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Overview of Seventh Heaven Hotel

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Featured Image
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Seventh Heaven Hotel

3 out of 5

3.6/5 Good

Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationShanghai Fashion Store1 min walk
    Popular LocationPeople's Square9 min walk
    Popular LocationYuyuan Bazaar11 min walk
    AirportShanghai (SHA-Hongqiao Intl.)26 min drive

Choose dates to view prices

About this area

Shanghai

Located in Downtown Shanghai neighborhood, Seventh Heaven Hotel is connected to a shopping center. Nanjing Road Shopping District and The Bund are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Yu Garden and Zhongshan Park. Check out an event or a game at Mercedes Benz Arena, and consider making time for Shanghai Science and Technology Museum, a top attraction not to be missed. Guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: Yuyuan Garden Station is 10 minutes by foot and East Nanjing Road Station is 10 minutes.
Popular Location

What's nearby

  • Shanghai Fashion Store - 1 min walk
  • People's Square - 9 min walk
  • Yuyuan Bazaar - 11 min walk
  • Shanghai Landmark Department Store - 16 min walk
  • Yong'an Department Store - 17 min walk

Getting around

  • Shanghai Railway Station - 5 min drive
  • Yuyuan Garden Station - 10 min walk
  • Hongqiao International Airport (SHA) - 26 min drive

Restaurants

  • Sunya Cantonese Restaurant — 4 min walk
  • Carnation Restaurant — 4 min walk
  • The Press — 5 min walk
  • Ciao — 5 min walk
  • Shanghai Restaurant — 5 min walk

About this property

Seventh Heaven Hotel

3-star historic hotel connected to a shopping center in Downtown Shanghai
A full-service spa, a restaurant, and a nightclub are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/café, and coffee/tea in a common area. All 59 rooms boast deep soaking tubs and offer free WiFi and LCD TVs. Guests will also find free wired Internet, refrigerators, and minibars.
Seventh Heaven Hotel offers 59 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, bidets, and complimentary toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Offsite parking available (CNY 150 per day)

Food and drink

  • Continental breakfast available for a fee daily 7 AM–9:30 AM: CNY 40 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Full-service spa
  • Nightclub
  • Shopping

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

Business services

  • Business center
  • Meeting rooms

Spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • In-room massage
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: CNY 40 per person (approximately)
  • Nearby parking fee: CNY 150 per day
  • Rollaway bed fee: CNY 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Seventh Heaven
Seventh Heaven Hotel
Seventh Heaven Hotel Shanghai
Seventh Heaven Shanghai
Seventh Hotel
The Seventh Heaven Hotel
Seventh Heaven Hotel Hotel
Seventh Heaven Hotel Shanghai
Seventh Heaven Hotel Hotel Shanghai

Frequently asked questions

3.6
Good
Rating 5 - Excellent. 122 out of 948 reviews
5 - Excellent 13%
Rating 4 - Good. 431 out of 948 reviews
4 - Good 45%
Rating 3 - Okay. 289 out of 948 reviews
3 - Okay 30%
Rating 2 - Poor. 68 out of 948 reviews
2 - Poor 7%
Rating 1 - Terrible. 38 out of 948 reviews
1 - Terrible 4%

3.4/5

Cleanliness

3.4/5

Staff & service

3.3/5

Amenities

3.3/5

Property conditions & facilities

4/5 Good

Liked: Staff & service
Stayed 3 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is on the 7th floor of an old bldg The staff spoke english but was not very friendly When we finally saw the room, it was old, musty, the wall paper pealing, mold in the bathroom and neither the TV, refrigerator or safe worked. When i brought this to the attention of the man at reception (had to go down as rhe phone did not work either) he said the refrigerator was not for cooling and he would send someone for the TV and safe. The person that came did not speak english and he just physically picked up the safe from the closet and brought another. Really? The TV was unplugged (wonder when that room was last used). It had NO english channels. The bed was like a board, at least the sheets appeared to be clean. When I informed the clerk that we would not be staying, he said we needed to pay for that night and to contact Expedia to get our points for the other nights refunded, which we did.
Stayed 5 nights in Oct 2019

2/5 Poor

Traveled with family
Disliked: Staff & service
Dissapointing stay
Given wrong rooms Breakfast lady ( tall n slim ) very rude and unhelpful Showing fruits on pictures but was actually plastic on buffet table!! Great location with Hop on hop off stop right in front of hotel
Stayed 2 nights in Oct 2019

4/5 Good

Stayed 3 nights in Oct 2019