“I’m not one to complain but this was a rough one. We can start with the smell….i had to go out and buy glade plugins because the rooms smelt so awful. We had two joint rooms and the one room had a broken air conditioner in which the staff was speedy about fixing the next day but the amount of dirt on the unit…. No wonder it was broken.
The room had sugar ants everywhere…. And it wasn’t only ours we heard multiple gas complaining about ants in their room. Wet paint…. They painted somewhere……
“It started out like it was going to be bad experience. Stayed at the front desk for 20 minutes before i was helped, that was after 5 minutes of waiting for someone to answer the phone that was left at the desk with a note that said call for assistance.
Our room was not in the best condition. The ceiling was falling apart from some water stains, The drywall tape and paint on the ceiling was coming off, due to water damage. The base of the lamp was very dirty. The shower curtain had mold all……
“It was a nice place everyone’s clean except for the pool. We stayed two nights and wasn’t clean either day. The staff is exceptional. Acted like she really enjoyed her job. Which you just don’t see anymore. Would definitely stay again!!”
“The house keepers didn’t speak English and couldn’t help us.
We asked for more towels cuz we only had 3, and stayed 4 nights. The asked us if we really needed more and why we don’t reuse the ones we had.
Breakfast was great but don’t get a room close to lobby because it’s loud and u can’t sleep.
Side door that was supposed to need a key didn’t need one, the door never latched so anyone could get in.”
