“The room was clean overall but the curtains had several spots/stains on them. The room door would not lock shut from the outside when you are leaving. I was nervous about leaving the whole time I stayed. The pool had no water in it (but it was too windy to swim). The shower flooded and everything was dated and need refreshed. However the staff was very friendly.”
“De kamer is schoon. Maar het ruikt niet fris door het weer. Toen we in Sapa waren, regende het elke dag.
Personeel is aardig en behulpzaam. Het ontbijt is goed.”
“Thanks for allowing us early check in. The hotel was clean and elegant. The things that disappointed was;
- sauna / steam room needs to booked and cannot use when somones else is there
- we informed reception that toilet door handle was broke and to fix and kept the room cleaning sign as-well. However, when we returned in the afternoon it was still not fixed and not cleaned. And later my friend got locked inside the the toilet as the handle fell off completely, tried called reception and no one……
“We were surprisingly upgraded to the executive suite which was a fantastic surprise. It had a lovely view and a really comfortable bed. They also had a free shuttle service to the main town, but it's also walkable (about 10-15mins), if you like walking. I would stay here again.”