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Very clean. Furnitures are classy and looks good. Comfy bed and pillows.
Hotel was wonderful. Romms were spacius And clean' the beds were verry contforable I loved the fact that i could have my dog with me in the room this was a plus for me Because i can not stand the fact that i would have to board her. This will be my Hotel from now on .
I was surprised the hotel did not have shuttle service to the reno sparks convention center for the sheep show as the hotels close to the show were booked solid. I used the rapid transit bus instead. This service would be a great help for more customers in the future.
was booked two weeks in advance but was not in main system at front desk had to wait until they found res. in back some mold in shower room not sound proof, listen to box cars of train being hook up all night food inconsistent in size on same items at Roses Cafe drink prices ranging from 4$-10$ for ...
The lobby and casino areas are impressive. I was disappointed that I couldn't use the gym and my wife wanted a massage but both the spa and gym were being renovated. But I guess that's a good thing for next time.
I thought I had reserved the newly remodel luxury king room but it didnt look like it...Bed was very uncomfortable could even sleep but wasnt going to complain at the time as i was to tired from traveling to get to Reno
Very clean. I found nothing dirty in the 4 nights I stayed. Staff was incredibly friendly and helpful. Facilities are extremely dated. The bathrooms have been updated but the entire complex is in need of an update overall. Would stay again.
We stayed in the hotel for one night in summer 2017, and the resort is amazing. Very pleasant. Lots of trees, a lake, and sheltered parking spaces. We were in a two-floor townhome, with 2 upstair bedrooms, nice decorated full kitchen, a very large living room, and a balcony facing the beautiful outdoor ...
Very nice staff had a great dealer on pai gow a guy forgot the name it was around 6-7pm maybe Asian guy on the bigger side and white guy slimmer but older and a Asian gal, juni or something was her name, great staff/dealers!
After reserving and confirming with the hotel that we had a room with 2 double beds, upon arrival we found that the room reserved had ONLY one bed!!! NOT WHAT WE HAD CONFIRMED VIA PHONE WITH THE HOTEL. By the time of arrival the hotel was completely booked and there were NO rooms available. The staff ...
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