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Fairmont Le Chateau Frontenac

Photo gallery for Fairmont Le Chateau Frontenac

Primary image
Indoor pool
Indoor pool
Indoor spa tub
Suite, 1 King Bed (Celine Dion Suite) | Premium bedding, minibar, in-room safe, desk

Overview of Fairmont Le Chateau Frontenac

UNESCO Sustainable Travel Pledge

Fairmont Le Chateau Frontenac

4.5 star property

4.6/5 Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
1 rue des Carrieres, Québec City, QC, G1R 4P5

Explore the area

  • Popular LocationQuebec City Town Hall4 min walk
  • Popular LocationOld Port Quebec City9 min walk
  • Popular LocationQuebec Cruise Terminal9 min walk
  • AirportQuébec, QC (YQB-Jean Lesage Intl.)26 min drive

Room options

About this area

Québec City

Fairmont Le Chateau Frontenac is located in Old Quebec, a neighborhood in Québec City, and is near a train station and near the boardwalk. Traveling with kids? Make time for Aquarium du Québec, or check out an event or a game at Videotron Centre. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and snowmobiling. Guests love the hotel's location for the sightseeing.

What's nearby

  • Parks Canada's Dufferin Terrace - 1 min walk
  • Samuel de Champlain Statue - 2 min walk
  • Quebec City Town Hall - 4 min walk
  • Old Port Quebec City - 9 min walk
  • Quebec Cruise Terminal - 9 min walk

Getting around

  • Quebec Palace Station - 13 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 26 min drive

Restaurants

  • Conti - 2 min walk
  • Aux Anciens Canadiens - 2 min walk
  • A L'improviste - 2 min walk
  • La Bûche - 3 min walk
  • Le Feu Sacré - 4 min walk

About this property

Fairmont Le Chateau Frontenac

4.5-star historic hotel in the heart of Old Quebec
At Fairmont Le Chateau Frontenac, you can look forward to a roundtrip airport shuttle, a terrace, and shopping on site. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski storage. Treat yourself to a sports massage, a body scrub, or a manicure/pedicure at Moment Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature French cuisine and ocean views. In-room WiFi (surcharge) is available to all guests, along with a coffee shop/cafe and a hair salon.
You'll also find perks like:
  • An indoor pool and a children's pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • An electric car charging station, express check-out, and a banquet hall
  • A ballroom, a porter/bellhop, and massage treatment rooms
  • Guest reviews give good marks for the helpful staff and location
Room features
All guestrooms at Fairmont Le Chateau Frontenac have perks such as premium bedding and air conditioning, in addition to amenities like safes and WiFi. Guest reviews highly rate the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Designer toiletries and hair dryers
  • LCD TVs with cable channels
  • Recycling, childcare services, and electric kettles

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.
The property is a member of Historic Hotels of the World.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 13.95 per night), Wired Internet (surcharge)
  • Available in some public areas: WiFi (CAD 15 per night)

Parking and transportation

  • Covered self parking on site (CAD 40 per day)
  • Covered valet parking on site (CAD 45 per day; includes in/out privileges)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Ski shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: CAD 38.00 for adults and CAD 19.00 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • The Champlain
  • 1608 Wine and Cheese Bar
  • Bistro Le Sam
  • Place Dufferin

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski-in/ski-out access
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (40000 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable/satellite channels
  • LCD TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Local maps
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

95% of travelers were happy with check-in
Check-in from 4 PM - 3:30 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 60 per accommodation, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: CAD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: CAD 38.00 for adults and CAD 19.00 for children (approximately)
  • Fee for in-room wireless Internet: CAD 13.95 per night (rates may vary)
  • Fee for in-room wired Internet: CAD 13.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15 per night (rates may vary)
  • Airport shuttle fee: CAD 30 per room (one-way)
  • Airport shuttle fee per child: CAD 0 (one-way), (up to 14 years old)
  • Covered self parking fee: CAD 40 per day
  • Covered valet parking fee: CAD 45 per day (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 14 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chateau Fairmont
Chateau Frontenac
Chateau Frontenac Fairmont
Fairmont Chateau Frontenac
Fairmont Chateau Frontenac Hotel
Fairmont Chateau Frontenac Hotel Quebec
Fairmont Chateau Frontenac Quebec
Fairmont Frontenac
Frontenac Chateau
Frontenac Fairmont
Fairmont Hotel Quebec City
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Le Chateau Frontenac Quebec/Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Hotel
Fairmont Le Chateau Frontenac Québec City
Fairmont Le Chateau Frontenac Hotel Québec City

Frequently asked questions

Does Fairmont Le Chateau Frontenac have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Fairmont Le Chateau Frontenac?

As of Sep 27, 2022, prices found for a 1-night stay for 2 adults at Fairmont Le Chateau Frontenac on Oct 26, 2022 start from $340.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Le Chateau Frontenac pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 60 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Fairmont Le Chateau Frontenac?

Self parking is available for CAD 40 per day. Valet parking is available for CAD 45 per day. Limited spots are available.

What time is check-in at Fairmont Le Chateau Frontenac?

Check-in is from 4 PM - 3:30 AM.

What time is check-out at Fairmont Le Chateau Frontenac?

Check-out is at noon.

Does Fairmont Le Chateau Frontenac provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CAD 30 per room applies.

Where is Fairmont Le Chateau Frontenac located?

Located in the city center, this ski-in/ski-out hotel in Old Quebec is within a 10-minute walk of Quebec City Town Hall and Quebec Cruise Terminal and close to winter sports such as cross-country skiing and snowshoeing. Quebec City Convention Center and Quebec National Museum of Fine Arts are also within 2 mi (3 km). Quebec Palace Station is 13 minutes by foot.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 1068 out of 1459 reviews
5 - Excellent 73%
Rating 4 - Good. 248 out of 1459 reviews
4 - Good 17%
Rating 3 - Okay. 82 out of 1459 reviews
3 - Okay 6%
Rating 2 - Poor. 44 out of 1459 reviews
2 - Poor 3%
Rating 1 - Terrible. 17 out of 1459 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Diana, KEMPNER
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HISTORY OF BUILDING
Stayed 2 nights in Sep 2022

5/5 Excellent

Eugene Maurice
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looking forward to our return stay
Stayed 4 nights in Sep 2022

5/5 Excellent

Richard
Traveled with partner
Liked: Cleanliness, property conditions & facilities
Special
Stayed 2 nights in Sep 2022

1/5 Terrible

Yana
Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Overpriced. Very tiny old rooms with moist smell everywhere. Rude stuff, not working sauna, jacuzzi one didnt work and the next day it was cold. Everything is falling apart and dirty. The only good thing is location and the fact that you stayed in a castle. Thats it. Spend your $500/ night elsewhere. Not worth it
Stayed 2 nights in Sep 2022

4/5 Good

Bonnie
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing - friendly, helpful and knowledge. The only thing I would say that was disappointing was the activity fee/charge of $25 per day regardless whether we use the facilities/activities or not....no option to opt out. We had to pay an extra $87 (3 nights) at check out even though we did not use any of the facilities. If there's no opting out of this charge, why wasn't this charge included in our price when we booked through expedia?
Stayed 3 nights in Sep 2022

5/5 Excellent

Leon
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was excellent in every way. For an old hotel, the interior is magnificent, and the room was perfect! The staff was exceedingly helpful and gracious and went out of their way to handle any requests and questions we had. We felt like we were being treated like royalty, every step of the way.
Stayed 1 night in Sep 2022

5/5 Excellent

Brian, Honolulu
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five stars!
Stayed 3 nights in Sep 2022

3/5 Okay

Lesley, Kirkland
Traveled with group