搜索罗斯兰的木舍

“We had to wait about 45 minutes for our room to get unlocked since the room key did not work upon arrival”

“Front desk staff is horrible with zero compassion, care, or solution resolution skills, the night auditor is the only one who should receive a raise or higher position.”

“Just meh, ill maintained but clean. Great price point.”

“The property is an historic hotel building right on the downtown core - completely renovated, refurbished and redecorated beautifully. Very attentive and helpful staff, the rooms are modernised, updated fixtures and fittings, extremely comfortable beds...... this is a great place to stay in Trail.”

“Very charming b&b hone. Exceptionally clean. Nice garden. Great hosts. Gourmet breakfast. Thanks.”

“Overall the room looked new, was clean, air conditioning worked well and was not too noisy. The room was missing a hair dryer and a box of tissues. When we came back to our room for the second night the towels had not been changed and the bed unmade. I questioned the desk clerk about this and he told me they don’t enter the room and haven’t since Covid. This seemed to me to be a poor excuse to save a little money. What bothers me is that they have been doing this to customers for five years He……

“Was clean Air conditioning Staff was helpful”

“Rooms are filthy and run down. Everything needs replacing, pool area was disgusting. Pool water is murky, only thing not completely gross was the waterslide. Pool area had rust dripping down all the walls. Whole hotel smelt musty and unclean. Still likely the nicest place to stay in Castlegar though which isn't saying much for castlegar.”