Find Cheap Hostels in Portillo

"Beautiful hotel , really kid friendly, staff was amazing"

"This is a small place to relax. Quite some distance out of Terranas so will need a car or taxis. Basic accommodations with a little pool that’s really a big hot tub very nice but not for swimming and a small restaurant. Besides, the serenity would really mix this place is a five minute walk to an absolutely gorgeous beach one of the best I’ve ever seen beautiful water, clean tons of room to walk or Activities down the beach later on, but there’s also space we can be alone What really make a place for me was Carlito. Throughout my day, he was totally supportive. Help me numerous issues. I faced in at the end where my TAXI didn’t show up at five in the morning he ran and made alternative arrangements so I wouldn’t miss my connectors to Pueri plata. Here is the main reason I would come back to this place and recommend it strongly. "

"Excelente servicio,buen trato, todo prefecto"

"The room was clean and well maintained. The staff was very attentive and hospitable. We enjoyed our stay even though it rained the first two days. I loved getting up early and walking around the island listening to the doves every morning. "

"Yes"

"Internet was horrible, and basically not available anywhere on property. At one time, had access, very slow, in the restaurant."

"Hotel was okay, but it didn’t meet my expectations given the price point setting and reputation. Service was inconsistent. While some staff members were friendly, overall interactions were not warm across the front desk, bar, and restaurant. The service also had a different feel from the very accommodating, welcoming interactions I’ve experienced at other hotels in the area and the Dominican Republic. At the beach, service felt particularly inattentive. We spent time seated there and no one came over to check if we wanted to order anything. One interaction in particular stood out. I went to the bar to order two piña coladas and then sat at a table in the common area by the bar to enjoy them. The space was mostly empty, with several empty large tables. A waiter approached and told us we couldn’t sit there because we were only two people. I explained that we were just finishing our drinks and would happily move if the table was needed, but he responded with visible attitude, rolled his eyes, and walked away. It felt unnecessarily rude and left a negative impression. Breakfast was very good, with lots of tasty options. The room was just okay—clean, but somewhat small and a bit cramped for the price. There’s also no door on the shower, which faces the bedroom and can feel awkward if you’re not traveling with a significant other. The beach setup was also somewhat limited, with only a few loungers on the sand, which didn’t seem sufficient for the number of guests. "

"The room and hotel grounds were lovely, and the Dominican breakfast was delicious. The staff—especially Thanou and Luis—were incredibly warm and welcoming. My main feedback is that the atmosphere felt a bit too quiet at times. When I wanted to relax by the pool, it was often empty with very low music, so it lacked some ambiance. After breakfast, staff presence also seemed to disappear. It would be great if there were more offerings during the day—something as simple as poolside drinks like piña coladas could really enhance the experience."

"Well the property is really close to paradise , cause the mountain and the beach .the bungalows have cocaroches and no hot waters runnig good , they're staff is young and no too professional .look and feel like short staff on the buffet , from my point just training and costumer service class for tree months and everything going to be 5 start do not forget the roaches on the bungalows "