Ratings based on 2,383 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Hotel under construction

Posted Feb 7, 2016
Pros: The staff were nice, polite, and courtesy.
Cons: Other then the construction going on, a little more attention to detail in room cleanliness. Once entering the room, wrappers underneath the desktop.
Location: Arriving to the hotel was a twisted drive. Road and bridge construction also going on, very unpleasant.
The hotel was under construction which caused all the uncomfortable noise while staying there.
3 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

hotel

Posted Feb 5, 2016
Poor gym, pay for parking, breakfast room being renovated and bar is the temporary location so breakfast poor. Great staff and hotel rooms being upgraded. We had an upgraded room, but like all Anerican hotels no water. pressure in thE shower
3 out of 5
by A verified traveler from Seattle

Under construction avoid this place until complete

Posted Feb 1, 2016
I would not have stayed here if I had Known it eas being remodeled
4 out of 5
Recommended
for Everyone
by A verified traveler from LA

New rooms are nice, but hotel still under renovati

Posted Jan 31, 2016
Pros: All the amenities. Nice bar. Good service to airport.
Cons: Light switches. Also wake up call time was 5 minutes different from shuttle bus clock. Missed shuttle by 3 minutes. Fortunately next one scheduled in.
New rooms were good except the motion sensor light switch in the entryway kept turning on in the middle of the night and when the bill was slipped under the door. Hopefully they can desensitize them.
2 out of 5
by A verified traveler from denver, colorado

Our check in experience

Posted Jan 30, 2016
Pros: Proximity to the airport and frequent shuttles
Cons: Everything. The staff needs to eb trained better. Elevators not so far from the rooms. More restaurants
The reception staff at the time of check in was rude, and unhelpful. The room was about a mile from the elevator making it extremely uncomfortable and painful to move ou luggage Except for a sports bar, no restaurants were open The hotel operator did not even know the opening time for the restaurant.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to airport

Posted Jan 27, 2016
We had an early flight so chose this hotel due to proximity to the airport. The nice things about this hotel- very nice and clean, great facilities. Also, there is a shuttle at regular intervals that takes you to the airport. The room we had was on the 8th floor. Due to construction on site, it did tend to get a bit noisy during the day, but was reasonably quiet at night (other than traffic on the freeway).
4 out of 5
Recommended
for Everyone
by A verified traveler

Okay

Posted Jan 26, 2016
Still under renovation, too high price for the noise that is going on now !!
1 out of 5
by A verified traveler from Boston

Under Construction!!! DO NOT BOOK THIS HOTEL

Posted Jan 26, 2016
First, that's our first time traveling with our 2-month new born baby girl. Our plan was to spend most of the time in the hotel facilities, but nothing is working right in the hotel. No pool, no restaurant, no whirlpool...no amenities!!! The first paragraph of the description should explain to customers the situation of the hotel under renovation. So, we booked for the first time a Resort that we had no privileges, no Fun... Waste of money. NEVER RENT HYATT VERY DISAPPOINTED !!!
3 out of 5
by A verified traveler from Calgary

Hotel under major construction/renovation

Posted Jan 25, 2016
Disappointed. Despite the fact that the hotel is under major renovation and the noise starts at 9am, including week end, the hotel is dated, the room is small, no accomodities... it was not what I expected from a Hyatt !!
2 out of 5
by A verified traveler

Posted Jan 23, 2016
When we checked in for our two nights stay, we were told do not use water until 4:00pm as construction is going on. Then next morning about 8am drilling sound started. It wasn't comfortable at all. We left the hotel during the daytime and came back late evening. Next day cleaning lady knocking our door even though we had do not disturb sign. I would rank this hotel 2-star.