Soledad Vacations from $725

Our room had a great view of the ocean, however the rooms are antiquated and they are missing details that other rooms for the same rates offer. Some of the basic that I believe should be a minimum requirement for a room with this rate is waters, shower caps, and other toiletries. A special touch is highly needed. Our room offered a beautiful view of the ocean; however, it felt outdated and lacked the finer details that other rooms at the same rate typically provide. I believe some basic amenities, such as bottled water, shower caps, and other toiletries, should be standard for rooms at this price point. A special touch would greatly enhance the experience.

The view to the ocean, from the ocean view room, is amazing. I would also recommend having breakfast at the restaurant for the food (suggest the eggs Benedict and the French Toast), and again the view.

The resort and grounds are absolutely stunning — the perfect place to relax and reset with a peaceful, restorative atmosphere. Most of the staff were a pleasure and made our stay feel special, though we did have 1–2 interactions where it felt like we were a bother for asking for anything. That’s disappointing anywhere, but especially on a $3k+ per night trip. When booking, I chose a suite specifically for its forest view. We came to Big Sur to be surrounded by giant trees. At check-in, we were told we’d been “upgraded” to a Pacific view suite. While well-intentioned, it wasn’t what we came for. From the suite we couldn’t see the water, the outdoor furniture wasn’t comfortable enough to enjoy, and it lacked the lounge chairs/hammock the original suite had advertised. We asked to move back to our booked room but were told the property was fully committed. I understand that happens, but it was frustrating to have our experience shifted by a change we didn’t request. Overall, Alila Ventana Big Sur is a breathtaking property with (mostly) a wonderful team. But if you’re going for a specific experience — like the forest views we wanted — make sure your reservation is honored as booked. At this level, the details really matter.

It all depends on context. I visited this property during Monterey Car Week when even the Motel 6 is a $600 a night investment. The motel has a very convenient location and the staff was great with 24 hour per day on site security ensuring that the place was as safe as possible. With all that said, the rooms are outdated and a bit worn, though relatively clean. During MCW, I have stayed at places running the entire gamut from $1800 a night to motels like this. Overall, I think the value was great and I would recommend this during those high leverage occasions when the budget doesn't permit spending several thousands of dollars for what is a bed for a few hours a night. As long as your eyes are open and expectations realistic, it wasn't a horrible experience.