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"Old building that needs a better quality renovation. You can see the different paint colors where the walls and ceilings are patched. The AC was adequate but old and loud. The staff was very nice and everything was clean. "

"Ok. Comfortable but could be cleaner."

"Just okay. Hallways and stairs hadn't been vacuumed. Carpet trimmings piled in a corner. Mattress was not great. My remote didn't work, so we had one channel to watch. They ran out of waffle batter during breakfast."

"The hotel is very tired. Our bathroom had a leak around the commode. The tub looked terrible. Had an excellent breakfast and very nice and accommodating staff. We have stayed at other Elegante properties and this was the worst. For what we paid. We could not recommend this property."

"Would have been nice to be able to park closer."

"Staff was very welcoming and accommodating. Location is great for Texas Tech visits as well as easy access for traveling around Lubbock. Property is a bit dated but our towels were fluffy fresh. We stayed at the Overton during spring graduation so room pricing was quite inflated. Would stay there again if visiting Lubbock. "

"This appears to be a newer property and overall I had a very pleasant stay. The room was clean, well-maintained, and comfortable. The hotel felt fresh and updated, and the staff was friendly and welcoming. Everything in the room was in good working order, and the overall atmosphere was quiet and relaxing. I would definitely stay here again."

"I never complain about these situations, as an adult we can power through. And it is my fault for allowing my 1 yr old to walk the room without inspecting it first. But, my 1 yr old came up to me with a used Q Tip in his mouth from the previous guests. The corner he found it in, extremely dirty. As an adult I’d let it go, but my baby having a used Q Tip in his mouth because staff did not clean properly, completely unacceptable. Pictures taken, and included."