Fairmont Le Chateau Frontenac

4.5 star property
Family-friendly slopeside fun with a full-service spa

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Fairmont Le Chateau Frontenac

Suite, 1 King Bed (Celine Dion Suite) | Premium bedding, down comforters, pillowtop beds, minibar
Skiing
Exterior
Suite, 1 King Bed (Celine Dion Suite) | Premium bedding, down comforters, pillowtop beds, minibar
3 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

9.4

Exceptional

Popular amenities

  • Hot Tub
    Hot TubHot Tub
  • Bar
    BarBar
  • Gym
    GymGym
  • Room service
    Room serviceRoom service
  • Breakfast available
    Breakfast availableBreakfast available
  • Housekeeping
    HousekeepingHousekeeping

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About the neighborhood

Map
1 rue des Carrieres, Québec City, QC, G1R 4P5

What's nearby

  • Château Frontenac - 2 min walk
  • Quebec City Town Hall - 6 min walk
  • Quartier Petit Champlain - 6 min walk
  • Quebec Cruise Terminal - 11 min walk
  • Quebec City Convention Center - 12 min walk

Getting around

  • Quebec Palace Station - 13 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 24 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪La Buche - ‬3 min walk
  • Au 1884
  • ‪Le Cochon Dingue - ‬7 min walk
  • Bistro le Sam

About this property

Fairmont Le Chateau Frontenac

Historic eco-certified hotel near Quartier Petit Champlain
Located close to Quebec City Town Hall and Quebec Cruise Terminal, Fairmont Le Chateau Frontenac provides a terrace, an art gallery on site, and shopping on site. With amenities like ski-in/ski-out access and ski storage, this hotel is a great place to hit the slopes. Indulge in aromatherapy, a body wrap, and a body treatment at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and French cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free WiFi in public areas, with speed of 25+ Mbps.
You'll also find perks like:
  • An indoor pool and a children's pool, with cabanas, sun loungers, and a lifeguard on site
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, babysitting (surcharge), and multilingual staff
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 611 rooms have comforts such as premium bedding and pillow menus, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Designer toiletries and hair dryers
  • Electric kettles, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 13.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (CAD 40 per night)
  • Covered valet parking on site (CAD 45 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available for a fee: CAD 38 to 45 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 1608 Wine and Cheese Bar
  • Bistro Le Sam
  • Place Dufferin
  • The Champlain

Things to do

  • 24-hour health club
  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Ski storage
  • Ski-in/ski-out access
  • Spa tub
  • Steam room
  • Wine tasting room

Family friendly

  • Children's games
  • Children's pool
  • Free crib
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 40,000 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1893
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 60 per accommodation, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 50 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: CAD 40.25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Newspaper
  • Pool access
  • Spa tub access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 38 to 45 per person
  • Fee for in-room wireless internet: CAD 13.95 per night (rates may vary)
  • Fee for in-room wired internet: CAD 13.95 per night (rates may vary)
  • Self parking fee: CAD 40 per night
  • Covered valet parking fee: CAD 45 per night (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 040703, 2023-11-30

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 14 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chateau Fairmont
Chateau Frontenac
Chateau Frontenac Fairmont
Fairmont Chateau Frontenac
Fairmont Chateau Frontenac Hotel
Fairmont Chateau Frontenac Hotel Quebec
Fairmont Chateau Frontenac Quebec
Fairmont Frontenac
Frontenac Chateau
Frontenac Fairmont
Fairmont Hotel Quebec City
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Le Chateau Frontenac Quebec/Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Hotel
Fairmont Le Chateau Frontenac Québec City
Fairmont Le Chateau Frontenac Hotel Québec City

Frequently asked questions

Does Fairmont Le Chateau Frontenac have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 7:00 AM–9:00 PM.

How much does it cost to stay at Fairmont Le Chateau Frontenac?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Fairmont Le Chateau Frontenac on Aug 12, 2024 start from $409.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Le Chateau Frontenac pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 60 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Fairmont Le Chateau Frontenac?

Self parking is available for CAD 40 per night. Valet parking is available for CAD 45 per night. Limited spots are available.

What time is check-in at Fairmont Le Chateau Frontenac?

Check-in start time: 4 PM; Check-in end time: 3:30 AM.

What time is check-out at Fairmont Le Chateau Frontenac?

Check-out is at noon.

Where is Fairmont Le Chateau Frontenac located?

Located in the city center, this ski-in/ski-out hotel in Old Quebec is within a 10-minute walk of Quebec City Town Hall and Quartier Petit Champlain and close to winter sports such as cross-country skiing and snowshoeing. Quebec Cruise Terminal and Quebec City Convention Center are also within 15 minutes. Quebec Palace Station is 13 minutes by foot.

Fairmont Le Chateau Frontenac Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1486 out of 2000 reviews" "
Rating 8 - Good. 331 out of 2000 reviews" "
Rating 6 - Okay. 107 out of 2000 reviews" "
Rating 4 - Poor. 50 out of 2000 reviews" "
Rating 2 - Terrible. 26 out of 2000 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old historic property within walking distance of the most European like city in North America.
Stayed 3 nights in Jul 2024

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, property conditions & facilities
Beatuful place. Bring comfortable walking shoes!
Stayed 3 nights in Jul 2024

10/10 Excellent

PETER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le Chateau Frontenac is a luxury hotel and the premier landmark of Quebec. The staff is excellent, and the hotel location is perfect for first-time visitors.
Stayed 3 nights in Jul 2024

10/10 Excellent

Shiela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

andré

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Herbert, Waterloo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Lalit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to tour of Québec station walking distance to restaurants and shops great view of the river
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous!!!
Stayed 3 nights in Jul 2024

10/10 Excellent

qun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is quite good
Stayed 2 nights in Jul 2024

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fairmont did not disappoint. I socially loved the terrace and its offerings.
Stayed 1 night in Jul 2024

10/10 Excellent

Janaya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful landmark hotel - so happy we stayed here
Stayed 2 nights in Jul 2024

10/10 Excellent

Sung

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 2 nights in Jul 2024

6/10 Okay

Nora

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The property is a little tired. We asked if we could have a refrigerator in the room and were turned off by the additional daily fee to get one. The entrance to the chateau had construction going on and was noisy. Overall, the staff was friendly and helpful.
Stayed 3 nights in Jul 2024

6/10 Okay

Atoossa

Traveled with family
Too Crowded & Old
Stayed 2 nights in Jul 2024

10/10 Excellent

Zachary Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super helpful and kind staff. historical. walkable to everything. beautiful,
Stayed 3 nights in Jul 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience?
Stayed 3 nights in Jul 2024

8/10 Good

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay. Entrance was a bit of a challenge to find but once there everything we planned to do was in walking distance.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
The castle
Stayed 1 night in May 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 3 nights in Jul 2024

8/10 Good

Melissa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic property with perfect location. A bit of a tourist trap and don’t get the local flavor as you would with a smaller area B&B or boutique hotel. Need to stay here at least once.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chateaux was amazing! We loved our stay and will definitely come back.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Rachid, Ellicott City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It unique but itself. as for the services it was good and the staff was very very friendly and helpful.
Stayed 1 night in Jul 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

General hotel information

Reasons to Book
Onsite Restaurant/Bar & Beautiful Rooms
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5