Primrose Vacations from $970

The property was very clean from the room to the public areas. The staff was extremely friendly, professional and helpful in every way. The kitchenette was well stocked and everything was clean. Thank you for a great stay!

Super clean, appeared to be newer construction, well decorated, comfy beds with good bedding. More spacious than a typical hotel room and true queen beds. My expectation was hotel with a front desk, but more of a VRBO feel. Call to check in and get the lock box code to get your key...super simple and the folks on the phone were kind and helpful...made staying an extra night a no brainer. Thanks, James

Extremely frustrating stay. I had two back-to-back reservations at the hotel in different types of rooms. I called a week before to ask if I could have my reservation adjusted so that I would not have to change rooms during the stay. The staff member told me “absolutely, for an extra $15/night” they could place me in the same room (ocean view) for all three nights. I agreed to do it, and when I asked if I could pay over the phone to lock it in, was told “don’t worry, we’ve got a note down on your file.” It was surprising, then, that when I checked in there was no record of my call and that I’d be forced to change rooms during my stay if I wanted to remain at the hotel for all three nights. The room change happened on the day of a whale-watching tour, forcing me to pack everything up, bring it to the front desk for storage for a few hours, and then move everything back afterwards. I can’t remember the last time I encountered a more disjointed hotel staff team than this one. **don’t trust what they tell you over the phone for any reservation change requests unless you get an email confirmation of that change!** won’t be staying again if I can’t get the same room type in a single reservation.

Cruise port and train station shuttle was nice. Room was very nice and large. Property showed some age and needed exterior repairs but overall was fine. Would stay again.

Our stay was excellent. Joy and Tom were fantastic. They welcomed us and treated us as family. Joy reached out to me before our scheduled stay to keep me up to date and what to expect. She texed me when the cabin was ready and how to access the cabin and were to park. After we arrived and got settled in was out on the porch when Joy and Tom stopped by and introduced themselves. They let us know about the property and how to access the river. Tom and his dad even came down to check on us when we went fishing. Offered some great advice and helpful pointers. The cabin and property were clean and had some beautiful views. Anything we needed they were there to help. They have large freezers to store our fish we caught and helped with fish boxes to get them home. We had a great time there that we already booked for next year. Thank you Joy amd Tom for helping make our trip to Alaska great.