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AC Hotel by Marriott Pleasanton

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Outdoor pool, free cabanas
Outdoor pool, free cabanas
Room, 2 Queen Beds, Non Smoking, Corner | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of AC Hotel by Marriott Pleasanton

AC Hotel by Marriott Pleasanton

3.5 star property

8.4/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
5990 Stoneridge Mall Road, Pleasanton, CA, 94588

Explore the area

  • Popular LocationStoneridge Shopping Center3 min walk
  • Popular LocationDublin Heritage Park & Museums2 min drive
  • Popular LocationDublin Civic Center4 min drive
  • AirportOakland, CA (OAK-Oakland Intl.)21 min drive

Room options

About this area

Pleasanton

Located in Pleasanton, AC Hotel by Marriott Pleasanton is connected to a shopping center. Stoneridge Shopping Center and Hacienda Crossings Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Del Valle Regional Park and Diablo Foothills Regional Park. Alameda County Fairgrounds and Boomers Livermore are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Pleasanton travel guideOpens in a new window
Map

What's nearby

  • Stoneridge Shopping Center - 3 min walk
  • Dublin Heritage Park & Museums - 2 min drive
  • Tommy T's Comedy House - 4 min drive
  • Dublin Civic Center - 4 min drive
  • Hacienda Crossings Shopping Center - 5 min drive

Getting around

  • West Dublin-Pleasanton Station - 5 min walk
  • Pleasanton Station - 7 min drive
  • Oakland Intl. Airport (OAK) - 21 min drive

Restaurants

  • The Cheesecake Factory - 9 min walk
  • California Pizza Kitchen - 9 min walk
  • Popeyes Louisiana Kitchen - 18 min walk
  • McDonald's - 3 min walk
  • Amakara - 12 min walk

About this property

AC Hotel by Marriott Pleasanton

3.5-star hotel connected to a shopping center, refurbished in 2019
A poolside bar, a firepit, and dry cleaning/laundry services are just a few of the amenities provided at AC Hotel by Marriott Pleasanton. The onsite restaurant, AC Lounge, features Spanish cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as an outdoor entertainment area and a bar.
Other perks include:
  • An outdoor pool with free cabanas
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and a 24-hour front desk
  • ATM/banking services, a TV in the lobby, and outdoor furniture
  • Guest reviews say good things about the helpful staff and proximity to shopping
Room features
All 170 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the comfortable rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with bathtubs and free toiletries
  • 40-inch LCD TVs with premium channels
  • Refrigerators, coffee/tea makers, and housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:00 AM for a fee: USD 18.95 for adults and USD 12.95 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Lounge

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 3,700 square feet of conference space
  • Computer station

Outdoors

  • Firepit
  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Renovated entire property - November 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub only
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

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Parking included
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Guest rating 4+
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Family friendly
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3 star
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Hotel
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Policies

Check-in

Check-in from 3 PM - 2:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18.95 for adults and USD 12.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Pleasanton Sheraton
Sheraton Hotel Pleasanton
Sheraton Pleasanton
Sheraton Pleasanton Hotel
AC Hotel Pleasanton
Ac By Marriott Pleasanton
Sheraton Pleasanton Hotel
AC Hotel by Marriott Pleasanton Hotel
AC Hotel by Marriott Pleasanton Pleasanton
AC Hotel by Marriott Pleasanton Hotel Pleasanton

Frequently asked questions

Does AC Hotel by Marriott Pleasanton have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at AC Hotel by Marriott Pleasanton?

As of Mar 26, 2023, prices found for a 1-night stay for 2 adults at AC Hotel by Marriott Pleasanton on Apr 7, 2023 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is AC Hotel by Marriott Pleasanton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at AC Hotel by Marriott Pleasanton?

Self parking is free at this property.

What time is check-in at AC Hotel by Marriott Pleasanton?

Check-in is from 3 PM - 2:00 AM.

What time is check-out at AC Hotel by Marriott Pleasanton?

Check-out is at noon.

Where is AC Hotel by Marriott Pleasanton located?

Situated in the business district, this hotel is within 1 mi (2 km) of Stoneridge Shopping Center and Dublin Heritage Park & Museums. Dublin Civic Center and Team Health West are also within 3 mi (5 km). West Dublin-Pleasanton Station is 5 minutes by foot.

Can I cancel my reservation for free at AC Hotel by Marriott Pleasanton and receive a full refund?

Yes, AC Hotel by Marriott Pleasanton offers free cancellation on select room rates, because flexibility matters! Please refer to AC Hotel by Marriott Pleasanton cancellation policy on our site for more details about any exclusions or requirements.

AC Hotel by Marriott Pleasanton Reviews

AC Hotel by Marriott Pleasanton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 186 out of 335 reviews" "
" "10 - Excellent 56%
Rating 8 - Good. 88 out of 335 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 20 out of 335 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 17 out of 335 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 24 out of 335 reviews" "
" "2 - Terrible 7%

8.8/10

Cleanliness

8.5/10

Staff & service

8.0/10

Amenities

8.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

Hendri

Liked: Cleanliness, staff & service, property conditions & facilities
Good place but i disappointed that microwave none in room
Stayed 1 night in Mar 2023

10/10 Excellent

Eric B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was freat! Loved front desk staff
Stayed 2 nights in Mar 2023

10/10 Excellent

Marc Theodore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and very clean surroundings! The room looked great! Would recommend if you are staying in the Pleasanton area.
Stayed 1 night in Mar 2023

10/10 Excellent

Susana

Stayed 2 nights in Feb 2023

10/10 Excellent

Sabrina

Traveled with partner
Liked: Cleanliness, staff & service
Accessible doesn’t mean you your room is less than. The room was so spacious with modern design and innovation! Thank you!
Stayed 1 night in Feb 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, very clean and quiet hotel. Rooms updated and nice. Would stay again
Stayed 1 night in Jan 2023

10/10 Excellent

Patie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and friendly staff! Great outdoors and excellent indoors accommodations. We loved it!!!

2/10 Terrible

Steven

Traveled with family
Disliked: Cleanliness, staff & service
Not to Marriott standards
We stayed for three days. Unfortunately the hotel is managed quite poorly. Unlike other AC Hotels, this property has very poor housekeeping standards. The bath product bottles are heavily reused, our body wash container was broken, allowing water from the shower to fill it (pretty gross to think of strangers shower water filling your soap). We requested daily housekeeping, but didn’t receive it at all during the stay (even after double confirming with the front desk on the third day). Also found a hair in the sheets. Highly recommend not staying at this property.
Stayed 1 night in Dec 2022

8/10 Good

Roselito, Northridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing other than it’s a best hotel.