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Sheraton Phoenix Downtown

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Hypo-allergenic bedding, down comforters, in-room safe, desk
Hypo-allergenic bedding, down comforters, in-room safe, desk
Hypo-allergenic bedding, down comforters, in-room safe, desk
Hypo-allergenic bedding, down comforters, in-room safe, desk

Overview of Sheraton Phoenix Downtown

Sheraton Phoenix Downtown

4.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
340 N 3rd Street, Phoenix, AZ, 85004

Explore the area

  • Popular LocationPhoenix Convention Center4 min walk
  • Popular LocationArizona Science Center9 min walk
  • Popular LocationFootprint Center9 min walk
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)11 min drive

Room options

About this area

Phoenix

Sheraton Phoenix Downtown is located in Downtown Phoenix, a neighborhood in Phoenix, and is in the entertainment district and near the airport. Arizona Biltmore Country Club and Tempe Town Lake Marina are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Old Town and Arizona Center. Looking to enjoy an event or a game while in town? See what's happening at State Farm Stadium or Footprint Center. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with mountain climbing, ecotours, and mountain biking. Guests love the hotel's central location.
Visit our Phoenix travel guideOpens in a new window
Map

What's nearby

  • Arizona State University - Downtown Phoenix - 1 min walk
  • Phoenix Convention Center - 4 min walk
  • Arizona Center - 4 min walk
  • Arizona Science Center - 9 min walk
  • Footprint Center - 9 min walk

Getting around

  • 3rd Street - Washington Station - 6 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive

Restaurants

  • Einstein Bros. Bagels - 5 min walk
  • Networks Bar and Grill - 5 min walk
  • The Breadfruit - 6 min walk
  • Steve's Greenhouse Grill - 6 min walk
  • Majerles Sports Grill - 7 min walk

About this property

Sheraton Phoenix Downtown

4-star hotel in the heart of Downtown Phoenix
Located close to Phoenix Convention Center, Sheraton Phoenix Downtown provides a grocery/convenience store, a terrace, and dry cleaning/laundry services. The onsite restaurant, & More, features light fare. In addition to a bar and a 24-hour gym, guests can connect to free WiFi in public areas, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks include:
  • An outdoor pool
  • Full breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • A TV in the lobby, multilingual staff, and a porter/bellhop
  • Free newspapers, a front desk safe, and an elevator
  • Guest reviews speak highly of the central location
Room features
All guestrooms at Sheraton Phoenix Downtown feature comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like safes and WiFi. Guest reviews speak well of the clean, comfortable rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Bathrooms with designer toiletries and showers
  • 65-inch flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Secured covered valet parking on site (USD 38.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 12-18 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • & More

Things to do

  • 24-hour fitness center
  • Access to nearby health club
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (111961 square feet)
  • Meeting rooms - 26

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 65-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe

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Policies

Check-in

93% of travelers were happy with check-in
Check-in from 4:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from July 22 2022 to August 2 2022 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 40 lbs)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 25.00 per accommodation, per night. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 12 and USD 18 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Covered self parking fee: USD 28.00 per night (in/out privileges)
  • Covered valet parking fee: USD 38.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Sheraton Phoenix Downtown
Phoenix Downtown Hotel
Phoenix Downtown Sheraton
Phoenix Downtown Sheraton Hotel
Sheraton Hotel Phoenix Downtown
Sheraton Phoenix Downtown
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix
Sheraton Grand Phoenix Hotel
Sheraton Grand Phoenix
Sheraton Phoenix Phoenix
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix Downtown Phoenix
Sheraton Phoenix Downtown Hotel Phoenix

Frequently asked questions

Does Sheraton Phoenix Downtown have a pool?

Yes, this property has an outdoor pool. The property will be renovating the pool from July 22 2022 to August 2 2022 (completion date subject to change).

How much does it cost to stay at Sheraton Phoenix Downtown?

As of Oct 5, 2022, prices found for a 1-night stay for 2 adults at Sheraton Phoenix Downtown on Oct 6, 2022 start from $239.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Phoenix Downtown pet-friendly?

Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Phoenix Downtown?

Self parking is available for USD 28.00 per night. Valet parking is available for USD 38.00 per night.

What time is check-in at Sheraton Phoenix Downtown?

Check-in is from 4:00 PM - midnight.

What time is check-out at Sheraton Phoenix Downtown?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Sheraton Phoenix Downtown located?

Located in Downtown Phoenix, this hotel is within a 5-minute walk of Arizona State University - Downtown Phoenix and Phoenix Convention Center. Chase Field is 0.6 mi (0.9 km) away. 3rd Street - Washington Station is 6 minutes by foot and Van Buren - 1st Ave Station is 8 minutes.

Can I cancel my reservation for free at Sheraton Phoenix Downtown and receive a full refund?

Yes, Sheraton Phoenix Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Phoenix Downtown cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 621 out of 1001 reviews
5 - Excellent 62%
Rating 4 - Good. 234 out of 1001 reviews
4 - Good 23%
Rating 3 - Okay. 64 out of 1001 reviews
3 - Okay 6%
Rating 2 - Poor. 49 out of 1001 reviews
2 - Poor 5%
Rating 1 - Terrible. 33 out of 1001 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Amanda, West Monroe
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean.
Stayed 2 nights in Sep 2022

5/5 Excellent

Nicole
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property!
Stayed 4 nights in Sep 2022

4/5 Good

Shoula
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that that was a restaurant attached to the hotel. I visited the property for a business trip, I didn't like that "some" of the individuals in the group received complimentary $25 cards to be used for food and drink and "some" didn't. I didn't like that the hotel had no shuttle service to and from the airport.
Stayed 1 night in Sep 2022

5/5 Excellent

Alexander
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
!
Stayed 4 nights in Jul 2022

5/5 Excellent

Mark
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh modern decor, lobby and bar area really nice. Breakfast food excellent
Stayed 1 night in Jul 2022

1/5 Terrible

Andrew
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
My stay started with a slew of things that didn't work - room key card, room phone (could not even call front desk), no wifi. Things went from bad to worse when I wanted to wash before bed and there was no water. Apparently, the entire hotel had no water. On that day, there was a conference at the hotel and I can imagine that the staff were very busy. But that's no excuse for the staff to be unprofessional. There were 7 staff at the reception, (2 helping 1 guest , 2 doing something, 3 chatting) and I was the next in line. There was no acknowledgement from any of the staff, no eye contact. I waited for nearly 10 minutes. Sheraton supposed to be a premium name brand. There are many other premium hotels and Sheraton is not on my list of choices.
Stayed 1 night in Jul 2022

5/5 Excellent

Dulce
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it!! And the personal was very nice and friendly
Stayed 1 night in Jun 2022

5/5 Excellent

Tyndra
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked a better view and parking was full...and really nothing to eat..
Stayed 1 night in May 2022

5/5 Excellent

Chelsea, Tyler
Stayed 2 nights in May 2022

5/5 Excellent