Soyo Vacations from $225

Good location and friendly staff, Lois recently remodeled. My room door had plenty of sand in the floor.

The hotel is at a convenient location to visit many attractions. It is close to metro and bus stations. The staff are super friendly and helpful.

Clean, comfortable.

The resort needs updating. The only thing that’s "upscale" are the prices! Advertising is deceptive. We booked a room with a king bed, ocean view, and balcony. When we checked in we were told that our room only had a partial ocean view and we would need to upgrade for $50 more per night to get an actual ocean view, which we reluctantly did. There are a myriad of extra fees for everything and the 22% "hospitality fee" on food and drink was pretty much hidden in fine print. Balcony doors don't close unless they are forced and banged, which we were also hearing from other rooms. There is also black mold on the wall and overhead of the balcony. The barn door on the bathroom is ridiculous and doesn't stay shut. We were only allowed 2 bottles of water for the entire stay, not each day as told by housekeeping. After that, it's $4 each! The entire place is overrun by iguanas and their crap was all over the walls of the lazy river. At 6PM all of the beach furniture is put away and the beach staff are done for the day. There was so much trash on the beach left by inconsiderate people while still daylight and after the staff were done for the evening, that I actually went down and cleaned it all up to prevent all of the plastic from making it's way into the water. Internet connectivity is nearly nonexistent unless using the resort's "free WIFI". The problem is that it's not secured and I'm not willing to risk my personal and professional info. I don't know why anyone would