“From the moment I walked into the cute lobby to be greeted by the lovely Amber to checking out the little wine bar and the cool merch I knew I was going to love The Best Bet Motor Lodge. My room was beautiful with an amazing king size bed, super high end pillows to the most well thought out touches, such as filtered water, homemade chocolates and a nice array of snacks and drinks. The rooms are bright and feel so welcoming. Piper the owner is warm and friendly and truly cares about her guests. I……
“I recently stayed at the Courtyard Reno Riverfront, and this experience was deeply disappointing—especially as someone who joined Marriott with high expectations.
I have been a Hilton Diamond member for years, and I specifically chose to try Marriott to compare the level of service and hospitality. Unfortunately, this stay fell far below what I expected and has left me extremely disappointed.
First, the front desk service was unacceptable. The staff member who assisted me (a woman with a nose……
“Overall, the stay was good. The room was clean and tidy. The front desk staff were friendly. Check-in and check-out were very smooth. The hotel's location is convenient. The only minor drawback is that parking costs extra. It would be ideal if free parking were available.”