Souk El Had Tours

I was given an amazing upgrade to my room. I didn’t want to leave. My family were staying at a hotel across the road so getting the upgrade really made my trip so much better. The hotel itself is also amazing, from the exterior to the interior reception and views over the pool area. Everything about this place exceeded my expectations. The restaurant staff could be a bit more attentive, at times I had to look for someone to get a dinner drink. Also I think some barista training would be helpful for staff to recognise when milk is bad (regardless of it being within its date). Having two bad coffees put me off wanting to get more, even though the coffee was delicious when made properly. I’ll definitely be coming back to this hotel on my next trip to Morocco or another hotel in the chain if they’re of the same quality.

We arrived before check in but we're allowed to have lunch and use the rest of their facilities until then. The room was lovely. Great sea view and of the pools from our balcony. The bathroom was ok. It looked like they had two attempts to fit the shower riser. The shower hose was like a chrome coloured rubber and it never quite pointed to where you wanted. Beds were made and fresh towels daily and always very clean. The animation team were all very friendly and enthusiastic. However,.the evening entertainment was a bit samey. There was a wide variety of food, all very tasty. Enough to cater for me, a meat eater and my wife, a (more or less vegan.....she likes eggs). The beach was very clean and great for enjoying waves. Not much else near by but the taxi's are cheap and you can barter them down a little to get elsewhere. We had a late flight but as with check in we were able to continue to use the facilities until we left for the airport. Thanks for a lovely stay