Hotel Valcartier

Photo gallery for Hotel Valcartier

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Water Park
Water Park
Water Park
Premium bedding, in-room safe, desk, soundproofing

Overview of Hotel Valcartier

Hotel Valcartier

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
1860 Boulevard Valcartier, Saint-Gabriel-de-Valcartier, QC, G0A 4S0

Explore the area

  • Popular LocationVillage Vacances Valcartier1 min walk
  • Popular LocationGolf Royal Charbourg17 min drive
  • AirportQuebec, QC (YQB-Jean Lesage Intl.)23 min drive
  • Popular LocationMarais du Nord24 min drive

Choose dates to view prices

About this area

Saint-Gabriel-de-Valcartier

Hotel Valcartier is located in Saint-Gabriel-de-Valcartier. Golf Royal Charbourg and Metropolitan Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Village Vacances Valcartier and Super Labyrinthe Inukshuk. Pourvoirie du Lac Beauport and Carie Factory Amusement Center are also worth visiting.

What's nearby

  • Village Vacances Valcartier - 1 min walk
  • Golf Royal Charbourg - 17 min drive
  • Club de Golf Stoneham - 24 min drive
  • Marais du Nord - 24 min drive
  • Stoneham Mountain Resort - 30 min drive

Getting around

  • Quebec Sainte-Foy Station - 25 min drive
  • Jean Lesage International Airport (YQB) - 23 min drive

Restaurants

  • Restaurant Delices Thai — 12 min drive
  • La Noble Maison — 13 min drive
  • Valentine — 16 min drive
  • Subway — 16 min drive
  • Tim Hortons — 16 min drive

About this property

Hotel Valcartier

4-star spa resort, walk to Village Vacances Valcartier
This smoke-free resort features 5 restaurants, a full-service spa, and a water park (surcharge). Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar. All 153 soundproofed rooms feature free WiFi and iPod docks. For a bit of entertainment, TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and coffee makers.
Hotel Valcartier offers 153 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Saint-Gabriel-de-Valcartier resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the resort include a water park (surcharge), a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Aroma Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for lunch and dinner
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 8-17 per person
  • 5 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Ice skating
  • Playground
  • Sauna
  • Snow tubing
  • Water park access (surcharge)

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Playground
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Russian

Business services

  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • iPod dock
  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 4 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 8 and CAD 17 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa and Mastercard; cash is not accepted
Safety features at this property include a smoke detector and window guards
Property Registration Number 294986

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the spa

Property is also known as

Hotel Valcartier Saint-Gabriel-de-Valcartier
Valcartier
Valcartier SaintGabrielValcar
Hotel Valcartier Resort
Hotel Valcartier Saint-Gabriel-de-Valcartier
Hotel Valcartier Resort Saint-Gabriel-de-Valcartier

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 538 out of 896 reviews
5 - Excellent 60%
Rating 4 - Good. 268 out of 896 reviews
4 - Good 30%
Rating 3 - Okay. 59 out of 896 reviews
3 - Okay 7%
Rating 2 - Poor. 21 out of 896 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 896 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant hours could be extended.
Stayed 3 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service
Very clean, family friendly, the water park was great.
Stayed 1 night in Aug 2021

4/5 Good

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

1/5 Terrible

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Avoid unless you enjoy very poor service
While I must have stayed in over 100 hotels over my lifetime, I have never encountered such deplorable service from a supposed high end hotel. Checkin required sitting through a 90 minute lineup that extends out the door, with only 2 staff members to process the backlog; leaving all of us to suffer outdoors during a heat wave . See attached picture for an idea of the checkin lineup. Restaurant service is virtually non existent as well, with over an hour delay between placing order and receiving meal.. fire alarms poorly placed in the room, and will start to ring annoyingly if you decide to take a shower . Could not wait to get out of there today.
Stayed 1 night in Aug 2021