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Crowne Plaza Phoenix - Phx Airport, an IHG Hotel

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Outdoor pool
Outdoor pool
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Room Amenity

Overview of Crowne Plaza Phoenix - Phx Airport, an IHG Hotel

Crowne Plaza Phoenix - Phx Airport, an IHG Hotel

3.5 out of 5

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationPueblo Grande Museum and Archaeological Park4 min walk
  • Popular LocationEl Zaribah Shriners Auditorium16 min walk
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)5 min drive
  • Popular LocationGrand Canyon University20 min drive

Choose dates to view prices

About this area

Phoenix

Near a metro station, Crowne Plaza Phoenix - Phx Airport, an IHG Hotel is in an area with good airport proximity. Old Town and Scottsdale Fashion Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Desert Botanical Garden and Camelback Mountain. Looking to enjoy an event or a game? See what's going on at Chase Field or Talking Stick Resort Arena.
Popular Location

What's nearby

  • Pueblo Grande Museum and Archaeological Park - 4 min walk
  • El Zaribah Shriners Auditorium - 16 min walk
  • Papago Park - 7 min drive
  • Phoenix Zoo - 11 min drive
  • Grand Canyon University - 20 min drive

Getting around

  • 44th Street - Washington Station - 1 min walk
  • Sky Harbor International Airport (PHX) - 5 min drive

Restaurants

  • Ruby Tuesday — 5 min walk
  • Speedy Street Tacos — 9 min walk
  • Hap's Pit Barbecue — 13 min walk
  • The Stockyards Restaurant — 17 min walk
  • Honey Bear's BBQ — 19 min walk

About this property

Crowne Plaza Phoenix - Phx Airport, an IHG Hotel

3.5-star hotel with free valet parking and free airport shuttle
A restaurant, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free valet parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 290 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with cable channels. Other amenities available to guests include room service, free local calls, and hair dryers.
Crowne Plaza Phoenix - Phx Airport, an IHG Hotel offers 290 accommodations with coffee/tea makers and hair dryers. Premium cable television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site (surcharge)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free 24-hour roundtrip airport shuttle

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:00 AM: USD 7-20 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Italian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10000 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50 per night
Dogs and cats welcome
1 per room (up to 50 lbs)

Children and extra beds

Children are welcome
Kids stay free! Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 20 per person (approximately)
  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel Phoenix Phx Airport
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Crowne Plaza Phoenix Phx Airport Hotel
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix - Phx Airport, an IHG Hotel Hotel
Crowne Plaza Phoenix - Phx Airport, an IHG Hotel Phoenix
Crowne Plaza Phoenix - Phx Airport, an IHG Hotel Hotel Phoenix

Frequently asked questions

4.2
Very Good
Rating 5 - Excellent. 463 out of 966 reviews
5 - Excellent 48%
Rating 4 - Good. 336 out of 966 reviews
4 - Good 35%
Rating 3 - Okay. 91 out of 966 reviews
3 - Okay 9%
Rating 2 - Poor. 49 out of 966 reviews
2 - Poor 5%
Rating 1 - Terrible. 27 out of 966 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean, close to the airport, and great service
Stayed 1 night in Jun 2021

2/5 Poor

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Nice place. Hotel over charged me for room by $50.00. Expedia needs to fix this
Stayed 1 night in Jun 2021

3/5 Okay

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We use to stay at Crowne Plaza because it was safe. The valet took your car and you didn’t have to park yourself in a sketchy neighborhood. No more Valet, guess the pandemic made them discontinue that service and let the valets go. The other issue is the hokie shampoo and conditioner they left. Non matching, random, tiny bottles, not enough for two people and the only soap was tiny and had to be moved from sink to shower each time. The toilet seat had a huge nick out of it (yucky and unattractive). Overall I think they have fallen on bad times during pandemic. It’s all so sad 😞.
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge and staff are friendly and helpful. The shuttle service is great and timely too.
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location to airport, free shuttle to airport. clean and comfortable rooms
Stayed 1 night in Jun 2021