SureStayPlus Hotel by Best Western San Jose Central City

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Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk

Overview of SureStayPlus Hotel by Best Western San Jose Central City

SureStayPlus Hotel by Best Western San Jose Central City

2.5 out of 5

4.0/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
2650 Monterey Hwy, San Jose, CA, 95111

Explore the area

  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)13 min drive
  • Popular LocationApple Park Visitor Center14 min drive
  • Popular LocationLevi's Stadium21 min drive
  • Popular LocationAlum Rock Park24 min drive

Choose dates to view prices

About this area

San Jose

SureStayPlus Hotel by Best Western San Jose Central City is located in South San Jose, a neighborhood in San Jose, and is in the city center and near the airport. San Jose Civic Auditorium and San Jose Center for the Performing Arts are cultural highlights, and travelers looking to shop may want to visit Santana Row Shopping Center. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or PayPal Park. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Happy Hollow Park and Zoo - 4 min drive
  • Kelley Park - 5 min drive
  • Apple Park Visitor Center - 14 min drive
  • Levi's Stadium - 21 min drive
  • Alum Rock Park - 24 min drive

Getting around

  • Capitol Station (Caltrain) - 2 min drive
  • Tamien Station (Caltrain) - 5 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 13 min drive

Restaurants

  • Just Breakfast — 9 min walk
  • City Diner — 12 min walk
  • Chick-fil-A — 12 min walk
  • Panera Bread — 14 min walk
  • Famous Dave's BBQ — 17 min walk

About this property

SureStayPlus Hotel by Best Western San Jose Central City

San Jose hotel in South San Jose with free breakfast and business center
Coffee/tea in a common area, a business center, and dry cleaning are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and limo/town car service are onsite. All 57 rooms offer free WiFi and free wired Internet, TVs with cable channels, and comforts like Egyptian cotton sheets and pillow menus. Other amenities available to guests include sitting areas, refrigerators, and microwaves. Housekeeping is available once per stay.
SureStayPlus Hotel by Best Western San Jose Central City offers 57 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This San Jose hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in common area(s)

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Fan
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 45-inch TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Parking is included for 1 vehicle per room. A parking fee of USD 30 per night applies for each additional vehicle.

Renovations and closures

The following facilities will be closed during July, August, September, October, and November:
  • Business center
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Tourism fee: USD 1.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Jose-Central
Holiday Inn Express Jose-Central Motel
Holiday Inn Express Jose-Central Motel San City
Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City San Jose
Hotel Holiday Inn Express San Jose-Central City San Jose
San Jose Holiday Inn Express San Jose-Central City Hotel
Hotel Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose Central City
Express Jose Central City Jose
Hotel San Jose South
Holiday Inn Express San Jose Central City
SureStayPlus Hotel by Best Western San Jose Central City Hotel

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 190 out of 459 reviews
5 - Excellent 41%
Rating 4 - Good. 143 out of 459 reviews
4 - Good 31%
Rating 3 - Okay. 81 out of 459 reviews
3 - Okay 18%
Rating 2 - Poor. 27 out of 459 reviews
2 - Poor 6%
Rating 1 - Terrible. 18 out of 459 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

2/5 Poor

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We booked and updated check in on 10/20/2021 double beds. The Hotel system still has the old date of 10/24/2021. We have no room on10/20/2021. After a long discusion on this matter, the staff agree to let us check in another room with one bed. Is it The Hotel wrong or Expedia wrong? What if no room for us on 10/20/2021? Moreiver; We have to change room on 10/21-10/23, still we must leave hotel at 7:00 AM for our business, and come around 9:00 PM on the same day 10/21/2021. The problem is some our salad and food in refrigerator, some lugages to carry due to another check out and in for 10/21 and 10/23…
Stayed 1 night in Oct 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Check in man wasn't to pleasant. Not welcoming. Maid was very pleasant. Construction next door, they where unloading a truck a couple times couldn't go in or out of parking lot during that time 20-30 min wait.
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service always the staff is always friendly
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot under construction, very limited area to come into parking lot.
Stayed 1 night in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Nice place, but older place. Construction around it
Stayed 1 night in Sep 2021