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8 outdoor pools, cabanas (surcharge), pool umbrellas
8 outdoor pools, cabanas (surcharge), pool umbrellas
8 outdoor pools, cabanas (surcharge), pool umbrellas
Room Amenity

Guest reviews

4.1/5 Very Good
1,012 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationMusical Instrument Museum14 min drive
Popular LocationMayo Clinic Hospital16 min drive
Popular LocationGrand Canyon University20 min drive
AirportPhoenix, AZ (PHX-Sky Harbor Intl.)24 min drive

Choose dates to view prices

  • Suite, 1 Bedroom

    4.4/5 guest room rating

    Room amenities

    • 540 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 Bedroom
  • Suite, 1 Bedroom

    4.4/5 guest room rating

    Room amenities

    • 560 sq ft
    • Sleeps 6
    • 2 Queen Beds
    More detailsSuite, 1 Bedroom
  • Signature Suite, 1 King Bed

    4.3/5 guest room rating

    Room amenities

    • 1195 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSignature Suite, 1 King Bed
  • Suite, 1 King Bed (Falls Location)

    4.6/5 guest room rating

    Room amenities

    • 540 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed (Falls Location)
  • Suite, 1 Bedroom (Ambassador)

    Room amenities

    • 880 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 Bedroom (Ambassador)
  • Room, 1 King Bed, Mountain View

    3.7/5 guest room rating

    Room amenities

    • 540 sq ft
    • Mountain view
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed, Mountain View
  • Suite, 2 Queen Beds (Falls Location)

    4.1/5 guest room rating

    Room amenities

    • 560 sq ft
    • Sleeps 6
    • 2 Queen Beds
    More detailsSuite, 2 Queen Beds (Falls Location)
  • Room, 2 Queen Beds, Mountain View

    4.5/5 guest room rating

    Room amenities

    • 560 sq ft
    • Mountain view
    • Sleeps 6
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Mountain View
  • Suite, 2 Queen Beds, Allergy Friendly

    Room amenities

    • 560 sq ft
    • Sleeps 6
    • 2 Queen Beds
    More detailsSuite, 2 Queen Beds, Allergy Friendly
  • Suite, 1 King Bed, Allergy Friendly

    Room amenities

    • 540 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Allergy Friendly
  • Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

    4.3/5 guest room rating

    Room amenities

    • 540 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)
  • Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

    3.7/5 guest room rating

    Room amenities

    • 540 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
  • Grand Suite, 2 Bedrooms

    Room amenities

    • 2303 sq ft
    • Sleeps 5
    • 2 King Beds
    More detailsGrand Suite, 2 Bedrooms
  • Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 560 sq ft
    • Sleeps 6
    • 2 Queen Beds
    More detailsSuite, 1 Bedroom, Non Smoking
  • Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

    Room amenities

    • 538 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
  • Signature Room, 1 King Bed, Accessible, Bathtub

    Room amenities

    • 1195 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSignature Room, 1 King Bed, Accessible, Bathtub
  • Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

    Room amenities

    • 880 sq ft
    • Sleeps 6
    • 2 Queen Beds
    More detailsJunior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)
  • Suite, 1 King Bed, Poolside

    Room amenities

    • 538 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Poolside
  • Suite, 2 Queen Beds, Poolside

    Room amenities

    • 560 sq ft
    • Sleeps 6
    • 2 Queen Beds
    More detailsSuite, 2 Queen Beds, Poolside
  • Suite, 1 King Bed

    Room amenities

    • 538 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed
  • Suite, 2 Queen Beds

    3.5/5 guest room rating

    Room amenities

    • 560 sq ft
    • Sleeps 6
    • 2 Queen Beds
    More detailsSuite, 2 Queen Beds

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Phoenix

Located in Phoenix's North Mountain neighborhood, Pointe Hilton Tapatio Cliffs Resort is in the city center and near the airport. Musical Instrument Museum and Phoenix Art Museum are cultural highlights, and travelers looking to shop may want to visit Kierland Commons and Scottsdale Quarter. Traveling with kids? Consider Phoenix Zoo, or check out an event or a game at Chase Field. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

Visit our Phoenix travel guide
Map
Popular Location

What's nearby

  • Musical Instrument Museum - 14 min drive
  • Mayo Clinic Hospital - 16 min drive
  • Kierland Commons - 18 min drive
  • Grand Canyon University - 20 min drive
  • Camelback Mountain - 24 min drive

Getting around

  • Northern Ave / 19th Ave Station - 8 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.) - 24 min drive

Restaurants

  • Different Pointe of View — 1 min walk
  • Pointe In Tyme — 1 min walk
  • Starbucks - 17 min walk
  • McDonald's - 17 min walk
  • Dunkin' Donuts - 18 min walk

About this property

Pointe Hilton Tapatio Cliffs Resort

Family-friendly Phoenix hotel in North Mountain with 3 restaurants
This smoke-free hotel features 3 restaurants, 8 outdoor pools, and a full-service spa. Valet parking is free. Additionally, a golf course, free water park access, and 3 bars/lounges are onsite. All 584 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include sofa beds and living rooms. Balconies or patios and WiFi are standard, as are LCD TVs with cable channels.
Pointe Hilton Tapatio Cliffs Resort offers 584 air-conditioned accommodations with laptop-compatible safes and safes. Rooms open to balconies or patios. Accommodations have separate living rooms and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 27-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with waterslides. 8 outdoor swimming pools and 7 spa tubs are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tocaloma Spa & Salon has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

Property amenities

Internet

Available in all rooms: WiFi (USD 9.95), Wired Internet (surcharge)
Available in some public areas: WiFi (USD 11.95)

Parking and transportation

Free self parking
Free valet parking
Electric car charging station
Limo/town car service

Food and drink

Full breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 9-20 per person
3 restaurants and 1 coffee shop/café
3 bars/lounges and 1 poolside bar
Room service available
Coffee/tea in common area(s)

Things to do

18 holes of golf
8 outdoor pools
2 outdoor tennis courts
7 spa tubs
Aerobics classes
Basketball
Fitness center
Free water park access
Full-service spa
Golf driving range
Sauna
Shopping
Tennis
Yoga classes

Family friendly

8 outdoor pools
Dry cleaning service
Free cribs/infant beds
Free water park access
Grocery/convenience store
Laundry facilities
Refrigerator
Separate living room
Sofa bed
Waterslide

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Golf caddy
Golf cart
Golf clubs
Golf lessons
Golf pro shop
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Languages spoken

English
Russian
Spanish

Business services

24-hour business center
36 meeting rooms
Computer station
Conference center (75 square feet of space)

Outdoors

Pool cabanas (surcharge)
Pool sun loungers
Pool umbrellas
Terrace

Spa

6 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - Swedish
Massage/treatment rooms
Reflexology
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Pool hoist on site
Roll-in shower
Valet for wheelchair-equipped vehicle
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

More

Couples dining
Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Double sofa bed
Free cribs/infant beds
Heating
Linens
Pillow-top mattress
Premium bedding

Bathroom

Designer toiletries
Hair dryer
Shampoo
Shower/tub combination
Soap
Toilet paper
Towels

Entertainment

27-inch LCD TV
Cable channels
Pay movies
Premium channels

Food and drink

Coffee/tea maker
Refrigerator

Outdoor space

Balcony or patio

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
Phone
Separate living room
Separate sitting area

Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 500 per accommodation, per stay
  • Resort fee: USD 39.00 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Internet access
  • Phone calls
  • Parking
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 9 and USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 11.95 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast and through room service.
  • The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The daily mandatory resort fee includes access to Falls Water Village (maximum of 4 guests per room), use of the golf driving range and tennis courts for 1 hour, a 10% discount on apparel in resort shops, and 20% off selected spa services.
This property requires a cash deposit for any bookings where payment for the stay will be made in cash.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 10 years old are not allowed in the spa without adult supervision

Property is also known as

Hilton Cliffs Tapatio Resort
Hilton Pointe Tapatio Cliffs Resort
Hilton Tapatio
Pointe Hilton Resort
Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort Phoenix
Pointe Tapatio Cliffs
Pointe Tapatio Cliffs Resort
Tapatio Cliffs Hilton
Tapatio Hilton
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Pointe Hilton Tapatio Cliffs Phoenix
Pointe Hilton Tapatio Cliffs
Hilton Phoenix
Phoenix Hilton
Pointe Hilton Tapatio Cliffs
Pointe Hilton Tapatio Cliffs Resort Hotel
Pointe Hilton Tapatio Cliffs Resort Phoenix
Pointe Hilton Tapatio Cliffs Resort Hotel Phoenix

Frequently asked questions

Can I cancel my reservation for free at Pointe Hilton Tapatio Cliffs Resort and receive a full refund?
Yes, Pointe Hilton Tapatio Cliffs Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Pointe Hilton Tapatio Cliffs Resort cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has 8 outdoor pools.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Pointe Hilton Tapatio Cliffs Resort?
Self parking and valet parking are free at this property.
What time is check-in at this property?
Check-in is from 4:00 PM–midnight.
What time is check-out at this property?
Check-out is at 11 AM.
Where is this property located?
Located near the airport, this family-friendly hotel is within 12 mi (20 km) of Grand Canyon University, Musical Instrument Museum, and Scottsdale Quarter. Kierland Commons and Old Town are also within 16 mi (25 km).

Guest reviews

Overall score and ratings for Pointe Hilton Tapatio Cliffs Resort

4.1
Very Good
5 - Excellent
443
4 - Good
320
3 - Okay
151
2 - Mediocre
59
1 - Poor
39
4.2
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

The great pool service it was very clean the room and excellent room service

Stayed 2 nights in Jun 2020

2/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I booked the "Falls Suite", the room was outdated stained curtains and smelled like mold. There are no Falls view. The only view is a parking lot. The pools were ok. For what I paid for that room I could of stayed at The Princess Resort instead.

Stayed 2 nights in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pools where open. Food was good & we really enjoyed ourselves.

Stayed 1 night in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great customer service, staff responded asap to service requests.

Stayed 3 nights in Jun 2020

4/5 Good

  • Liked: Staff & service
  • Disliked: Cleanliness, amenities, property conditions & facilities

A groupon event resulted in a very dirty resort with not enough staff to keep up. Sad because it could be a very nice place.

Stayed 7 nights in Jun 2020