Playa Brujas Tours

Resort is amazing and very modern. The only downside is transportation. It gets a somewhat frustrating having to call for transportation everytime to get to a restaurant or to front office. Also, the store and pool close too early. The tariffs to take you to isla piedra are very high when they had initially said it was a lower price.

Every thing was wonderful

We were looking forward to our stay at Pueblo Bonito Mazatlan. It started awkwardly. After checking in, we were told to visit another desk where our bracelets would be activated. This also included being invited to attend a breakfast in a different hotel (Emerald Bay) for a sales pitch. Not the idea of relaxation after a flight. Dining was OK but the drinks felt very watered down. There was a “Banda” on the beach playing music. Unfortunately, they were loud and out of tune. They were more of a nuisance than a picturesque element to our stay. It made watching the sun set unbearable. Getting a place on the beach was also a struggle. There was a single row of palapa for a very big hotel. We had to secure a spot at 6:00 am. This must have been worse for families with children who could not be up at 5:30 to get a spot under the shade. The guests were also not entirely wonderful. There was trash on the beach every day, as well as in the property. People left food in the hallways and it would take hours for it to be picked up. There were a couple of dead roaches every day in the morning in the hallway. The fitness center was also small (less than 80 sq ft) with one treadmill, one bicycle, and some dumbbells. The one in Emerald Bay was better—an actual fitness center—but it involved taking an uber or the not too frequent shuttle between the properties. This was quite inconvenient (and wasn’t clear in the marketing for the hotel). Mazatlan is beautiful. But not this hotel.