“Unhappy staff, slightly arrogant management, and forgot to make up our room for once and the receptionist came up with several excuses for that, instead of rushing up to solve the problem. But this has been satisfying compensated in the end, that's good. Positive points: nice breakfast, beautiful architecture and swimming pool.”
“Wir hatten kein Frühstück, deshalb kann ich es nicht bewerten.
Sonst war alles super, das Personal war sehr nett und hilfsbereit, unser Apartment total schön und liebevoll gestaltet. Wir würden jederzeit wieder kommen”
“Nous recommandons particulièrement ce petit hôtel particulièrement charmant à proximité d'une belle plage sauvage et peu fréquentée. Chambre vue sur mer, bon diner et personnels sympathiques et attentionnés. Prévoir de louer une voiture pour profiter pleinement de Praslin en toute liberté. ”
“Stays at Raffles was a truly beyond expectation experiences. All staffs are friendly and well trained. The hotel location is definitely a point up.
The hotel manager also held a cocktail evening, a perfect chance for us to meet all the management group and had a chance to talk with other hotel guests.”
“The hotel is located at isolated place which make it perfect for holiday. the best time there is when I was in the pool watching the sunset. The staff is kind and helpful, but the manager keep saying weird Chinese to us, and the wifi definitely need improved.”
“Close to beach, the hotel is artistically tasteful. But the WiFi reception is really bad. You need a voucher to access the wifi and the voucher code gets invalid easily. I asked at least 4 vouchers. Also for the superior room, you are sharing your balcony with your neighbors. They only use a small bamboo partition to divide. This poses potential security risk. We never used our balcony for the entire time because our neighbors are always there. ”
“Logement bien placé pour aller au restaurant à pied, place de parking limité (4 voitures max pour ne pas gêner)
Piscine propre et logement aussi
Petit déjeuner sans plus
Logement avec frigo”
“lots of facilities were not work after check in. I was told the massage bathtub was not in serve, what a pity! My wife was attracted at first view by the photo of bathtub they showed online, that’s the reason why we booked this suite. It’s not the worst case, later I found the electrical heater was broken and also the door could not be locked. We were waked up by the sudden loud noise from air-condition in midnight.
It’s a terrible experience in the first night; I got up and complained to……
