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Four Points by Sheraton Pleasanton

Photo gallery for Four Points by Sheraton Pleasanton

Exterior
Garden
Executive Suite, 1 Bedroom, Non Smoking | View from room
Lobby
Designer toiletries, hair dryer, towels

Overview of Four Points by Sheraton Pleasanton

Four Points by Sheraton Pleasanton

3.0 star property
3-star hotel near Tommy T's Comedy House
7.4 out of 10 Good
7.4/10 Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
Map
5115 Hopyard Rd, Pleasanton, CA, 94588

Explore the area

  • Popular LocationTommy T's Comedy House4 min walk
  • Popular LocationHacienda Business Park12 min walk
  • Popular LocationDublin Civic Center2 min drive
  • AirportOakland, CA (OAK-Oakland Intl.)22 min drive

Room options

About this area

Pleasanton

Located in Pleasanton, Four Points by Sheraton Pleasanton is near a metro station. Pleasanton Golf Center and Alameda County Fairgrounds are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Shadow Cliffs Regional Recreation Area and East Bay Regional Park District. Tommy T's Comedy House and Stoneridge Shopping Center are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing, winery tours, and outlet shopping.
Visit our Pleasanton travel guideOpens in a new window
Map

What's nearby

  • Tommy T's Comedy House - 4 min walk
  • Hacienda Business Park - 12 min walk
  • Dublin Civic Center - 2 min drive
  • Hacienda Crossings Shopping Center - 3 min drive
  • Stanford Health Care - Valleycare Medical Foundation - 3 min drive

Getting around

  • Pleasanton Station - 11 min drive
  • Dublin/Pleasanton Station - 15 min walk
  • Oakland Intl. Airport (OAK) - 22 min drive

Restaurants

  • Chick-Fil-A - 6 min walk
  • In-N-Out Burger - 9 min walk
  • Taco Bell - 11 min walk
  • Starbucks - 4 min walk
  • Burger King - 4 min walk

About this property

Four Points by Sheraton Pleasanton

3-star hotel near a metro station
Located close to Tommy T's Comedy House and Stoneridge Shopping Center, Four Points by Sheraton Pleasanton provides a garden, dry cleaning/laundry services, and a 24-hour gym. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Self parking (surcharge), express check-out, and meeting rooms
  • A front-desk safe, ATM/banking services, and a 24-hour front desk
  • A porter/bellhop, a ballroom, and multilingual staff
  • Guest reviews say good things about the pool, helpful staff, and location
Room features
All 214 rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and tubs or showers
  • 42-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2,330 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility available in select rooms
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Roll-in shower available in select rooms
  • Stair-free path to entrance
  • Transfer shower
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Pleasanton
Four Points Sheraton Hotel Pleasanton
Four Points Sheraton Pleasanton
Pleasanton Four Points
Pleasanton Four Points Sheraton
Pleasanton Sheraton Four Points
Sheraton Four Points Pleasanton
Four Points Sheraton Pleasanton Hotel
Sheraton Pleasanton Four Points
4 Points By Sheraton Pleasanton
Four Points By Sheraton Pleasanton Hotel Pleasanton
Four Points by Sheraton Pleasanton Hotel
Four Points by Sheraton Pleasanton Pleasanton
Four Points by Sheraton Pleasanton Hotel Pleasanton

Frequently asked questions

Does Four Points by Sheraton Pleasanton have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Four Points by Sheraton Pleasanton?

As of Jun 10, 2023, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Pleasanton on Jul 2, 2023 start from $84.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Pleasanton pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 per room) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Four Points by Sheraton Pleasanton?

Self parking is available for USD 10.00 per day.

What time is check-in at Four Points by Sheraton Pleasanton?

Check-in is from 3:00 PM - anytime.

What time is check-out at Four Points by Sheraton Pleasanton?

Check-out is at noon. Late check-out is available for USD 50.00 (subject to availability).

Where is Four Points by Sheraton Pleasanton located?

Situated in Pleasanton, this hotel is 0.2 mi (0.3 km) from Tommy T's Comedy House and 2.1 mi (3.4 km) from Stoneridge Shopping Center. Pleasanton Golf Center and San Francisco Premium Outlets are also within 6 mi (10 km). Dublin/Pleasanton Station is 15 minutes by foot.

Four Points by Sheraton Pleasanton Reviews

Four Points by Sheraton Pleasanton Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 381 out of 1002 reviews" "
" "10 - Excellent 38%
Rating 8 - Good. 256 out of 1002 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 147 out of 1002 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 128 out of 1002 reviews" "
" "4 - Poor 13%
Rating 2 - Terrible. 90 out of 1002 reviews" "
" "2 - Terrible 9%

8.0/10

Cleanliness

7.8/10

Staff & service

7.1/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph Gregory

Clean
Stayed 1 night in May 2023

8/10 Good

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the comfort and cleanness.
Stayed 1 night in May 2023

6/10 Okay

RAJIV

Stayed 1 night in Apr 2023

2/10 Terrible

Agileo

Stayed 1 night in May 2023

2/10 Terrible

John

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
AC didn't work, called and no one showed up to fix. Disability buttons to open doors did not work. Restaurant shut down. Staff was very friendly, they tried but the place is run down.
Stayed 2 nights in May 2023

2/10 Terrible

Balbir

Disliked: Cleanliness, property conditions & facilities
I have already sent my comments
Stayed 3 nights in May 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

6/10 Okay

Spencer

Business traveler
Liked: Cleanliness, staff & service
My room by itself was nice for the most part. Comfortable bed, awesome large outdoor deck on the second floor, quiet. Nice staff. However, the room keys, door lock systems and deadbolts on the doors of the rooms are SERIOUSLY OUTDATED . I had to get my room keys changed out three times in the two nights I was there. I also understand certain room keys need to be away from magnetic currents and electronic devices like cell phones and key fobs, I kept my room keys away from all those things and they still malfunctioned 3x. On one of the nights, I left my hotel for work and when I came back, the deadbolt was locked from inside. Somehow when I shut the door to leave, it latched shut and it took staff about 35 minutes to get it resolved. Pretty annoying. I think updating the locks and deadbolts alone would be quite an impressive upgrade to this property. If these things get fixed, I would consider coming back.
Stayed 2 nights in May 2023

6/10 Okay

Mary Lou

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised with the parking fee. Someone was out and about making noise around 11 at night in the courtyard. Someone was also knocking on people's doors around that time too on my floor. My door was open when I came to my room. The latch was out and the door was open. I didn't feel comfortable entering the room alone.
Stayed 1 night in May 2023

4/10 Poor

Lance

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

General hotel information

Highly Rated Amenities
Property & Room Cleanliness
Star Rating
3
Nearest Airport
Oakland, CA (OAK-Oakland Intl.)
Address
5115 Hopyard Rd, Pleasanton, CA