The Westin San Jose

Photo gallery for The Westin San Jose

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Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of The Westin San Jose

The Westin San Jose

4.0 star property

4.2/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
302 South Market Street, San Jose, CA, 95113

Explore the area

  • Popular LocationSan Jose Convention Center1 min walk
  • Popular LocationPlaza de Cesar Chavez3 min walk
  • Popular LocationSAP Center at San Jose17 min walk
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)7 min drive

Choose dates to view prices

About this area

San Jose

The Westin San Jose is located in Downtown San Jose, a neighborhood in San Jose, and is near the airport and near a metro station. San Jose Center for the Performing Arts and San Jose Civic Auditorium are cultural highlights, and travelers looking to shop may want to visit Santana Row Shopping Center and The Pruneyard Shopping Center. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or PayPal Park. Spend some time exploring the area's activities, including golfing.

What's nearby

  • San Jose Convention Center - 1 min walk
  • San Jose Civic Auditorium - 2 min walk
  • Plaza de Cesar Chavez - 3 min walk
  • The Tech Interactive - 3 min walk
  • SAP Center at San Jose - 17 min walk

Getting around

  • Convention Center Station - 2 min walk
  • San Jose Diridon Station - 19 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 7 min drive

Restaurants

  • Voltaire Coffee House - 2 min walk
  • The Grill On The Alley - 3 min walk
  • McCormick & Schmick's - 3 min walk
  • Bijan Bakery and Café - 3 min walk
  • Fountain Restaurant - 4 min walk

About this property

The Westin San Jose

4-star San Jose hotel in Downtown San Jose, walk to San Jose State University
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and a business center. All 171 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. Free WiFi and iPod docks are standard, as are flat-screen TVs with digital channels.
The Westin San Jose offers 171 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: USD 17 for adults and USD 17 for children
  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Filipino
  • French
  • Japanese
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (8849 square feet)
  • Meeting rooms - 6

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Restaurants on site

  • Il Fornaio

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 40-inch flat-screen TV
  • Digital channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Late check-in fee for check-in between 1:00 AM and 6:00 AM (amount varies)
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 25 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 17 for adults and USD 17 for children (approximately)
  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between 1:00 AM and 6:00 AM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Claire Hotel
Claire Sainte
Hotel Sainte
Hotel Sainte Claire
Sainte Claire
Sainte Claire Hotel
Sainte Claire Hotel San Jose
Sainte Claire San Jose
Sainte Hotel
Westin San Jose Hotel
Westin San Jose
The Sainte Claire Hotel San Jose
Larkspur Collection Sainte Claire
The Westin San Jose Hotel
The Westin San Jose San Jose
The Westin San Jose Hotel San Jose

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 516 out of 986 reviews
5 - Excellent 52%
Rating 4 - Good. 280 out of 986 reviews
4 - Good 28%
Rating 3 - Okay. 105 out of 986 reviews
3 - Okay 11%
Rating 2 - Poor. 52 out of 986 reviews
2 - Poor 5%
Rating 1 - Terrible. 33 out of 986 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

3.9/5

Amenities

4.3/5

Property conditions & facilities

4.1/5

Eco-friendliness

3/5 Okay

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel condition, amenities does not match the Westin brand. More like a mid to lower tier hotel or motel. Hotel condition is also old. Bed is old and sagging, pillows are flat. Room lack basic amenities such as body lotions. Reception/check in counter gives the impression that one is checkin in to a motel. No convenience store inside hotel. No room service. All the things that one associates with a brand like Westin are missing. Staff are all friendly and helpful.
Stayed 5 nights in May 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was quick with a friendly staff. The room was small but clean and just what we needed for one night. The nice valet guys were quick but very strange and dangerous how the valet is in the middle of an intersection. I think it would be best to move it to the side of the street by the front. Overall a nice stay and would stay again! Thank you !!
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked old and unique building. I didn't like the doors to bathroom as there was a gap between the doors when closed.
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Adore the decor and ambiance of this hotel! Our small suite was beautiful and the bed was amazingly comfortable!
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manny the concierge gave us a complimentary upgrade! And he told us about what the Westin had to offer.
Stayed 1 night in Mar 2022