Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel

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Indoor pool
Indoor pool
Indoor pool

Overview of Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel

Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel

3.0 star property

3.8/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Personal protective equipment
  • Social distancing
One West Street, Pittsfield, MA, 01201

Explore the area

  • AirportPittsfield, MA (PSF-Pittsfield Municipal)8 min drive
  • Popular LocationTanglewood Music Center14 min drive
  • Popular LocationJiminy Peak Mountain Resort20 min drive
  • Popular LocationNational Shrine of the Divine Mercy24 min drive

Choose dates to view prices

About this area


In the city center and near a train station, Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel is in an area with good shopping. The area's natural beauty can be seen at Mount Greylock State Reservation and Housatonic River, while Norman Rockwell Museum and Colonial Theater are cultural highlights. Berkshire Museum and Bousquet Ski Area are also worth visiting. Spend some time exploring the area's activities, including skiing, ski lifts, and golfing. Guests appreciate the hotel's central location.

What's nearby

  • Berkshire Museum - 3 min walk
  • Colonial Theater - 4 min walk
  • Tanglewood Music Center - 14 min drive
  • Jiminy Peak Mountain Resort - 20 min drive
  • National Shrine of the Divine Mercy - 24 min drive

Getting around

  • Pittsfield Intermodal Transportation Center - 6 min walk
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 8 min drive


  • The Marketplace Cafe — 2 min walk
  • Shiro Sushi Lounge — 3 min walk
  • Patrick's Pub — 3 min walk
  • Patrick's Pub — 3 min walk
  • Tito's Mexican Grill — 3 min walk

About this property

Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel

3-star business-friendly hotel in the city center
Take advantage of a terrace, shopping on site, and a coffee shop/café at Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel. Treat yourself to spa services, such as aromatherapy, a body treatment, or a facial. Be sure to enjoy light fare at the onsite restaurant. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a garden and a hair salon.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), multilingual staff, and luggage storage
  • ATM/banking services, massage treatment rooms, and a banquet hall
  • Guest reviews say good things about the central location
Room features
All guestrooms at Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel boast comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews say good things about the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
  • WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 12.99 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Public winery tours
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator


  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms - 10


  • Garden
  • Terrace


  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant


  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding


  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels


  • 32-inch flat-screen TV
  • Cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator


  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • In-room massage
  • Iron/ironing board
  • Phone

Similar properties

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Check-in from 3 PM - midnight
Express check-in


Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from August 24 2020 to September 15 2023 (dates subject to change):
  • Sauna

Access methods

Staffed front desk


Pets allowed for an extra charge of USD 75 per pet, per stay
2 per room (up to 25 lbs)
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12.99 per person (approximately)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010502360
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel Pittsfield-Berkshires
Crowne Plaza Pittsfield-Berkshires
Crowne Plaza Pittsfield Hotel Pittsfield
Pittsfield Crowne Plaza
Crowne Plaza Pittsfield-Berkshires Hotel
Berkshire Plaza Hotel Pittsfield
Berkshire Plaza Pittsfield
Berkshire Plaza
Crowne Plaza Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires
Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel Hotel

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 95 out of 292 reviews
5 - Excellent 33%
Rating 4 - Good. 107 out of 292 reviews
4 - Good 37%
Rating 3 - Okay. 46 out of 292 reviews
3 - Okay 16%
Rating 2 - Poor. 30 out of 292 reviews
2 - Poor 10%
Rating 1 - Terrible. 14 out of 292 reviews
1 - Terrible 5%




Staff & service




Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large common areas, quick and friendly service, and excellent buffet breakfast at the connected restaurant (I got my reservations on Expedia with breakfast vouchers — good deal). The one complaint is the parking. Their garage is closed for safety renovations. Had to park in the nearby TD bank parking lot. But if a walk from there to the hotel; neighborhood is deserted at night. Otherwise a good deal. We were snowboarding each day at Jiminy peak, about 20-25 minutes away.
Stayed 3 nights in Dec 2021

4/5 Good

Traveled with family and small children, Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was reasonably priced, dog friendly and close to skiing. Good value.
Stayed 4 nights in Dec 2021

4/5 Good

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Great in house restaurant with awesome bartender..
Stayed 2 nights in Dec 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Holiday Inn, the staff were extremely friendly and accomodating. The only thing that i did not like was that the parking garage is out of commission and needs repairs so parking is down the hill in the TD bank lot. It was cold and I was alone and that was not ideal for me especially with some health issues i have. That is the only thing that will deter me from staying there in the future, once able to park in the garage, i would book there again.
Stayed 2 nights in Nov 2021

2/5 Poor

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointed with this Holiday Inn Location. It was not up to the typical Holiday Inn standards. Inconvenient parking because the parking garage is closed, the rooms were dated and old and had an odor (a candle helped with this) renovations going on and this property, as I later found out, is paid by the state to house homeless people. I was in town for a funeral, and it was really disappointing for what I had paid for the visit. On the other hand, the hotel restaurant was really great, but the patrons were mostly locals.
Stayed 4 nights in Nov 2021