“Staff are helpful and friendly and close to the attraction. Lots of restaurant is nearby.
Something can be improved, the WIFI some sometimes is not working when in the room and no USB plugin on the bedside.
The experience is excellent and the breakfast at the restaurant is delicious
”
“we're reserved 3 rooms totally from Jun 30 to Jul 5, there wasn't clean up in noontime when we went back to the hotel, luckily there was only one room on 1st floor without cleaning.
Of course, we then raised out to the Frontier.”
“my room has no window, breakfast is not up to standard, coffee very thin. no slippers, no small tower.
3 reception very helpful and cheerful, even help me to pay the daily car parking app of Penang.
no big problem in parking the car. small car though.”
“Room is big, with lots of traditional decorations. The air-con is super nice. The breakfast is good. Location is good too, close to city centre and tourist attractions.”
“The mattresses, sheets, and pillows were all very comfortable, which is essential for travelers. The indoor swimming pool, though small, had a nice ambiance and lighting design, especially in the evenings. All the staff were very friendly and went out of their way to help me, a traveler with limited English skills, for which I am very grateful.”