2/5 Poor
Heather
Traveled with partner
Oct 22, 2021
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
Four Points by Sheraton Pleasanton
Photo gallery for Four Points by Sheraton Pleasanton
Overview of Four Points by Sheraton Pleasanton
Four Points by Sheraton Pleasanton
4.0/5 Very Good
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Pet friendly
- Air conditioning
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
- Personal protective equipment
5115 Hopyard Rd, Pleasanton, CA, 94588
Explore the area
- Tommy T's Comedy House4 min walk
- Hacienda Business Park12 min walk
- Dublin Civic Center2 min drive
- Oakland, CA (OAK-Oakland Intl.)22 min drive
Choose dates to view prices
About this area
Pleasanton
Located in Pleasanton, Four Points by Sheraton Pleasanton is near a metro station. Stoneridge Shopping Center and San Francisco Premium Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Shadow Cliffs Regional Recreation Area and East Bay Regional Park District. Don't miss out on a visit to Alameda County Fairgrounds. Spend some time exploring the area's activities, including golfing, winery tours, and outlet shopping.
What's nearby
- Tommy T's Comedy House - 4 min walk
- Hacienda Business Park - 12 min walk
- Dublin Civic Center - 2 min drive
- Hacienda Crossings Shopping Center - 3 min drive
- Stoneridge Shopping Center - 3 min drive
Getting around
- Pleasanton Station - 7 min drive
- Dublin/Pleasanton Station - 15 min walk
- Oakland Intl. Airport (OAK) - 22 min drive
Restaurants
- Faz — 1 min walk
- Eddie Papa's American Hangout — 6 min walk
- Ume Sushi — 6 min walk
- In-N-Out Burger — 7 min walk
- Red Smoke Grill — 12 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Uncovered self parking on site (USD 5.00 per day)
- Wheelchair-accessible parking and van parking available
- Onsite parking includes off-street options
Food and drink
- Full breakfast available for a fee daily: USD 18-25 per person
- 1 restaurant
- 1 bar
Things to do
- 24-hour fitness center
- Outdoor pool
Family friendly
- Outdoor pool
- Rollaway/extra beds (surcharge)
Conveniences
- ATM/banking services
- Ballroom
- Front-desk safe
- No elevators
Guest services
- 24-hour front desk
- Concierge services
- Dry cleaning service
- Housekeeping (on request)
- Luggage storage
- Multilingual staff
- Porter/bellhop
Languages spoken
- English
- Spanish
Business services
- Business center
- Conference space (2330 square feet)
- Meeting rooms
Outdoors
- Garden
- Pool sun loungers
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Assistive listening devices in meeting rooms
- Braille signage
- Grab bar in bathtub
- Grab bar near toilet
- Height-adjustable showerhead
- In-room accessibility (select rooms)
- Lever door handles
- Low-height door lock
- Low-height electrical outlets in bathroom
- Low-height view port in door
- Pool hoist on site
- Roll-in shower (select rooms)
- Stair-free path to entrance
- Transfer shower
- Upper floors accessible by stairs only
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair-accessible business center
- Wheelchair-accessible fitness center
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Hypo-allergenic bedding
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Bathtub or shower
- Designer toiletries
- Hair dryer
- Towels
Entertainment
- 42-inch LCD TV
- Cable channels
- Premium channels
Food and drink
- Coffee/tea maker
- Free bottled water
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Laptop-friendly workspace
- Phone
Similar properties
See similar properties
Pleasanton
Hotel
Business friendly
3 star
Air conditioned
Guest rating 3.5+
Pool
Policies
Check-in
Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Dogs and cats welcome
2 per room (up to 75 lbs)
Pets cannot be left unattended
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between USD 18 and USD 25 per person (approximately)
- Uncovered self parking fee: USD 5.00 per day
- Pet fee: USD 150.00 per accommodation, per stay
- Service animals are exempt from fees
- Late check-out fee: USD 50.00 (subject to availability)
- Rollaway bed fee: USD 10.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Four Points Pleasanton
Four Points Sheraton Hotel Pleasanton
Four Points Sheraton Pleasanton
Pleasanton Four Points
Pleasanton Four Points Sheraton
Pleasanton Sheraton Four Points
Sheraton Four Points Pleasanton
Four Points Sheraton Pleasanton Hotel
Sheraton Pleasanton Four Points
4 Points By Sheraton Pleasanton
Four Points By Sheraton Pleasanton Hotel Pleasanton
Four Points by Sheraton Pleasanton Hotel
Four Points by Sheraton Pleasanton Pleasanton
Four Points by Sheraton Pleasanton Hotel Pleasanton
Frequently asked questions
Overall score and ratings
4.0
Very Good
4.2/5
Cleanliness
4.1/5
Staff & service
3.7/5
Amenities
4.1/5
Property conditions & facilities
4/5 Good
Michael
Traveled with partner
Oct 17, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2021
5/5 Excellent
Annette
Business traveler
Oct 15, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
4/5 Good
Byung Jeun
Traveled with partner
Oct 15, 2021
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2021
4/5 Good
Xiaorong
Traveled with family
Oct 13, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021