Palaces in San Mateo

Quite new hotel conveniently located at the Marina Food Market with a lot Asian restaurants and shops. Coffee and tea are available all day, with relatively good free breakfast.

Great stay

Nice Hotel

Excellent stay no issues at all.

Exceptional hotel. Primarily, the staff was professional and courteous with personality. Ricky was outstanding at check-in, Giselle was enjoyable at the wine bar, and Kevin was kind at check-out. The room was quiet and very well designed. Little details in the design were smart and made it super comfortable. Love the blackout shades and the shade in the “window” of the bathroom. Nice to have a foot bar in the shower. There were no plastic bags in the garbages. Loved the floor material. Super...

Their guest service is a 20/10. I called earlier in the week to ask about arriving early and parking. They were gracious and accommodating, saying we could check into our room if it was ready when we arrived. On arrival, the doorman (shamefully I didn’t get his name) was welcoming, friendly and efficient. I had injured my knee a couple of days earlier and was on crutches and he did everything he could to help me. At the front desk, Jared and Dominique were warm, welcoming, professional and...

I love how close this hotel is to the airport. Great food nearby, the staff is great, and a good value

Great area, great staff,

Good

The hotel is very close to SFO and has a free shuttle. We stayed one night so we could quickly get to the airport the following morning. You could hear the airplanes take off, but it wasn't so bad that we couldn't fall asleep after a long day of adventures. Our room faced the airport so it was probably even a little louder than on the other side of the hotel. The hotel is very modern and clean. It was recently renovated or new. The room had a ton of space for our bags (4 of us in our...

The hotel has been completely renovated and is tastefully decorated, cozy, with ample parking, and a g family running it are very lovely people.

A very pleasant place to stay near the airport. The shuttle service to and from the airport was so helpful.

Host Alexis went above and beyond to assist us with our stay. She was awesome!

My stay was fantastic. The only negative thing I experienced was that they removed the US flag from its place of honor at the peak of their hotel in order to fly a pride flag in its place. As a veteran whos friends gave their lives for the US and whos coffins were draped with that flag, this was intolerable. There were plenty other places they could and did fly the pride flag. It should never fly in lieu of the Stars and Stripes.

This is a really cute historic hotel. They have done a nice job of retaining the antique feel while making the rooms very comfortable. I really enjoyed all of the antique photos of San Francisco that fill the hallways. The breakfast is perfectly acceptable, although not elaborate. The location, right on the edge of Golden Gate Park, is ideal if you want to stroll or run for exercise.

The emblem is a true gem. the staff from the moment we walked in until the moment we left were exceptional, friendly and accommodating. The room was very comfortable, and we loved all of the creative touches if you are looking for comfort, fun and inspiration stay here.