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SureStay Plus Hotel by Best Western San Jose Central City

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Exterior
Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Egyptian cotton sheets, premium bedding, in-room safe
Egyptian cotton sheets, premium bedding, in-room safe
Egyptian cotton sheets, premium bedding, in-room safe
Egyptian cotton sheets, premium bedding, in-room safe

Overview of SureStay Plus Hotel by Best Western San Jose Central City

SureStay Plus Hotel by Best Western San Jose Central City

2.5 star property

4.0/5 Very Good

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services
Map
2650 Monterey Hwy, San Jose, CA, 95111

Explore the area

  • Popular LocationSanta Clara Paintball3 min walk
  • Popular LocationSanta Clara County Fairgrounds15 min walk
  • Popular LocationKelley Park4 min drive
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)14 min drive

Room options

About this area

San Jose

SureStay Plus Hotel by Best Western San Jose Central City is located in South San Jose, a neighborhood in San Jose, and is near the airport and near a metro station. San Jose Center for the Performing Arts is a cultural highlight and some of the area's popular attractions include Santa Clara County Fairgrounds and Raging Waters. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or Levi's Stadium. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Santa Clara Paintball - 3 min walk
  • Santa Clara County Fairgrounds - 15 min walk
  • Kelley Park - 4 min drive
  • Happy Hollow Park and Zoo - 5 min drive
  • Coyote Creek Parkway Path - 5 min drive

Getting around

  • Capitol Station (Caltrain) - 2 min drive
  • Tamien Station (Caltrain) - 5 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 14 min drive

Restaurants

  • La Costa del Sol - 11 min walk
  • Chick-fil-A - 11 min walk
  • City Diner - 12 min walk
  • Panera Bread - 14 min walk
  • L&L Hawaiian Barbecue - 14 min walk

About this property

SureStay Plus Hotel by Best Western San Jose Central City

Hotel located in South San Jose
Consider a stay at SureStay Plus Hotel by Best Western San Jose Central City and take advantage of a free breakfast buffet, dry cleaning/laundry services, and a gym. For some rest and relaxation, visit the sauna. Stay connected with free WiFi in public areas, and guests can find other amenities such as a business center.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Limo/town car service, an electric car charging station, and coffee/tea in the lobby
  • Concierge services, a 24-hour front desk, and luggage storage
  • Guest reviews speak well of the breakfast, helpful staff, and location
Room features
All 57 individually furnished rooms offer comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning. Guests reviews say good things about the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Heating and fans
  • Bathrooms with shower/tub combinations and hair dryers
  • 45-inch TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Sauna

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Fan
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 45-inch TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Parking is included for 1 vehicle per room. A parking fee of USD 30 per night applies for each additional vehicle.

Renovations and closures

The following facilities will be closed during July, August, September, October, and November:
  • Business center
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Tourism fee: USD 1.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Jose-Central
Holiday Inn Express Jose-Central Motel
Holiday Inn Express Jose-Central Motel San City
Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City San Jose
Hotel Holiday Inn Express San Jose-Central City San Jose
San Jose Holiday Inn Express San Jose-Central City Hotel
Hotel Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose Central City
Express Jose Central City Jose

Frequently asked questions

Is SureStay Plus Hotel by Best Western San Jose Central City pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at SureStay Plus Hotel by Best Western San Jose Central City?

As of Nov 30, 2022, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western San Jose Central City on Dec 4, 2022 start from $92.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Plus Hotel by Best Western San Jose Central City?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western San Jose Central City?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at SureStay Plus Hotel by Best Western San Jose Central City?

Check-out is at noon. Late check-out is available for a fee.

Where is SureStay Plus Hotel by Best Western San Jose Central City located?

Located in South San Jose, this hotel is 0.8 mi (1.2 km) from Santa Clara County Fairgrounds and 2.2 mi (3.5 km) from San Jose State University. San Jose Convention Center and SAP Center at San Jose are also within 6 mi (10 km). Capitol Station (Caltrain) is 21 minutes by foot.

Can I cancel my reservation for free at SureStay Plus Hotel by Best Western San Jose Central City and receive a full refund?

Yes, SureStay Plus Hotel by Best Western San Jose Central City offers free cancellation on select room rates, because flexibility matters! Please refer to SureStay Plus Hotel by Best Western San Jose Central City cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 255 out of 598 reviews" "
" "5 - Excellent 43%
Rating 4 - Good. 189 out of 598 reviews" "
" "4 - Good 32%
Rating 3 - Okay. 89 out of 598 reviews" "
" "3 - Okay 15%
Rating 2 - Poor. 34 out of 598 reviews" "
" "2 - Poor 6%
Rating 1 - Terrible. 31 out of 598 reviews" "
" "1 - Terrible 5%

4.3/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Antonia
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient
Stayed 2 nights in Nov 2022

4/5 Good

MAYRA
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place!

5/5 Excellent

Jacqueline
Traveled with group
I enjoy staying there it was peace & quiet. And also enjoy relaxing in jetted bath tub. I would recommend this motel to everyone who wants peace quiet. And they are also fast on getting into ur room.
Stayed 1 night in Oct 2022

1/5 Terrible

Francisco
Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel on 10-8-22 1 night use my card for deposit after checking out I seen that they charge me $144 saying that I reserved a room try to get my money back Manager keeps ignoring me and will not return my calls now I have to file a fraud claim do not check into this hotel they will try to charge your card and then not pay you back managers don’t care and won’t resolve the issue now I have to Report fraud I am a gold member with Expedia and I’ve never dealt with this kind of issue before! Very unprofessional and thieves!
Stayed 1 night in Oct 2022

5/5 Excellent

Steven
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, and it was a great stay overall.
Stayed 1 night in Oct 2022

5/5 Excellent

R Keith
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge bathroom, comfortable beds and friendly staff.
Stayed 1 night in Oct 2022

4/5 Good

Juanito, Clovis
Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is limited. Good breakfast. Room is clean. Staff are friendly
Stayed 1 night in Oct 2022

1/5 Terrible

Karen
Business traveler
Disliked: Staff & service, property conditions & facilities
The guy at the front desk is zero helpful
Stayed 1 night in Oct 2022

4/5 Good

tina
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was on point for the price.. we will be back
Stayed 2 nights in Sep 2022

5/5 Excellent

Sho
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room quality was good
Stayed 1 night in Sep 2022