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Overview of Hilton Garden Inn Surprise Phoenix

Photo gallery

Featured Image
Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Hilton Garden Inn Surprise Phoenix

3 out of 5

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationSurprise Stadium12 min walk
    Popular LocationGranite Falls Golf Course6 min drive
    Popular LocationBanner Del E Webb Medical Center6 min drive
    AirportPhoenix, AZ (PHX-Sky Harbor Intl.)45 min drive

Choose dates to view prices

Room, 1 King Bed (With Drinks-Snacks)

No guest room rating
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

4.6/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

4/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

5/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

5/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

5/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

5/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

5/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

4.3/5 guest room rating
  • Sleeps 2
  • 1 King Bed

About this area

Surprise

Located in Surprise, Hilton Garden Inn Surprise Phoenix is in the city center. Travelers eager for a bit of culture can stop by Arizona Broadway Theatre, while those who have shopping on the agenda may want to visit Arrowhead Towne Center and Westgate Entertainment District. Looking to enjoy an event or a game? See what's going on at Surprise Stadium or Peoria Sports Complex.
Popular Location

What's nearby

  • Surprise Stadium - 12 min walk
  • Destiny Springs Healthcare - 5 min drive
  • Centennial Friendship Park - 6 min drive
  • Granite Falls Golf Course - 6 min drive
  • Banner Del E Webb Medical Center - 6 min drive

Getting around

  • Sky Harbor International Airport (PHX) - 45 min drive

Restaurants

  • Babbo Italian Eatery — 3 min drive
  • Carrabba's Italian Grill — 3 min drive
  • NYPD Pizza — 3 min drive
  • Barro's Pizza — 4 min drive
  • Rio Mirage Cafe — 4 min drive

About this property

Hilton Garden Inn Surprise Phoenix

3-star suburban hotel near Surprise Stadium
This hotel features an outdoor pool, a fitness center, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and dry cleaning. All 124 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and MP3 docks. TVs, coffee makers, and hair dryers are among the other amenities available to guests. Housekeeping is available on request.
Hilton Garden Inn Surprise Phoenix offers 124 air-conditioned accommodations with MP3 docking stations and safes. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Conference space (1323 square feet)
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar in shower
  • In-room accessibility
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • MP3 dock
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Surprise Phoenix Hotel
Hotel Hilton Garden Inn Surprise Phoenix Surprise
Surprise Hilton Garden Inn Surprise Phoenix Hotel
Hotel Hilton Garden Inn Surprise Phoenix
Hilton Garden Inn Surprise Phoenix Surprise
Hilton Garden INN Surprise Arizona
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Garden Surprise Phoenix
Hilton Garden Surprise Phoenix
Hilton Garden Inn Surprise Phoenix Hotel
Hilton Garden Inn Surprise Phoenix Surprise
Hilton Garden Inn Surprise Phoenix Hotel Surprise

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 111 out of 142 reviews
5 - Excellent 78%
Rating 4 - Good. 28 out of 142 reviews
4 - Good 20%
Rating 3 - Okay. 2 out of 142 reviews
3 - Okay 1%
Rating 2 - Poor. 0 out of 142 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 142 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Covid is terrible. no food on property
Stayed 1 night in Apr 2021

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderfully, clean hotel. Friendly staff, great breakfast, Comfy beds and great area.
Stayed 3 nights in Apr 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaness was awesome!! The staff was super friendly and very helpful if I brought up any questions
Stayed 3 nights in Apr 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience. They followed all the CDC rules with covid. We felt super safe and so welcomed.
Stayed 2 nights in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021