AC Hotel by Marriott Pleasanton

Photo gallery for AC Hotel by Marriott Pleasanton

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Outdoor pool, free cabanas
Outdoor pool, free cabanas
Outdoor pool, free cabanas
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of AC Hotel by Marriott Pleasanton

AC Hotel by Marriott Pleasanton

3.5 out of 5

4.1/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
5990 Stoneridge Mall Road, Pleasanton, CA, 94588

Explore the area

  • Popular LocationStoneridge Shopping Center7 min walk
  • Popular LocationTommy T's Comedy House4 min drive
  • Popular LocationDublin Civic Center4 min drive
  • AirportOakland, CA (OAK-Oakland Intl.)21 min drive

Choose dates to view prices

About this area

Pleasanton

Located in Pleasanton, AC Hotel by Marriott Pleasanton is connected to a shopping center. Stoneridge Shopping Center and Hacienda Crossings Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Diablo Foothills Regional Park and Bishop Ranch Regional Preserve. Alameda County Fairgrounds and Boomers are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Stoneridge Shopping Center - 7 min walk
  • Tommy T's Comedy House - 4 min drive
  • Dublin Civic Center - 4 min drive
  • Hacienda Business Park - 5 min drive
  • Hacienda Crossings Shopping Center - 5 min drive

Getting around

  • West Dublin-Pleasanton Station - 5 min walk
  • Pleasanton Station - 7 min drive
  • Oakland Intl. Airport (OAK) - 21 min drive

Restaurants

  • AC Lounge — 1 min walk
  • California Pizza Kitchen — 8 min walk
  • The Cheesecake Factory — 9 min walk
  • PF Chang's China Bistro — 9 min walk
  • Rigatoni's — 16 min walk

About this property

AC Hotel by Marriott Pleasanton

Winery hotel connected to a shopping center in Pleasanton with free parking
A restaurant, an outdoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. All 170 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and coffee makers. Free weekday newspapers, hair dryers, and safes are among the other amenities that guests will find. Housekeeping is available on request.
AC Hotel by Marriott Pleasanton offers 170 accommodations with safes and coffee/tea makers. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Pleasanton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 16.95 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (3700 square feet)
  • Meeting rooms - 2

Outdoors

  • Firepit
  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Renovated entire property - November 2019
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 40-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 2:00 AM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 16.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Pleasanton Sheraton
Sheraton Hotel Pleasanton
Sheraton Pleasanton
Sheraton Pleasanton Hotel
AC Hotel Pleasanton
Ac By Marriott Pleasanton
Sheraton Pleasanton Hotel
AC Hotel by Marriott Pleasanton Hotel
AC Hotel by Marriott Pleasanton Pleasanton
AC Hotel by Marriott Pleasanton Hotel Pleasanton

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 123 out of 234 reviews
5 - Excellent 53%
Rating 4 - Good. 66 out of 234 reviews
4 - Good 28%
Rating 3 - Okay. 14 out of 234 reviews
3 - Okay 6%
Rating 2 - Poor. 14 out of 234 reviews
2 - Poor 6%
Rating 1 - Terrible. 17 out of 234 reviews
1 - Terrible 7%

4.4/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean n friendly staff
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Oct 2021

4/5 Good

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The floors were not very clean as well as the bathroom needed a little attention. Overall, it was a nice stay
Stayed 3 nights in Sep 2021

1/5 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk shift manager Jules could only say 'we can't do that' and couldn't say 'lets figure out a solution'.
Stayed 1 night in Sep 2021

3/5 Okay

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
It was clean and safe. The restuarant wasn't open for breakfast.
Stayed 3 nights in Aug 2021