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“Very quiet and great location”

“This was listed as an “apartment” when in reality it was Motel 6. I had to prepay to be able to book this non-refundable listing rated 10/10. When my family and I arrived, I was told that I couldn’t stay there and that I was on a “Do Not Rent List”. They either couldn’t or wouldn’t give me the information to call and investigate this issue (I have never stayed at a Motel 6 before). Finally, I got in touch with customer service who informed me that I was NOT on the list and to return to the...

“The property itself was nice. Check-in and out instructions were good. However, for 4 adult women to only have 4 bath towels for 3 nights…there should have been more towels. Also, there were no sheets or blanket provided for the pull out bed. There was a smell in the apartment we couldn’t figure out then realized potatoes had been left in the pantry from previous guests I presume. There were no tissue boxes available. I think for the money, these small details could have been better.”

“Here’s a polished version that includes the additional details and ends with the refund issue: I had a very disappointing experience with this property. When I arrived at the scheduled check-in time, the apartment was not ready for guests. The host acknowledged that it was not prepared, which was unacceptable after I had traveled expecting to check in on time. We had an event to attend at 7:00 PM, but around 5:30 PM the host informed us that a cleaning crew had just arrived and that it would...