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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Delta Hotels by Marriott Richmond Downtown

Star Rating
3.5 out of 5

Photo gallery

Featured Image
Indoor pool
Premium bedding, Select Comfort beds, in-room safe, desk
Premium bedding, Select Comfort beds, in-room safe, desk
Premium bedding, Select Comfort beds, in-room safe, desk

Guest reviews

4.5/5 Wonderful
463 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air Conditioning
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided

Map

555 E Canal Street, Richmond, VA

Explore the area

Popular LocationCanal Walk6 min walk
Popular LocationThe National9 min walk
Popular LocationVirginia State Capitol11 min walk
AirportRichmond, VA (RIC-Richmond Intl.)15 min drive

Choose dates to view prices

  • Room, 2 Double Beds, Non Smoking

    Photos of Room, 2 Double Beds, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking

  • Room, 1 King Bed, Non Smoking

    Photos of Room, 1 King Bed, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking

  • Room, 1 King Bed, Non Smoking

    Photos of Room, 1 King Bed, Non Smoking

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking

  • Executive Suite, 1 King Bed, Non Smoking, River View

    Photos of Executive Suite, 1 King Bed, Non Smoking, River View

    4/5 guest room rating

    Room amenities

    • 527 sq ft
    • River view
    • Sleeps 4
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed, Non Smoking, River View

  • Junior Suite, 1 King Bed, Non Smoking, River View

    Photos of Junior Suite, 1 King Bed, Non Smoking, River View

    4.5/5 guest room rating

    Room amenities

    • 678 sq ft
    • River view
    • Sleeps 4
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, Non Smoking, River View

About this area

Richmond

Located in Richmond, Delta Hotels by Marriott Richmond Downtown is in the city center. The National and Altria Theater are cultural highlights, and travelers looking to shop may want to visit Broad Street and Carytown. Putt-Putt Fun Center and Lavender Fields Herb Farm are also worth visiting. Spend some time exploring the area's activities, including golfing.

Visit our Richmond travel guide
Map
Popular Location

What's nearby

  • Canal Walk - 6 min walk
  • Shockoe Slip - 6 min walk
  • The National - 9 min walk
  • Greater Richmond Convention Center - 11 min walk
  • Virginia State Capitol - 11 min walk

Getting around

  • Richmond Main Street Station - 16 min walk
  • Richmond Intl. Airport (RIC) - 15 min drive

Restaurants

  • Capital Ale House - 4 min walk
  • Julep's - 8 min walk
  • Pasture - 8 min walk
  • La Grotta Ristorante - 8 min walk
  • Rappahannock Restaurant - 9 min walk

About this property

Delta Hotels by Marriott Richmond Downtown

3.5-star Richmond hotel in Downtown Richmond, walk to Broad Street
2 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café, and a 24-hour business center are onsite. All 298 rooms feature comforts like Select Comfort beds and premium bedding, while conveniences include refrigerators and microwaves. Free WiFi and Netflix are standard, as are Smart TVs with cable channels.
Delta Hotels by Marriott Richmond Downtown offers 298 accommodations with safes and complimentary bottled water. Select Comfort beds feature premium bedding. 32-inch Smart televisions come with premium cable channels and Netflix. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 15.00 per day
  • Valet parking: USD 26.00 per day
  • Electric car charging station
  • Free area shuttle up to 2.00 mi

Food and drink

  • Buffet breakfast available for a fee daily: USD 16 per person
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Polish
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space (13005 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch Smart TV
  • Cable channels
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 4 PM - 2:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
It is property policy that all guests must wear a face mask within public areas of the property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Up to 50 lbs

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 16 per person (approximately)
  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Valet parking fee: USD 26.00 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Guests are provided with hand sanitizer
The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Crowne Plaza Hotel Richmond Downtown
Delta Hotels Richmond Downtown Hotel
Crowne Plaza Richmond Downtown Hotel Richmond
Richmond Crowne Plaza
Crowne Plaza Richmond Downtown Hotel
Delta Hotels Marriott Richmond Downtown Hotel
Delta Hotels Marriott Richmond Downtown
Crowne Plaza Richmond Downtown
Delta Hotels by Marriott Richmond Downtown Hotel
Delta Hotels by Marriott Richmond Downtown Richmond
Delta Hotels by Marriott Richmond Downtown Hotel Richmond

Frequently asked questions

Can I cancel my reservation for free at Delta Hotels by Marriott Richmond Downtown and receive a full refund?
Yes, Delta Hotels by Marriott Richmond Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Delta Hotels by Marriott Richmond Downtown cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool.
Is this hotel pet-friendly?
Yes, this hotel allows pets with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 75 per stay and a fee of USD 75 per accommodation, per stay.
How much is parking at this property?
Self parking is available for USD 15.00 per day. Valet parking is available for USD 26.00 per day.
What time is check-in at this property?
Check-in is from 4 PM–2:30 AM. After-hours check-in is not available.
What time is check-out at this property?
Check-out is at noon.
Where is this hotel located?
Located in Downtown Richmond, this hotel is within a 10-minute walk of Central Business District, Broad Street, and Shockoe Slip. Greater Richmond Convention Center and The National are also within 15 minutes. Richmond Main Street Station is 16 minutes by foot.

Guest reviews

Overall score and ratings for Delta Hotels by Marriott Richmond Downtown

4.5
Wonderful
463 reviews
5 - Excellent
298
4 - Good
112
3 - Okay
31
2 - Mediocre
12
1 - Poor
10
4.6
Cleanliness
4.6
Service and Staff
4.2
Amenities
4.5
Property condition

5/5 Excellent

Verified traveler
Business traveler, Traveled with partner, Traveled with pets
Aug 9, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean, staff is professional. If youre on the river side the view is very nice. If parking there I would keep in mind that parking garage is abnormally short. Clearance of only 6'5". Im from NYC so Im familiar with space being limited, but thats typically space to spread out. Seems odd to build it so low. Other than that I have no complaints about the hotel at all. Was a great stay and Id come back.

Stayed 1 night in Aug 2020

4/5 Good

Verified traveler
Jul 9, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jul 2020

1/5

DAC, Alexandria, va
Traveled with partner
Jul 7, 2020
  • Disliked: Cleanliness, amenities, property conditions & facilities

Hmm where do we star. It all stared with the check in. Front desk girl was not friendly nor helpful at all yesterday afternoon. when we asked if our room had river views since we pay extra for that she said no. She just acted like she did not care. You thing she would b happy to be back at work. She said None of the junior suites have a direct river view you will see some of the river but we don’t call that a river view room. Now to the hotel & room. The place it’s outdated n looks dirty n tire. Carpet & pair it’s coming off everywhere. Room doors are dirty as well. With a pandemic going on that does not sit well at all. Now the room: furniture it’s old n has holes, carpet it’s coming off as well there were woman long hairs through the room. Shower was dirty, shower door did not fully close n they only have hot water not cold water at all. For a hotel that charges $240 a night in Richmond I’m expecting way more. Would never e de stay in this hole again n I’m reconsidering staying at a #Marriott hotel in the future not the standard I expect from them sad.

Stayed 1 night in Jul 2020

5/5 Excellent

natashau
Traveled with family
Mar 23, 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2020

5/5 Excellent

Unknown
Traveled with group
Mar 17, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property! Worth the price to stay here. Pool & hot tub are clean, Lot's of free water available.

Stayed 1 night in Mar 2020

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