Portage Place Tours

Most of my issues with this booking come from Expedia first of all. It is advertised that there is bottled water. There is none. Bathrobes. There is none. Sleeps 3 . Well maybe if ur all sleeping in one bed. Also incorrect. This is a basic as basic gets. They use the cheapest most awful coffee in the rooms with the cheapest possible condiments you have ever seen. Not drinkable even with Baileys. Had to door dash coffee. The beds are really comfortable. My husband and I play cards and the only table is a tiny little table barely big enough to hold a drink by. Mainly for a premium room there is absolutely no storage and very limited seating . The closet is 12 inches wide. There is no where to set anything in the bathroom which almost caused a safety issue while using my flat iron. While the property is very nice the Christmas decorations are the cheapest Dollorama decor you ever saw. Spend some money guys you have a busy popular hotel. Please ask the housekeepers to yield to guests for the elevators. The restaurant is top notch and worthy of its own review. Overall for a “business room” there is very little room to do any business. I’m sure there is much better value for the money for a business room!!! The airport shuttle was friendly and quick!!!! I feel complimentary coffee in the lobby and some couches or seating would be much nicer!!!!

I didn’t like that the pool was not available. They promised us a 20% discount on our room and we didn’t receive it upon check out.

Room was OK, the sink stunk though-- like the pipes were rotting probably something that needs fixing, water was also yellowish coming out. Pool area was filthy when we went there about 9:30-- I'm guessing from previous night, there were cups and soaking wet towels all over that we wound up cleaning up ourselves, yuck. The pool opens early so I'm surprised no staff had it cleaned up earlier.