Homewood Suites by Hilton Raleigh - Crabtree Valley

Photo gallery for Homewood Suites by Hilton Raleigh - Crabtree Valley

Primary image
Seasonal outdoor pool, pool umbrellas, sun loungers
32-inch LCD TV with cable channels
32-inch LCD TV with cable channels
32-inch LCD TV with cable channels

Overview of Homewood Suites by Hilton Raleigh - Crabtree Valley

Homewood Suites by Hilton Raleigh - Crabtree Valley

3.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
5400 Homewood Banks Dr, Raleigh, NC, 27612

Explore the area

  • Popular LocationCrabtree Valley Mall8 min walk
  • Popular LocationLaurel Hills Park3 min drive
  • Popular LocationShelley Lake Park4 min drive
  • AirportRaleigh, NC (RDU-Raleigh - Durham Intl.)15 min drive

Choose dates to view prices

About this area

Raleigh

Homewood Suites by Hilton Raleigh - Crabtree Valley is located in Crabtree, a neighborhood in Raleigh, and is in a shopping district. North Carolina Museum of Art and Red Hat Amphitheater are cultural highlights, and travelers looking to shop may want to visit Crabtree Valley Mall and Brier Creek Commons. Looking to enjoy an event or a game? See what's going on at PNC Arena or Coastal Credit Union Music Park at Walnut Creek. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests appreciate the hotel's quiet location.
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Map

What's nearby

  • Crabtree Valley Mall - 8 min walk
  • Laurel Hills Park - 3 min drive
  • Shelley Lake Park - 4 min drive
  • North Hills Shopping Center - 6 min drive
  • North Carolina Museum of Art - 8 min drive

Getting around

  • Cary Station - 13 min drive
  • Raleigh-Durham International Airport (RDU) - 15 min drive

Restaurants

  • Brio Tuscan Grille - 7 min walk
  • La Rancherita Mexican Restaurant - 7 min walk
  • P.F. Chang's - 7 min walk
  • J. Alexander's - 11 min walk
  • Seasons 52 - 12 min walk

About this property

Homewood Suites by Hilton Raleigh - Crabtree Valley

3-star Raleigh hotel in Crabtree, walk to Crabtree Valley Mall
A fitness center, a 24-hour business center, and a seasonal outdoor pool are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a business center, a meeting room, and dry cleaning are onsite. All 137 rooms feature kitchens with refrigerators, stovetops, microwaves, and dishwashers. Free WiFi and sofa beds are standard, as are LCD TVs with cable channels.
Homewood Suites by Hilton Raleigh - Crabtree Valley offers 137 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Free area shuttle up to 3 mi

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM
  • Free reception (select days)

Things to do

  • Fitness center
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool
  • Separate dining area
  • Sofa bed

Conveniences

  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Russian
  • Spanish

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

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See similar properties

Raleigh
Raleigh
Northwest Raleigh
Northwest Raleigh
Guest rating 4+
Guest rating 4+
Hotel
Hotel
3 star
3 star
Family friendly
Family friendly
Air conditioned
Air conditioned
Washer and dryer
Washer and dryer

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Welcoming dogs and cats only
2 per room
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Homewood Suites Crabtree
Homewood Suites Hilton Crabtree
Homewood Suites Hilton Crabtree Hotel
Homewood Suites Hilton Crabtree Hotel Raleigh Valley
Homewood Suites Hilton Raleigh Crabtree Valley
Homewood Suites Hilton Raleigh Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley
Homewood Suites by Hilton Raleigh Crabtree Valley
wood Suites Hilton Raleigh Cr
Homewood Suites by Hilton Raleigh Crabtree Valley
Homewood Suites by Hilton Raleigh - Crabtree Valley Hotel
Homewood Suites by Hilton Raleigh - Crabtree Valley Raleigh

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 472 out of 822 reviews
5 - Excellent 57%
Rating 4 - Good. 223 out of 822 reviews
4 - Good 27%
Rating 3 - Okay. 77 out of 822 reviews
3 - Okay 9%
Rating 2 - Poor. 24 out of 822 reviews
2 - Poor 3%
Rating 1 - Terrible. 26 out of 822 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t book here unless you want to wait 2 hours after your check in time. Tried to check in at 3pm, was told the room wasn’t ready yet would take 30 min. 30 min turned into 2 hours. Messed up our plans. So never book unless you’re willing to wait for hours to get checked in.
Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I like it was walking distant from the mall and nice Mexican restaurant nearby
Stayed 1 night in Mar 2022

2/5 Poor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was not ready on time. Other than that it was alright.
Stayed 1 night in Mar 2022

3/5 Okay

Traveled with family
Liked: Staff & service, amenities
Great location in Crabtree Valley. Ample parking. Beautiful common areas. Good breakfast options. Helpful & attentive staff. However, the rooms themselves were much more outdated and run down than I anticipated as I have stayed in other Homewood Suites that were nicer. There were a couple of broken things in our room - cracked bathroom tiles and a lamp/outlet combo that didn’t work. Ceiling fan was noisy. I also saw lots of chipped paint, beat up baseboards, rips in the sofa, stains on carpets and furniture, etc. Overall cleanliness was ok, it just seems like general maintenance of the room was lacking. I did see other rooms in this same condition (my family was staying there also). Lastly, the bed felt like a much older spring mattress that you’d find in a pullout sofa. This hotel might be doable for a short 1 or 2 night stay if you’re not too picky seeing the things I mentioned, but for an extended stay I would recommend another hotel.
Stayed 1 night in Feb 2022

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shopping Walking Distance
Very convenient to shopping and restaurants.
Stayed 2 nights in Feb 2022