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Overview of Holiday Inn & Suites Pittsfield-Berkshires

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Indoor pool
Indoor pool
Indoor pool
Terrace/Patio

4.0/5 Very Good

Guests rated this property 4.3/5 for cleanliness.
Happy face icon
I would recommend this hotel. It’s in a great location in downtown Pittsfield. The staff was friendly and responsive. All staff was masked (Covid) and there were plexiglass between them and customers at the check in desk. The room was nice and clean with a beautiful view of the mountains.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air Conditioning
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Personal protective equipment

Explore the area

    Popular LocationBerkshire Museum2 min walk
    Popular LocationCanoe Meadows Wildlife Sanctuary4 min drive
    Popular LocationArrowhead Museum6 min drive
    AirportPittsfield, MA (PSF-Pittsfield Municipal)8 min drive
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  • Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed, Accessible, Non Smoking (Mobility)
  • Standard Room

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More detailsStandard Room
  • Room, 2 Queen Beds, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking
  • Room, 2 Double Beds, Accessible, Non Smoking (Mobility)

    3.8/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Accessible, Non Smoking (Mobility)
  • Room, 1 King Bed, Non Smoking (Leisure)

    4.6/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking (Leisure)
  • Room, 2 Double Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
  • Suite, 2 Double Beds, Non Smoking

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsSuite, 2 Double Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking
  • Suite, 1 Double Bed, Non Smoking (Generic Suite)

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsSuite, 1 Double Bed, Non Smoking (Generic Suite)

About this area

Pittsfield

In the city center and near a train station, Holiday Inn & Suites Pittsfield-Berkshires is in an area with good shopping. The area's natural beauty can be seen at Mount Greylock State Reservation and Canoe Meadows Wildlife Sanctuary, while Tanglewood Music Center and Colonial Theater are cultural highlights. Berkshire Museum and Bousquet Ski Area are also worth visiting. Spend some time exploring the area's activities, including outlet shopping, skiing, and snowboarding. Guests appreciate the hotel's central location.
Visit our Pittsfield travel guide
Popular Location

What's nearby

  • Berkshire Museum - 2 min walk
  • Canoe Meadows Wildlife Sanctuary - 4 min drive
  • Arrowhead Museum - 6 min drive
  • Bousquet Ski Area - 7 min drive
  • Hancock Shaker Village - 9 min drive

Getting around

  • Pittsfield Intermodal Transportation Center - 6 min walk
  • AirportPittsfield, MA (PSF-Pittsfield Municipal) - 8 min drive

Restaurants

  • Otto's — 4 min walk
  • On A Roll Cafe — 4 min walk
  • Flavours of Malaysia — 4 min walk
  • Eat on North — 7 min walk
  • Rainbow Restaurant — 9 min walk

About this property

Holiday Inn & Suites Pittsfield-Berkshires

3.5-star hotel with restaurant and indoor pool
Along with a restaurant, this hotel has an indoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a 24-hour business center are onsite. All 179 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with digital channels. Guests will also find room service, free long-distance calls, and free local calls.
Holiday Inn & Suites Pittsfield-Berkshires offers 179 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pittsfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking is wheelchair accessible
  • Offsite parking within 500 ft (USD 6 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 10 for adults and USD 10 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Health club
  • Indoor pool
  • Public winery tours
  • Shopping

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 10 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from August 24 2020 to December 31 2021 (dates subject to change):
  • Sauna
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
2 per room (up to 25 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 10 for adults and USD 10 for children (approximately)
  • Nearby parking fee: USD 6 per day (500 ft away)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010502360
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel Pittsfield-Berkshires
Crowne Plaza Pittsfield-Berkshires
Crowne Plaza Pittsfield Hotel Pittsfield
Pittsfield Crowne Plaza
Crowne Plaza Pittsfield-Berkshires Hotel
Berkshire Plaza Hotel Pittsfield
Berkshire Plaza Pittsfield
Berkshire Plaza
Crowne Plaza Pittsfield Berkshires
& Suites Pittsfield Berkshires
Holiday Inn & Suites Pittsfield-Berkshires Hotel
Holiday Inn & Suites Pittsfield-Berkshires Pittsfield
Holiday Inn & Suites Pittsfield-Berkshires Hotel Pittsfield

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn & Suites Pittsfield-Berkshires and receive a full refund?
Yes, Holiday Inn & Suites Pittsfield-Berkshires offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn & Suites Pittsfield-Berkshires cancellation policy on our site for more details about any exclusions or requirements.
Does Holiday Inn & Suites Pittsfield-Berkshires have a pool?
Yes, this property has an indoor pool.
Is Holiday Inn & Suites Pittsfield-Berkshires pet-friendly?
Yes, this hotel allows pets (limit 2 per room) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 75 per pet, per stay.
How much is parking at Holiday Inn & Suites Pittsfield-Berkshires?
Self parking is free at this property.
What time is check-in at Holiday Inn & Suites Pittsfield-Berkshires?
Check-in is from 3 PM - midnight.
What time is check-out at Holiday Inn & Suites Pittsfield-Berkshires?
Check-out is at noon.
Where is Holiday Inn & Suites Pittsfield-Berkshires located?
Located in the heart of Pittsfield, this spa hotel is within a 5-minute walk of Berkshire Museum, Colonial Theater, and Berkshire Athenaeum. Canoe Meadows Wildlife Sanctuary and Arrowhead Museum are also within 3 mi (5 km). Pittsfield Intermodal Transportation Center is 6 minutes by foot.
4.0
Very Good
5 - Excellent
48
4 - Good
53
3 - Okay
22
2 - Poor
6
1 - Terrible
5

4.3/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities
I would recommend this hotel. It’s in a great location in downtown Pittsfield. The staff was friendly and responsive. All staff was masked (Covid) and there were plexiglass between them and customers at the check in desk. The room was nice and clean with a beautiful view of the mountains.
Stayed 2 nights in Oct 2020

3/5 Okay

Traveled with group
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service
I understand why this hotel is inexpensive :/
Overall meh experience. Room was fine, but the service was not great. Parking garage is incredibly sketchy and the employee working in there was useless in helping us feel safe (3 females at 9:30pm). The entire parking situation is a joke. The main level garage is small, so we got directed to the lower-lever garage which was dark and the only car there appeared to have been abandoned weeks ago. We did not feel comfortable parking there because it felt so unsafe. The employee working in the upper level of the garage and directed us to the lower level did not offer to walk us up from the sketchy lower level. Once we got to the room, the TV wasn't working so we called for help. The same employee who did not help us in the parking garage came up to fix it, and was NOT wearing a mask. That is unacceptable. Overall it was fine for the price we paid, but I wish we had paid more money to stay somewhere better.
Stayed 1 night in Oct 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with a view
My stay at this hotel was amazing. Since we couldn't get our original room we were upgraded to the top floor with a breathtaking view of the mountainous Berkshire region. Great service and a spacious clean room. The elevators look a bit outdated but otherwise a fantastic place. The woman at the front desk was on top of her game with everything going on. I'll definitely be back.
Stayed 1 night in Oct 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not perfect, but very nice
Pros: the location was convenient, the pool was nice, the room was clean, the bed was comfortable, and the view from the 8th floor was wonderful. Cons: the bathroom was very small, the tub faucet was difficult to operate, and the middle elevator had an uncomfortably loud squeak.
Stayed 2 nights in Aug 2020

4/5 Good

Traveled with family
Happy face iconLiked: Staff & service, property conditions & facilities, room comfort
ood choice for an overnight stay
The overall experience was very good. The bathroom had a few not-so-clean corners. The staff was attentive and helpful; the grounds were tidy (even during construction of a new dining room).
Stayed 1 night in Sep 2020

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