Recreation Ground Tours

Nice facility. Polite & accommodating staff. Very curious that the bars did have ingredients for standard drinks and drinks offered on their menus. Wi-Fi was off and on for our 9 days.

The facilities were in very good condition, with the exception of some of the accessories for using the game facilities as the pool cues were not in good shape and the table was a bit off balance. The shuffle board pucks were broken when we arrived but were replaced later in the week. Staff was nice for the most part a few of them were a little bit less friendly. Some went above and beyond while a few seemed like the simpliest request was too much for them to do. An example when I asked for a drink that was on the menu, the bartender said she would have to make the lemonade for the drink, and I said OK make it. She did not want to make it and asked if I would drink something else. But most were very accommodating. I have been to other islands and different resorts and the biggest difference I noticed was at other resorts I have been to the staff was all over the place waiting on the customers and asking if you needed anything. There were times it was difficult to find a member of the staff. Occasionally, there was no one at the bar or at the restaurant to take your order.

Loved how friendly and helpful the entire staff at the resort were. Our room and property were very clean. Special kudos to our pool bartender Crisheida who was awesome. All the food, even the buffets were good, but they advertise 6 restaurants and most of our stay only two were open most nights for dinner. Also our beachfront room had beautiful views, but our beach ( the Atlantic side) was unusable because of all the seaweed. Only the Mamora Bay beach was usable, but very nice.