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AX │ The Palace

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Featured Image
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Balcony

Overview of AX │ The Palace

VIP Access

AX │ The Palace

5 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationBalluta Bay12 min walk
  • Popular LocationSliema Ferry14 min walk
  • Popular LocationGrand Harbour19 min walk
  • AirportLuqa (MLA-Malta Intl.)12 min drive

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About this area

Sliema

Located in Sliema, AX │ The Palace is in the city center. Sliema Ferry and Grand Harbour are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore St George's Beach and Balluta Bay. Argotti Botanical Garden and Palazzo Parisio & Gardens are also worth visiting. Discover the area's water adventures with scuba diving and snorkeling nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.
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Popular Location

What's nearby

  • Sliema Promenade - 11 min walk
  • Balluta Bay - 12 min walk
  • Sliema Ferry - 14 min walk
  • Saint Julian's Bay - 15 min walk
  • Grand Harbour - 19 min walk

Getting around

  • Malta Intl. Airport (MLA) - 12 min drive

Restaurants

  • The Tabloid — 1 min walk
  • Talk of Town — 1 min walk
  • Il-Merill — 4 min walk
  • Trattoria Cardini — 4 min walk
  • La Cuccagna — 4 min walk

About this property

AX │ The Palace

5-star luxury hotel near St George's Beach
This smoke-free hotel features a full-service spa, a restaurant, and an indoor pool. WiFi in public areas is free. Other amenities include an outdoor pool, a health club, and a bar/lounge. All 149 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also find premium bedding and hair dryers.
AX │ The Palace offers 149 air-conditioned accommodations with safes and bathrobes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. This Sliema hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Malta Eco-Certified, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 12.00 for adults and EUR 12 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Italian

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Toilet paper

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Children under 12 years old are not allowed in the indoor pool after 2 PM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: EUR 0.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12.00 for adults and EUR 12 for children (approximately)
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Palace Hotel Sliema
Palace Sliema
The Palace Hotel Sliema
The Palace Malta/Sliema
AX │ The Palace Hotel
AX │ The Palace Sliema
AX │ The Palace Hotel Sliema

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 534 out of 997 reviews
5 - Excellent 54%
Rating 4 - Good. 353 out of 997 reviews
4 - Good 35%
Rating 3 - Okay. 86 out of 997 reviews
3 - Okay 9%
Rating 2 - Poor. 20 out of 997 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 997 reviews
1 - Terrible 0%

4.4/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities
Write a review

3/5 Okay

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Not a 5 star hotel
The state of the rooms could be better, as there is a lot of signs of wear and tear. The service is also a bit lacking, and even after 5 or 6 stays at this hotel I never get any Hotels.com Gold VIP benefits, other than a bottle of wine. No room upgrades or anything like that is offered. There's no room service menu in the room, no offer to even get slippers of bathrobes or anything like that, even when renting a suite. The bathroom was not clean, which is especially bad during a pandemic. The only reason I stay at this hotel is the location, which is great. If there would be another good and affordable option in central Sliema I would not stay here. The bed is comfortable though.
Stayed 4 nights in Dec 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a great choice of hotel in Sliema.
I stay here routinely as it is a very comfortable hotel situated right in the middle of Sliema where my work needs me to be located. The people are fantastic, the parking is excellent, the food at the hotel is good, the two pools are great. Rooms are comfortable, large and quiet. I honestly do not have a negative thing to say.
Stayed 7 nights in Nov 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We highly recommend this hotel to couples who stay in Malta and enjoys an active vacation. The hotel us conveniently located, just a few minutes walk away from the beaches on one side and from the ferry to Valletta on the other side. The hotel staff is absolutely friendly and willing to help. They deserve a big thank you! The room is very spacious and beautifully designed. We enjoyed the rooftop pool and bar with the music. Although we didn’t try the restaurants they always had something special and they had great ambiance. We were just unlucky with the room upgraded and I feel we could’ve received a room on a higher floor with a double bed. There was some kind of flooding in the second floor which smelled terribly. The whole floor should have been closed. Unfortunately we discovered this only after all was unpacked and didn’t request to move.
Stayed 5 nights in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superb stay
The hotel is just lovely
Stayed 10 nights in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slice of Sliema perfection
So this was my first time travelling since covid earlier in the year and I was hugely excited given I was a frequent traveller before. I was also curious to see how hotels were adapting under the current situation. I have zero criticisms for AX. My room was completey spotless. The organisation for the breakfast given it was a buffet setup should be used as an example on how to get it right for others reopening. All food served by masked and gloved staff with a one way system in place, but you could easily see all the choices still. The reception was warm and welcoming even if staff are masked, you have the sanitiser & notices everywhere - they're all still making it feel fun and informal even with all the reminders of what we're currently dealing with. As a side note WOW that rooftop. The photos don't do this justice & it was the photos that drew me in!! The terrace is way larger than you realise so you can pick loungers in the shade, away from the pool or soak up the vitamin D. The pool itself was spotless and staff were on hand to thoroughly clean down any loungers once people left them, they then fold them down so you immediately know they've been cleaned. The bar service is like being at your local, they're so friendly. Plus happy hour with this view is always going to be a winner!
Stayed 3 nights in Aug 2020