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Delta Hotels by Marriott Richmond Downtown

Photo gallery for Delta Hotels by Marriott Richmond Downtown

Featured Image
Indoor pool
Premium bedding, Select Comfort beds, in-room safe, desk
Premium bedding, Select Comfort beds, in-room safe, desk
Premium bedding, Select Comfort beds, in-room safe, desk

Overview of Delta Hotels by Marriott Richmond Downtown

Delta Hotels by Marriott Richmond Downtown

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
555 E Canal Street, Richmond, VA, 23219

Explore the area

  • Popular LocationBroad Street8 min walk
  • Popular LocationVirginia Commonwealth University15 min walk
  • Popular LocationMonument Avenue16 min walk
  • AirportRichmond, VA (RIC-Richmond Intl.)15 min drive

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About this area

Richmond

Located in Richmond, Delta Hotels by Marriott Richmond Downtown is in the city center. The National and Altria Theater are cultural highlights, and some of the area's popular attractions include Science Museum of Virginia and Children's Museum of Richmond. Putt-Putt Fun Center and Lavender Fields Herb Farm are also worth visiting. Spend some time exploring the area's activities, including golfing.
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Map

What's nearby

  • American Civil War Center at Historic Tredegar - 7 min walk
  • Broad Street - 8 min walk
  • Virginia State Capitol - 11 min walk
  • Virginia Commonwealth University - 15 min walk
  • Monument Avenue - 16 min walk

Getting around

  • Richmond Main Street Station - 16 min walk
  • Richmond Intl. Airport (RIC) - 15 min drive

Restaurants

  • Capital Ale House — 4 min walk
  • Julep's — 8 min walk
  • Pasture — 8 min walk
  • La Grotta Ristorante — 8 min walk
  • Wong Gonzalez — 8 min walk

About this property

Delta Hotels by Marriott Richmond Downtown

3.5-star Richmond hotel in Downtown Richmond, walk to Broad Street
2 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café, and a 24-hour business center are onsite. All 298 rooms feature comforts like Select Comfort beds and premium bedding, while conveniences include refrigerators and microwaves. Free WiFi and Netflix are standard, as are Smart TVs with cable channels. Housekeeping is available on request.
Delta Hotels by Marriott Richmond Downtown offers 298 accommodations with safes and complimentary bottled water. Select Comfort beds feature premium bedding. 32-inch Smart televisions come with premium cable channels and Netflix. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15.00 per day; includes in/out privileges)
  • Valet parking on site (USD 26.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free area shuttle up to 2.00 mi

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–9:00 AM: USD 10.00-16.00 per person
  • 2 restaurants and 1 coffee shop/café
  • 1 bar

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Polish
  • Spanish

Business services

  • 24-hour business center
  • Conference space (13005 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bathtub
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Portable bathtub seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch Smart TV
  • Cable channels
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

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Policies

Check-in

Check-in from 4 PM - 2:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Up to 50 lbs
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 16.00 per person (approximately)
  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Valet parking fee: USD 26.00 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel Richmond Downtown
Delta Hotels Richmond Downtown Hotel
Crowne Plaza Richmond Downtown Hotel Richmond
Richmond Crowne Plaza
Crowne Plaza Richmond Downtown Hotel
Delta Hotels Marriott Richmond Downtown Hotel
Delta Hotels Marriott Richmond Downtown
Crowne Plaza Richmond Downtown
Delta Hotels by Marriott Richmond Downtown Hotel
Delta Hotels by Marriott Richmond Downtown Richmond
Delta Hotels by Marriott Richmond Downtown Hotel Richmond

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 373 out of 597 reviews
5 - Excellent 62%
Rating 4 - Good. 143 out of 597 reviews
4 - Good 24%
Rating 3 - Okay. 42 out of 597 reviews
3 - Okay 7%
Rating 2 - Poor. 22 out of 597 reviews
2 - Poor 4%
Rating 1 - Terrible. 17 out of 597 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities
Write a review

3/5 Okay

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
I would highly suggest eating somewhere else. Our food was terrible. The chicken on my salad wasn’t fully cooked and when I told them they said it just came off the grill. Eventually they took it back but I can’t be sure they didn’t just put it back onto my already contaminated salad. Surprised we didn’t get food poisoning. We also reserved a king bed but when we got there, they didn’t have one available. Luckily we just stayed passing through to our destination but can’t say I was particularly pleased by our stay here.
Stayed 1 night in Jul 2021

2/5 Poor

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Check in clerk was less than helpful. I was surprised i needed to front a $50 in case charge (I'm supposed to get it reimbursed).
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the services are excellent,it deserves a good reputation!
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great but the don’t have a inside store or were u can go and buy snacks or soap ETC
Stayed 5 nights in Jul 2021

2/5 Poor

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jul 2021