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Outdoor pool
Outdoor pool
Outdoor pool
Desk, rollaway beds

Guest reviews

3.9/5 Good
7 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air Conditioning
  • Restaurant

Map

Explore the area

Popular LocationSan Antonio de Padua Church2 min walk
Popular LocationMuseum of Archeology and Ethnology2 min walk
Popular LocationDino Park17 min drive
AirportQuetzaltenango (AAZ-Los Altos)119 min drive

Choose dates to view prices

  • Standard Single Room

    Room amenities

    • Sleeps 1
    • 1 Double Bed
    More detailsStandard Single Room
  • Standard Double Room

    Room amenities

    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed
    More detailsStandard Double Room
  • Standard Triple Room

    Room amenities

    • Sleeps 3
    • 3 Twin Beds
    More detailsStandard Triple Room
  • Standard Quadruple Room

    Room amenities

    • Sleeps 4
    • 4 Twin Beds
    More detailsStandard Quadruple Room

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Retalhuleu

Located in Retalhuleu, HOTEL ASTOR is in the city center and near the airport. San Antonio de Padua Church and Museum of Archeology and Ethnology are local landmarks, and some of the area's attractions include Xetulul Park and Dino Park.

Visit our Retalhuleu travel guide
Map
Popular Location

What's nearby

  • San Antonio de Padua Church - 2 min walk
  • Museum of Archeology and Ethnology - 2 min walk
  • Parque de Aventura Xejuyup - 13 min drive
  • Dino Park - 17 min drive
  • Xetulul Park - 22 min drive

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 119 min drive

Restaurants

  • Los Bodegones — 1 min walk

About this property

HOTEL ASTOR

3-star hotel with free breakfast and restaurant
A restaurant, an outdoor pool, and a bar/lounge are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities. All 20 rooms offer room service, flat-screen TVs with cable channels, and free bottled water. Ceiling fans, showers, and desks are among the other amenities that guests will find.
HOTEL ASTOR offers 20 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 24-inch flat-screen televisions come with cable channels. Bathrooms include showers. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • 24-inch flat-screen TV
  • Cable channels

Food and drink

  • Free bottled water

More

  • Desk

Policies

Check-in

Check-in from 3 PM - 8 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per person (roundtrip)
  • Airport shuttle fee per child: USD 10 (roundtrip), (from 5 to 18 years old)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

HOTEL ASTOR Retalhuleu
ASTOR Retalhuleu
HOTEL ASTOR Hotel
HOTEL ASTOR Retalhuleu
HOTEL ASTOR Hotel Retalhuleu

Frequently asked questions

Can I cancel my reservation for free at HOTEL ASTOR and receive a full refund?
Yes, HOTEL ASTOR offers free cancellation on select room rates, because flexibility matters! Please refer to HOTEL ASTOR cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at HOTEL ASTOR?
As of Jul 13, 2020, prices found for a 1-night stay for 2 adults at HOTEL ASTOR on Jul 14, 2020 start from $74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at HOTEL ASTOR?
Check-in is from 3 PM–8 PM.
What time is check-out at this hotel?
Check-out is at 1 PM.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 10 per person applies.
Where is this hotel located?
Located in the heart of Retalhuleu, this hotel is steps from San Antonio de Padua Church and Museum of Archeology and Ethnology. Xetulul Park and Dino Park are also within 9 mi (15 km).

Guest reviews

Overall score and ratings for HOTEL ASTOR

3.9
5 - Excellent
2
4 - Good
4
3 - Okay
0
2 - Mediocre
0
1 - Poor
1
4.4
Cleanliness
4.1
Service and Staff
3.0
Amenities
3.7
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service

The people was very kínd and the location for out visit was great.

Stayed 2 nights in Feb 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities
Business trip Hotel

Very good location, very clean hotel, the foods is ok but should improve the menu, just a handful of options available, showers are very bad, water is cold and hot with out control.

Stayed 2 nights in Jan 2019

5/5 Excellent

Nice Hotel to stay

Very nice hotel, I would def stay here if I come back again.

Pros: I liked how clean, and very pleasant place to stay. Located at the downtown

Cons: The breakfast was not that good, and it was the same every day.

Stayed 5 nights in Oct 2017

4/5 Good

NICE HOTEL

VERY CLEAN AND EXCELLENT CUSTOMER SERVICE. FOOD WAS GREAT.

Pros: LOCATION AND FOOD

Stayed 1 night in Aug 2017

1/5

On the verge of scam.

So after 6 hours of driving (2 hours in terrible traffic) I get to the most expensive hotel we had booked in our trip and expect to relax in the pool and have a nice cold beer. I get to the counter and the gentleman looks at his piece of paper (not computer) and tells me they are overbooked and he needs to send me to his sister hotel. I garner all my Spanish skills to explain to him that I have booked this hotel, I have got a confirmation from this hotel and that I was going to stay at this hotel. He argues a bit and bit and then starts typing on his computer. After almost 30 minutes of him not communicating anything to me, he just shows up with the VERY nice manager who apologizes and tells me we are getting a room. Great ! Hotel has redeemed itself... Nope. We get set up in the room and enjoy a very decent meal at the hotel restaurant. go up to the room, relax and go to sleep. This is where it all goes to heck,,, They have put us (a family with a 2 year old) in the room right over the bar. So first night gets quite loud but everything calms down around 10:00 pm. So we think no big deal. The following night was INSANELY loud; music blasting, people screaming until at least 12:30 am. I took videos just to prove how insane it was.Our kid kept getting woken up every half hour. TL;DR: 1) We got a good price on a room, hotel tried sending us elsewhere. 2) They put a family with a 2 yr old in the room right over their bar with blasting music until well after midnight.

Pros: All the other staff was very nice and friendly.

Cons: Don't try to scam people out of a reserved (and confirmed room). Think before you assign a room to people.

Stayed 2 nights in Aug 2017