“There is no onsite staff, seemed deserted, communication for checkin was not as described and took three attempts to reach someone throughout the course of the day. Was even hung up by same staff member when trying to describe my discomfort with staying there by myself with my daughter in a place that didn’t seem to have any activity. I was told to deal with Expedia and that I would not be getting a refund from her and good luck finding another place to stay on busy move in weekend.”
“The room was very clean, but the refrigerator was so cold it froze my soda, my non smoking room smelled like cigarette smoke, the light in the bathroom flickered, and there seemed to be a mentally ill shoeless man hanging around the doorway to the office. Also the pool was a bit buggy....the staff was very helpful and fixed the problems though.”
“The floor in our room was pretty dirty from day one. We loved the back door that led out to the small yard of astroturf for our dog to use at night! The breakfast was not great but good enough. The person who checked us in on arrival was a bit haggard because he had two people on the phone and me standing in front of him and another family behind me waiting to be checked in. The air conditioning in the room worked great. The pool was pretty clean but the hot tub not so much.”
“Outside the property it is dated. Inside is not. Everything worked. Quiet nights sleeping there. Very accessible to WSU where we dropped our son off to college for his freshman year.”