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Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel

Photo gallery for Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel

Exterior
Indoor pool
Indoor pool
Indoor pool
Terrace/patio

Overview of Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel

Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel

3.0 star property

7.8/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
Map
One West Street, Pittsfield, MA, 01201

Explore the area

  • Popular LocationBerkshire Museum3 min walk
  • Popular LocationColonial Theater4 min walk
  • Popular LocationBerkshire Athenaeum4 min walk
  • AirportPittsfield, MA (PSF-Pittsfield Municipal)8 min drive

Room options

About this area

Pittsfield

In the city center and near a train station, Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel is in an area with good shopping. The area's natural beauty can be seen at Mount Greylock State Reservation and Housatonic River, while Colonial Theater and Berkshire Museum are cultural highlights. Bousquet Ski Area and The Bookstore are also worth visiting. Spend some time exploring the area's activities, including snowboarding, cross-country skiing, and ski runs. Guests appreciate the hotel's central location.

What's nearby

  • Berkshire Museum - 3 min walk
  • Colonial Theater - 4 min walk
  • Berkshire Athenaeum - 4 min walk
  • Barrington Stage Company - 9 min walk
  • Crane Museum of Papermaking - 4 min drive

Getting around

  • Pittsfield Intermodal Transportation Center - 6 min walk
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 8 min drive

Restaurants

  • The Marketplace Cafe - 2 min walk
  • Patrick's Pub - 3 min walk
  • Tito's Mexican Grill - 3 min walk
  • On A Roll Cafe - 4 min walk
  • Highland - 6 min walk

About this property

Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel

3-star hotel in the city center
You can look forward to a terrace, shopping on site, and a coffee shop/cafe at Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel. Treat yourself to spa services, such as a manicure/pedicure, a facial, or a body scrub. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a garden and a hair salon.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Breakfast (surcharge), express check-out, and wedding services
  • Multilingual staff, an elevator, and a ballroom
  • Guest reviews say good things about the central location
Room features
All 179 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews say good things about the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Refrigerators, on-request microwaves, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free offsite parking within 500 ft

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–10:30 AM: USD 12.99 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Public winery tours
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms - 10

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • In-room massage
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from August 24 2020 to September 15 2023 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 per room (up to 25 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: USD 12.99 per person (approximately)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010502360
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel Pittsfield-Berkshires
Crowne Plaza Pittsfield-Berkshires
Crowne Plaza Pittsfield Hotel Pittsfield
Pittsfield Crowne Plaza
Crowne Plaza Pittsfield-Berkshires Hotel
Berkshire Plaza Hotel Pittsfield
Berkshire Plaza Pittsfield
Berkshire Plaza
Crowne Plaza Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires
Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel Hotel

Frequently asked questions

Does Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–9:00 PM.

How much does it cost to stay at Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel?

As of Feb 9, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel on Mar 3, 2023 start from $106.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 per room) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel?

Check-in is from 3 PM - midnight.

What time is check-out at Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel?

Check-out is at noon.

Where is Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel located?

Located in the heart of Pittsfield, this spa hotel is within a 5-minute walk of Berkshire Museum, Colonial Theater, and Berkshire Athenaeum. Barrington Stage Company and Housatonic River are also within 2 mi (3 km). Pittsfield Intermodal Transportation Center is 6 minutes by foot.

Can I cancel my reservation for free at Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel and receive a full refund?

Yes, Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

7.8

Good

Rating 10 - Excellent. 162 out of 444 reviews" "
" "10 - Excellent 36%
Rating 8 - Good. 149 out of 444 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 65 out of 444 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 45 out of 444 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 23 out of 444 reviews" "
" "2 - Terrible 5%

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Heated pool. The parking garage is under renovation so you’ll need to park. 3 min away (walking). It was cold. They offer free valet but the one attendant is not always available.
Stayed 1 night in Feb 2023

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very nice.
Stayed 1 night in Jan 2023

6/10 Okay

Jennifer

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The room was very spacious, more than we expected, the staff was friendly and courteous. But the parking garage was under construction and as soon as we got off the elevator there was an overwhelming smell of cigarette smoke. This is supposed to be a non/smoking hotel, my children were bothered by the smell. We tried to call the front desk and there was no answer on multiple attempts. Homeless people outside of the hotel and surrounding area.
Stayed 1 night in Jan 2023

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities
Fine. Good price
Stayed 1 night in Jan 2023

10/10 Excellent

Garima

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I typically don't have high expectations from Holiday Inn, however this property surpassed my expectations. It was very clean and newly renovated. Breakfast was adequate too.

10/10 Excellent

randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean people were very nice

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fruendly staff and huge clean rooms!
Stayed 1 night in Dec 2022

6/10 Okay

Steve

Traveled with partner
Disliked: Amenities, property conditions & facilities
This property has SO MUCH potential that has not been tapped into. The mid-century building seems tired and uncared for. The parking garage was "under repair" but we saw no evidence that work was being done. The lobby furniture needs work (major work). It was sad, because I used to sell mid-century furniture and what I saw was a joke.

10/10 Excellent

Evans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed with the updates the Hotel has made in the rooms. 👍👍👍
Stayed 2 nights in Nov 2022

2/10 Terrible

Brad

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Booked this property specifically for the hot tub. When we arrived we found out the parking garage was unusable. Basically had to park about half mile away in a parking lot littered with dog poop bags, beer bottles and used condoms. The room was decent but the shower door was broken and barely operational. The shower knob also did not work properly. Went to use the hot tub only to find it was boarded up. Told front desk and they said there is nothing they could do.
Stayed 2 nights in Nov 2022