“I paid Expedia for breakfast to be included, but the hotel charged my credit card for breakfast anyway. I had to contact them three times before they told me they could not fix it. I had to tell Expedia about the problem instead. This place was a regular hotel room at a premium price.”
“The property itself was amazing. Views for days. Some issues were the fact that due to illness ( sign at front desk) there was no physical staff. You had to text or call and wait for a reply. We needed fresh towels one day but could not reach anyone and had to go to Walmart in Boone and purchase towels. Would have been good to know whirlpool tub did not work ahead of time. Need a privacy sign on gate to property, because with barn right next door we had folks wandering onto property and……