews
1 - Terrible 7%

3.9/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.7/5

Property conditions & facilities

3.8/5

Eco-friendliness
Write a review

1/5 Terrible

Charlie
Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I didn’t like extra charges they have no reason to add. Like taxes and so called charges
Stayed 1 night in Sep 2022

3/5 Okay

Michael Allen
Traveled with family
Disliked: Staff & service
Love how it’s built right into the cliffs. It’s obviously been there for a while as it’s showing it’s age.
Stayed 3 nights in Sep 2022

5/5 Excellent

Erin
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a fantastic home base for our trip to Phoenix. The pool areas were great and so relaxing! There were so many pools we didn't even get to use them all. the golf course was great, the gym was spotless and the grounds were very clean and quiet. Loved our time there and will be back!
Stayed 6 nights in Aug 2022

4/5 Good

paul
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Setting, pools, restauarants staff.
Stayed 5 nights in Sep 2022

3/5 Okay

Megan
Traveled with family
Disliked: Cleanliness, property conditions & facilities
This property needs lots of repairs. The pools are not well maintained or cleaned. The roofs are crumbling. We got stuck in our bathroom several times because the door knob was funky. The master bedroom tv plug kept falling out. We paid for a “poolside” room. The picture in the reservation was of one of the main pools. They put us by a tiny pool that was filthy, literally had dirt covering the bottom of it. The pool deck was very uneven and not maintained. The room didn’t even have a view of the pool lol basically we paid extra to walk up 3 flights of stairs. My daughter sliced her toe at the main family pool on the filter on the bottom of the pool. This property has so much potential. We also had the worst pillows I’ve ever had at a hotel. They tell you to call room service if you need anything but it rings and no one answers. I’m hopeful they bring it up to standards.