- Disliked: Staff & service
I appreciate Hilton providing jobs for special needs individuals but reading ability should be considered. I was on the list for the 5:00 shuttle, I physically saw the sheet. The shuttle driver was told there were 2 riders, there were 3. The bus to the airport left at 4:55. I missed the shuttle, my flight and all business meetings that day. Plus I had to buy a $ 500.00 plane ticket to get home.