The state of the rooms could be better, as there is a lot of signs of wear and tear. The service is also a bit lacking, and even after 5 or 6 stays at this hotel I never get any Hotels.com Gold VIP benefits, other than a bottle of wine. No room upgrades or anything like that is offered. There's no room service menu in the room, no offer to even get slippers of bathrobes or anything like that, even when renting a suite. The bathroom was not clean, which is especially bad during a pandemic.
The only reason I stay at this hotel is the location, which is great. If there would be another good and affordable option in central Sliema I would not stay here.
The bed is comfortable though.