COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Best Western Plus Capitola By-the-sea Inn & Suites

Photo gallery

Featured Image
Beach nearby
Pool
Outdoor Spa Tub
Pool

Overview of Best Western Plus Capitola By-the-sea Inn & Suites

Best Western Plus Capitola By-the-sea Inn & Suites

2.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationCapitola Beach13 min walk
  • Popular LocationCapitola Wharf17 min walk
  • Popular LocationThe Hook2 min drive
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)45 min drive

Choose dates to view prices

About this area

Capitola

Located in Capitola, Best Western Plus Capitola By-the-sea Inn & Suites is near the beach. The area's natural beauty can be seen at Monterey Bay and Capitola Beach, while Santa Cruz Beach Boardwalk and Roaring Camp Railroads are popular area attractions. Santa Cruz Museum of Natural History and Monterey Bay National Marine Sanctuary Exploration Center are also worth visiting. Discover the area's water adventures with surfing/boogie boarding nearby, or enjoy the great outdoors with mountain biking, hiking/biking trails, and horse riding.
Popular Location

What's nearby

  • Capitola Beach - 13 min walk
  • Capitola Wharf - 17 min walk
  • Capitola Mercantile - 18 min walk
  • The Hook - 2 min drive
  • Pleasure Point Park - 3 min drive

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 45 min drive

Restaurants

  • Dharma's — 7 min walk
  • Miyako Japanese Restaurant — 7 min walk
  • Verve Coffee Roasters — 10 min walk
  • Pizza My Heart — 14 min walk
  • Shadowbrook — 16 min walk

About this property

Best Western Plus Capitola By-the-sea Inn & Suites

Hotel with free breakfast, near Monterey Bay
This smoke-free hotel features a spa tub, a 24-hour business center, and a meeting room. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite. All rooms are soundproofed and feature free WiFi, free wired Internet, and hair dryers. For a bit of entertainment, LED TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and microwaves.
Best Western Plus Capitola By-the-sea Inn & Suites offers 58 air-conditioned accommodations with safes and coffee/tea makers. 36-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2019.

Recreational amenities at the hotel include a spa tub.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Spa tub
  • Swimming pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 36-inch LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Best Western Capitola
Best Western Plus Capitola Sea
Best Western Plus Capitola Sea Inn
Best Western Plus Capitola By-the-sea Inn
Best Western Plus Capitola By-the-sea
Best Western Plus Capitola By-The-Sea Hotel Capitola
Best Western Plus Capitola By-The-Sea Inn And Suites
Capitola Best Western
Best Western Plus Capitola By-The-Sea Hotel
Best Western Plus Capitola By the sea Inn Suites
Best Western Plus Capitola By-the-sea Inn & Suites Hotel
Best Western Plus Capitola By-the-sea Inn & Suites Capitola

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 494 out of 838 reviews
5 - Excellent 59%
Rating 4 - Good. 249 out of 838 reviews
4 - Good 30%
Rating 3 - Okay. 55 out of 838 reviews
3 - Okay 7%
Rating 2 - Poor. 21 out of 838 reviews
2 - Poor 3%
Rating 1 - Terrible. 19 out of 838 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for the first time in June 2021. The check-in process was super easy. The room was very clean and I love the fact that it had a mini fridge and microwave. If I had to say something negative, it would be that the room doesn’t get very dark at night. There are shutters instead of curtains which, of course, is more sanitary and also looks nicer. However, the light from the parking lot comes right through, no matter how you close the blinds. We had to use our beach towels and drape them over the blinds to try and darken the room a bit. We will definitely stay here again but will have to bring eye masks to sleep. Only a couple of minutes drive to the beach and right next to a grocery store and an ihop that you can walk to. Shadowbrook restaurant is a must for fine dining. Not cheap but well worth it.
Stayed 1 night in Jun 2021

4/5 Good

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very clean and nice property that is in a great location with all the restaurants and stores you need within walking distance.
Stayed 6 nights in May 2021

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique. Clean and staff were very helpful.
Stayed 2 nights in May 2021

1/5 Terrible

Disliked: Amenities
Stayed 2 nights in May 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2021