Smyrna Castle Hotels

"Everything exceeded expectations, only fault for me, which is subjective(obviously) was that there was no bacon for breakfast."

"room needs a really good scrub down "

"Pricing did not include parking. Deceptive to have hidden extra charges that are not known about until after arrival. "

"Uncomfortable room. No clothing storage. Bed was low and night stand only on one side. Air heating and cooling not functioning properly. Phone call for service answered by AI then transferred to phone that no one answers. Check in took about an hour and desk agent was unfriendly. Only 1 office chair to sit on in the room. Very LOW END experience "

"The hotel was full, so parkibg was hard to find. There was trash everywhere - food trash in the halls, by the elevators, etc. The hallways smelled like marijuana and we had issues with the hot water in our room - and the front desk response was that they would send maintenance in half an hour or more. Overall, not at all what I am used to for this hotel chain. "

"I was double charged. Family was left in lobby for over two hours. "

"Room was clean. Husband liked the balcony. I liked the room separated from the sitting area. However, I didn't know that there was a 10.00 parking fee. "

"Room needed touch up on peeling wallpaper, previous bathroom repair around the tub was shoddy. Tub/shower & floor grout need to be cleaned, musty odor (possibly from carpet). Wonderful bed!!! Staff very friendly and helpful!!"

"Always a great experience "