Hayes Mansion, San Jose - Curio Collection by Hilton

Photo gallery for Hayes Mansion, San Jose - Curio Collection by Hilton

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Outdoor pool, sun loungers
Flat-screen TV
In-room safe, desk, blackout drapes, iron/ironing board
Flat-screen TV

Overview of Hayes Mansion, San Jose - Curio Collection by Hilton

Hayes Mansion, San Jose - Curio Collection by Hilton

4.0 star property

4.1/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
200 Edenvale Ave, San Jose, CA, 95136

Explore the area

  • Popular LocationSanta Clara County Fairgrounds10 min drive
  • Popular LocationKelley Park10 min drive
  • Popular LocationHappy Hollow Park and Zoo15 min drive
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)18 min drive

Choose dates to view prices

About this area

San Jose

In the suburbs, Hayes Mansion, San Jose - Curio Collection by Hilton is in South San Jose, a neighborhood in San Jose with great shopping. The area's natural beauty can be seen at History Park and Kelley Park, while San Jose Center for the Performing Arts and San Jose Institute of Contemporary Art are cultural highlights. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or PayPal Park. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with mountain biking and hiking/biking trails. Guests love the hotel's quiet location.

What's nearby

  • Santa Clara County Fairgrounds - 10 min drive
  • Kelley Park - 10 min drive
  • Raging Waters - 11 min drive
  • Lake Cunningham Park - 12 min drive
  • Happy Hollow Park and Zoo - 15 min drive

Getting around

  • Blossom Hill Station (Caltrain) - 3 min drive
  • Snell Station - 3 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 18 min drive

Restaurants

  • Panda Express - 18 min walk
  • Tacomania - 19 min walk
  • Panera Bread - 3 min drive
  • MOD Pizza - 3 min drive
  • Bill's Cafe - 3 min drive

About this property

Hayes Mansion, San Jose - Curio Collection by Hilton

Suburban San Jose hotel in South San Jose with free parking
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite. All 214 rooms offer conveniences like refrigerators and coffee makers, along with free WiFi, free wired Internet, and flat-screen TVs. Other amenities available to guests include room service, hair dryers, and safes.
Hayes Mansion, San Jose - Curio Collection by Hilton offers 214 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This San Jose hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of WELL Health-Safety Rating (IWBI) and SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for lunch and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee weekends: USD 8.5 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Billiards/pool table
  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center (33000 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in shower
  • Hand-held showerhead
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Restaurants on site

  • Silver Creek Restaurant
  • Palm Plaza Lounge

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 65
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per night
Welcoming dogs only
Food and water bowls are available
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 8.5 per person (approximately)
  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 65 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Dolce Hayes
Dolce Hayes Mansion
Dolce Hayes Mansion Hotel
Dolce Hayes Mansion Hotel San Jose
Dolce Hayes Mansion San Jose
Dolce Mansion
Hayes Dolce Mansion
Hayes Mansion
Hayes Mansion Hotel San Jose
Hayes Mansion Hotel
Hayes Mansion San Jose
Hayes Mansion
Hayes Mansion, San Jose - Curio Collection by Hilton Hotel
Hayes Mansion, San Jose - Curio Collection by Hilton San Jose

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 628 out of 1216 reviews
5 - Excellent 52%
Rating 4 - Good. 317 out of 1216 reviews
4 - Good 26%
Rating 3 - Okay. 149 out of 1216 reviews
3 - Okay 12%
Rating 2 - Poor. 68 out of 1216 reviews
2 - Poor 6%
Rating 1 - Terrible. 54 out of 1216 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

4.3/5

Eco-friendliness

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
The staff at check in was nice. He explained things clearly and used a map to show me how to get around. I think the price is too much for the hotel. My windows were really dirty, my bathtub had stains on the floor and at night they have events on the courtyard and everything can be heard from the rooms; especially those closest to the exits.
Stayed 1 night in Apr 2022

3/5 Okay

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall, the location is very nice and the staff was really nice however the one glaring issue we had in the Cypress suite was the sewage smell coming from the bathroom.
Stayed 2 nights in Apr 2022

1/5 Terrible

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
not as advertised. this is an event space. not a luxury hotel. no valet parking no bellman no spa no restaurant to speak. very limited hours no other restaurants in the area other than fast food - front desk offering door dash to fast food is not acceptable - single bar with limited hours catering to a few locals so disappointing drive to Los Gatos. THIS IS A HARD PASS
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This place is great, except for one HUGE issue I can't get over. It was Sunday morning at 10:50 AM - the perfect time for a nice breakfast/brunch at their restaurant. I go to the front desk and ask where the restaurant is. His reply, "Oh, they close at 10:30". At first I thought it was a joke. Checkout is at noon, but breakfast CLOSES at 10:30?! This is outrageous. I work in the food industry and understand the labor shortage first-hand, but my goodness. We'd been looking forward to that breakfast since we booked the hotel.
Stayed 1 night in Mar 2022

3/5 Okay

Traveled with family
Liked: Staff & service, amenities
Our guest room was clean and well stocked. Upon arrival at the front desk and lobby, it smelled horrible like sewage and smelled the same when checking out. Didn’t get to enjoy the lounging area due to the smell.
Stayed 1 night in Feb 2022