- Liked: Cleanliness, staff & service
The people was very kínd and the location for out visit was great.
Stayed 2 nights in Feb 2019
Photo gallery
Guest reviews
Good
7 reviews
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Breakfast included
- Parking included
- Air Conditioning
- Restaurant
Map
5ta. Calle 4-60 Zona 1, Retalhuleu
Explore the area
San Antonio de Padua Church2 min walk
Museum of Archeology and Ethnology2 min walk
Dino Park17 min drive
Quetzaltenango (AAZ-Los Altos)119 min drive
Choose dates to view prices
Standard Single Room
Photos of Standard Single Room
Standard Single Room
More detailsRoom amenities
- Sleeps 1
- 1 Double Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 1Max adults: 10
Room details
1 Double Bed
Entertainment - 24-inch flat-screen TV with cable channels
Food & Drink - Room service and free bottled water
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Free newspaper and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Standard Double Room
Photos of Standard Double Room
Standard Double Room
More detailsRoom amenities
- Sleeps 3
- 1 Double Bed and 1 Twin Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 Double Bed and 1 Twin Bed
Entertainment - 24-inch flat-screen TV with cable channels
Food & Drink - Room service and free bottled water
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Standard Triple Room
Photos of Standard Triple Room
Standard Triple Room
More detailsRoom amenities
- Sleeps 3
- 3 Twin Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
3 Twin Beds
Entertainment - 24-inch flat-screen TV with cable channels
Food & Drink - Room service and free bottled water
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Standard Quadruple Room
Photos of Standard Quadruple Room
Standard Quadruple Room
More detailsRoom amenities
- Sleeps 4
- 4 Twin Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
4 Twin Beds
Entertainment - 24-inch flat-screen TV with cable channels
Food & Drink - Room service and free bottled water
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
About this area
Retalhuleu
Located in Retalhuleu, HOTEL ASTOR is in the city center and near the airport. San Antonio de Padua Church and Museum of Archeology and Ethnology are local landmarks, and some of the area's attractions include Xetulul Park and Dino Park.
Visit our Retalhuleu travel guideWhat's nearby
- San Antonio de Padua Church - 2 min walk
- Museum of Archeology and Ethnology - 2 min walk
- Parque de Aventura Xejuyup - 13 min drive
- Dino Park - 17 min drive
- Xetulul Park - 22 min drive
Getting around
- Quetzaltenango (AAZ-Los Altos) - 119 min drive
Restaurants
- Los Bodegones — 1 min walk
About this property
About this property
Property amenities
Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking
- Roundtrip airport shuttle (surcharge)
Food and drink
- Free full breakfast available daily 7 AM–10 AM
- 1 restaurant
- 1 bar
- Room service available
Things to do
- Outdoor pool
Family friendly
- Dry cleaning service
- Laundry facilities
- Outdoor pool
- Rollaway/extra beds (surcharge)
Conveniences
- Banquet hall
- Front-desk safe
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
Languages spoken
- English
- Spanish
Business services
- 1 meeting room
Outdoors
- Garden
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Wheelchair-accessible path of travel
Room amenities
Bedroom
- Air conditioning
- Ceiling fan
- Rollaway/extra beds (surcharge)
Bathroom
- Free toiletries
- Shower
Entertainment
- 24-inch flat-screen TV
- Cable channels
Food and drink
- Free bottled water
More
- Desk
Policies
Policies
Check-in
Check-in
Check-in from 3 PM - 8 PM
Minimum check-in age - 18
Check-out
Check-out
Check-out before 1 PM
Special check-in instructions
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Access methods
Staffed front desk
Pets
Pets
Pets not allowed
Children and extra beds
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available
Property payment types
Property payment types
Important information
Important information
Optional extras
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Airport shuttle fee: USD 10 per person (roundtrip)
- Airport shuttle fee per child: USD 10 (roundtrip), (from 5 to 18 years old)
- Rollaway bed fee: USD 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Property is also known as
Property is also known as
HOTEL ASTOR Retalhuleu
ASTOR Retalhuleu
HOTEL ASTOR Hotel
HOTEL ASTOR Retalhuleu
HOTEL ASTOR Hotel Retalhuleu
Frequently asked questions
Guest reviews
4.4
Cleanliness
4.1
Service and Staff
3.0
Amenities
3.7
Property condition
- Liked: Cleanliness, staff & service, property conditions & facilities
Business trip Hotel
Very good location, very clean hotel, the foods is ok but should improve the menu, just a handful of options available, showers are very bad, water is cold and hot with out control.
Stayed 2 nights in Jan 2019
Nice Hotel to stay
Very nice hotel, I would def stay here if I come back again.
Pros: I liked how clean, and very pleasant place to stay. Located at the downtown
Cons: The breakfast was not that good, and it was the same every day.
Stayed 5 nights in Oct 2017
NICE HOTEL
VERY CLEAN AND EXCELLENT CUSTOMER SERVICE. FOOD WAS GREAT.
Pros: LOCATION AND FOOD
Stayed 1 night in Aug 2017
On the verge of scam.
So after 6 hours of driving (2 hours in terrible traffic) I get to the most expensive hotel we had booked in our trip and expect to relax in the pool and have a nice cold beer. I get to the counter and the gentleman looks at his piece of paper (not computer) and tells me they are overbooked and he needs to send me to his sister hotel. I garner all my Spanish skills to explain to him that I have booked this hotel, I have got a confirmation from this hotel and that I was going to stay at this hotel. He argues a bit and bit and then starts typing on his computer. After almost 30 minutes of him not communicating anything to me, he just shows up with the VERY nice manager who apologizes and tells me we are getting a room. Great ! Hotel has redeemed itself... Nope. We get set up in the room and enjoy a very decent meal at the hotel restaurant. go up to the room, relax and go to sleep. This is where it all goes to heck,,, They have put us (a family with a 2 year old) in the room right over the bar. So first night gets quite loud but everything calms down around 10:00 pm. So we think no big deal. The following night was INSANELY loud; music blasting, people screaming until at least 12:30 am. I took videos just to prove how insane it was.Our kid kept getting woken up every half hour. TL;DR: 1) We got a good price on a room, hotel tried sending us elsewhere. 2) They put a family with a 2 yr old in the room right over their bar with blasting music until well after midnight.
Pros: All the other staff was very nice and friendly.
Cons: Don't try to scam people out of a reserved (and confirmed room). Think before you assign a room to people.
Stayed 2 nights in Aug 2017
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