Noisy, our room is on the terrace(10th floor), some guys were having a party there, and there were people talking loudly in the corridor at 2-3am, making it impossible to sleep at all. I booked a room for three people, but there were no extra quilts and pillows in the room. I called the front desk, and the front desk said it would be delivered. Then I found that there was no bottled water. I called the front desk again and was told that I had to go downstairs to get it by myself. When I was about to go downstairs, I found that the elevator was not working, so I had to give up. The bathroom is poorly designed, the shower door is stuck by the toilet, hard to open and close, no facial tissue in the room, no window in the room(only a window in the bathroom)etc. Hard to believe this is the room I paid over $400 for