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"The carpet in the hallways were disgusting, stained and smelled like moth balls. It is a pet friendly hotel but the area for the dogs was a small piece of grass bordering the parking lot. There was garbage, the waste can was completely overflowing with poop bags on the ground. The receptionist had to sit in a broken chair where her chin barely cleared the desk, upon arrival, this should have been an indication of the neglect."

"Will not use again hotels.com has poor customer service"

"Very nice place. Friendly and helpful staff"

"The WiFi wasn't working. The door wasn't working right. The key cards stopped working. The ice machine ran out of ice."

"Our stay was pretty normal. Room was clean as expected and breakfast was good, maybe a 4 out of 5. We booked this hotel for the inside heated pool and hot tub. Staff was friendly and informative. We would book again."

"Lake view was amazing the water was down some. We had plenty of parking "

"The staff was wonderful. Very helpful no matter if it was day or night. Your housekeeping staff did a great joy and was also very helpful., also. The breakfast staff did a great job also. Great hotel to stay for two or three days or even more!!!! Plan on coming back in October for another wedding. Will stay there again, and every time I come this way. "

"Hotel amenities were very nice and a great location. The room was clean and cozy. I had no concerns about safety. Janet was very kind and attentive. The pool looked clean and inviting; however, TN is too cold for this FL gal. Thank you for the hospitality!! "

"Clean room, Coffee was good, "