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SpringHill Suites Phoenix North

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Outdoor pool
Outdoor pool
Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free cribs/infant beds
Suite, 1 King Bed, Non Smoking | Premium bedding, desk, iron/ironing board, free cribs/infant beds

Overview of SpringHill Suites Phoenix North

SpringHill Suites Phoenix North

3.0 star property

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
Map
9425 N Black Canyon Hwy, Phoenix, AZ, 85021

Explore the area

    Room options

    About this area

    Phoenix

    SpringHill Suites Phoenix North is located in North Mountain, a neighborhood in Phoenix, and is in a shopping district and near theme parks. Phoenix Convention Center and Arizona State Capitol are cultural highlights, and travelers looking to shop may want to visit Old Town and Metrocenter. Looking to enjoy an event or a game while in town? See what's going on at GCU Arena, or consider a night out at The Van Buren. Spend some time exploring the area's activities, including golfing.

    Getting around

    • 19th Avenue/ Dunlap Station - 4 min drive
    • Phoenix Sky Harbor Intl. Airport (PHX) - 22 min drive

    About this property

    SpringHill Suites Phoenix North

    3-star hotel in the heart of North Mountain
    You can look forward to free self-serve breakfast, dry cleaning/laundry services, and a 24-hour gym at SpringHill Suites Phoenix North. For some rest and relaxation, visit the hot tub. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
    Additional perks include:
    • An outdoor pool
    • Free self parking
    • An elevator, luggage storage, and a front desk safe
    • A 24-hour front desk, smoke-free premises, and coffee/tea in the lobby
    • Guest reviews speak well of the breakfast and helpful staff
    Room features
    All 81 rooms include comforts such as premium bedding and pillow menus, as well as perks like air conditioning and separate sitting areas.
    Other conveniences in all rooms include:
    • Sofa beds and free cribs/infant beds
    • Bathrooms with shower/tub combinations and free toiletries
    • Flat-screen TVs with premium channels
    • Separate sitting areas, refrigerators, and microwaves

    Languages

    English, Spanish

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
    Follows industry cleaning and disinfection practices of WELL Health-Safety Rating (IWBI)

    Social distancing

    Social distancing measures in place

    Safety measures

    Hand sanitizer provided
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking on site
    • Wheelchair-accessible parking and van parking available

    Food and drink

    • Free self-serve breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
    • Coffee/tea in common area(s)

    Things to do

    • 24-hour fitness center
    • Outdoor pool
    • Spa tub

    Family friendly

    • Free cribs/infant beds
    • Microwave
    • Outdoor pool
    • Refrigerator
    • Sofa bed

    Conveniences

    • Elevator
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Dry cleaning service
    • Housekeeping (on request)
    • Luggage storage
    • Multilingual staff

    Business services

    • 24-hour business center

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Accessible bathroom (select rooms)
    • Accessible bathtub
    • Assistive listening devices available
    • Braille signage
    • Grab bar in bathtub
    • Grab bar in shower
    • Grab bar near toilet
    • Handrails in stairways
    • In-room accessibility (select rooms)
    • Lever door handles
    • Raised toilet seat
    • Roll-in shower (select rooms)
    • Stair-free path to entrance
    • Visual fire alarm
    • Well-lit path to entrance
    • Wheelchair-accessible business center
    • Wheelchair-accessible fitness center
    • Wheelchair-accessible lounge
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible path to elevator
    • Wheelchair-accessible pool
    • Wheelchair-accessible public washroom
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible van parking

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning (climate-controlled)
    • Bed sheets
    • Ceiling fan
    • Double sofa bed
    • Free cribs/infant beds
    • Pillow menu
    • Premium bedding

    Bathroom

    • Bathroom (partially open)
    • Free toiletries
    • Hair dryer
    • Shower/tub combination
    • Towels

    Entertainment

    • Cable channels
    • Flat-screen TV
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Microwave
    • Refrigerator

    More

    • Connecting rooms available
    • Desk
    • Free local calls
    • Iron/ironing board
    • Phone
    • Separate sitting area

    More properties to consider

    See similar properties

    Policies

    Check-in

    Check-in from 4:00 PM - midnight
    Minimum check-in age - 21

    Check-out

    Check-out before 11:00 AM
    Express check-out

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Renovations and closures

    The property will be renovating from August 11 2022 to March 31 2023 (completion date subject to change). The following areas are affected:
    • Elevator
    During renovations, the hotel will make every effort to minimize noise and disturbance.

    Access methods

    Staffed front desk

    Pets

    Pets not allowed (service animals are welcome, and are exempt from fees)

    Children and extra beds

    Children are welcome
    2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
    Rollaway/extra beds are not available
    Free cribs are available on request at the property

    Property payment types

    Important information

    You need to know

    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards and debit cards; cash is not accepted
    Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

    We should mention

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

    Property is also known as

    Marriott Phoenix North
    SpringHill Suites Marriott Hotel Phoenix North
    SpringHill Suites Phoenix North
    SpringHill Suites Phoenix North Hotel
    Springhill Suites Phoenix Metrocenter Mall/i-17 Hotel Phoenix
    Phoenix Springhill Suites
    Springhill Suites Phoenix
    SpringHill Suites Phoenix North Hotel
    SpringHill Suites Phoenix North Phoenix
    SpringHill Suites Phoenix North Hotel Phoenix

    Frequently asked questions

    Does SpringHill Suites Phoenix North have a pool?

    Yes, this property has an outdoor pool.

    How much does it cost to stay at SpringHill Suites Phoenix North?

    As of Oct 3, 2022, prices found for a 1-night stay for 2 adults at SpringHill Suites Phoenix North on Oct 18, 2022 start from $95.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

    Is SpringHill Suites Phoenix North pet-friendly?

    No, only service animals are welcome at the property.

    How much is parking at SpringHill Suites Phoenix North?

    Self parking is free at this property.

    What time is check-in at SpringHill Suites Phoenix North?

    Check-in is from 4:00 PM - midnight.

    What time is check-out at SpringHill Suites Phoenix North?

    Check-out is at 11:00 AM.

    Where is SpringHill Suites Phoenix North located?

    Located in North Mountain, this hotel is within 1 mi (2 km) of Castles N' Coasters and Metrocenter. Grand Canyon University and Cave Creek Golf Course are also within 6 mi (10 km). 19th Avenue/ Dunlap Station is 24 minutes by foot.

    Can I cancel my reservation for free at SpringHill Suites Phoenix North and receive a full refund?

    Yes, SpringHill Suites Phoenix North offers free cancellation on select room rates, because flexibility matters! Please refer to SpringHill Suites Phoenix North cancellation policy on our site for more details about any exclusions or requirements.

    Overall score and ratings

    4.2

    Very Good

    Rating 5 - Excellent. 516 out of 999 reviews
    5 - Excellent 52%
    Rating 4 - Good. 304 out of 999 reviews
    4 - Good 30%
    Rating 3 - Okay. 103 out of 999 reviews
    3 - Okay 10%
    Rating 2 - Poor. 45 out of 999 reviews
    2 - Poor 5%
    Rating 1 - Terrible. 31 out of 999 reviews
    1 - Terrible 3%

    4.3/5

    Cleanliness

    4.5/5

    Staff & service

    3.9/5

    Amenities

    4.2/5

    Property conditions & facilities

    3.8/5

    Eco-friendliness

    5/5 Excellent

    Theresa
    Traveled with family
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Friendly staff.
    Stayed 1 night in Sep 2022

    5/5 Excellent

    Kinga
    Business traveler
    Liked: Staff & service, amenities, property conditions & facilities
    The friendliness of all the people working there
    Stayed 3 nights in Sep 2022

    4/5 Good

    Wagner
    Business traveler, Traveled with family
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Great breakfast
    Stayed 2 nights in Sep 2022

    3/5 Okay

    Stacy
    Traveled with family
    Liked: Cleanliness, staff & service
    Disliked: Amenities, property conditions & facilities
    Elevator was broken and pool was not available. We were on the 3rd floor so this was pretty inconvenient. Pillows were very flat. Overall just an ok 2-3 star hotel. Breakfast was better than we expected though.
    Stayed 2 nights in Aug 2022

    2/5 Poor

    Henry
    Traveled with family
    Liked: Staff & service
    Disliked: Cleanliness, amenities, property conditions & facilities
    The hotel was awful. Elevator did not work. Hotel ran out of breakfast, cold coffee, plunger wrapped in a garbage bag was keft in my room, they over booked. However, the staff were nice and helpful. The restaurant recommendations were spot on.
    Stayed 2 nights in Aug 2022

    3/5 Okay

    abiola
    Traveled with family
    Liked: Cleanliness, staff & service, amenities
    Outdated, holes in the sofa, towels need to be changed, old but they were clean
    Stayed 1 night in Aug 2022

    2/5 Poor

    Darwin
    Traveled with family
    Liked: Cleanliness
    Disliked: Staff & service, property conditions & facilities
    We checked in. I requested for 4 ppl stay. Only marked for 2. No extra towels, was given pool towels inatead. No working elevator. The tub would not drain. Requested for a different room was told it was sold out for the wknd. Yet theparking was compleltly empty.
    Stayed 2 nights in Aug 2022

    2/5 Poor

    Paola
    Traveled with family and small children, Business traveler, Traveled with family
    Disliked: Cleanliness, staff & service, property conditions & facilities
    really dirty and nasty don’t clean
    Stayed 1 night in Aug 2022

    5/5 Excellent

    Viviana
    Traveled with family and small children
    Liked: Staff & service
    Disliked: Cleanliness, amenities, property conditions & facilities
    I was between two places due to reviews and ultimately decided to go to this one. Although the staff was incredible , the cleanliness was terrible. The sheets where dirty, the bath tub was full of hair , the sofa bed was full of crumbs. I wouldn’t recommend for the price.
    Stayed 1 night in Jul 2022

    2/5 Poor

    Ian
    Business traveler, Traveled with family
    Disliked: Property conditions & facilities
    There was no minerion of a $150 security deposits. This was twice asuch as others in the area. The elevator was still broken. My room 108 was very hot inside, turns out the ac doesn't work properly. There was a smell like aftershave to cover up the musty moldy water smell and clearly they have a leaking water pipe as the humidity levels were super high. I wasn't there most of the night and it was just to much work to move so I had to just open the window and let some of the smell and humidity out. Also the doors were not locked at night anyone can come and go. Staff seemed little concerned about it.
    Stayed 1 night in Jul 2022