Find Hotels with Room Service in Springfield, MO

"The property is not bad, but I was a tad bit diaspointed considering this is a Marriot property. First, the toilet was dated and the flush valve needed to be changed, so the toilet would continue to run. Also, I was not a fan of the room's configuration. Having the TV placed in such a way that forces guests to rotate it in order to see can be a little annoying. But my biggest frustation was that nobody could help me connect my gaming system to the internet. However, they did everything in their power to help and I greatly appreciate that. But I had to figure it out myself. All in all, no deal breakers that would stray me away from staying here again. "

"We have stayed here several times but this time we were given a room upstairs. The "

"Booked rooms at the last minute… excellent accommodations"

"Clean Room "

"We love the staff, restaurant and uniquely styled rooms. Also"

"Delicious "

"Check in was the assistant manager who took 4 phone calls while checking us in, not putting them on hold but full phone calls. Pool had algae and was cold, only hand towels at the pool not full towels, black mold and sitting water puddle on pool deck. Room shower has pink slimy mold as well as black mold. Room had two door locks had been broken into causing sharp metal one of which poked a hole in my husbands shirt. Coffee maker didn’t work. Shower would be extremely hot and switch to extremely cold without you moving the lever, burnt my kids in the shower. If the shower was on and you tried to turn on the separate tub the warm water in the shower would turn freezing cold giving warm water to the tub. Room had not been fully cleaned before we checked in (room clock upside down next to the bed with an old water bottle cap next to it). Shower had no shampoo or conditioner, instead was body lotion and hand wash. Staff was not efficient nor had manners. Trying to buy an icecream bar at 11:00pm the line was out the front door with one lady trying to check someone in, man behind her needed towels and after 20 min a housekeeping man came out and rolled his eyes but got him towels, after two men came in from the parking lot another employee came from the back office area to check them in immediately (know their names) and flirting with them ignoring there was a huge line - she said “oh I was just here to help them” and went back to the back despite the line. The list goes on! "

"While first impression driving in was negative, once we got inside and got a good look, it is a beautiful place. We left early and my overall rating is a little low because the beds in our room were incredibly uncomfortable. That plus the random backup alarms from big rigs backing up into the Walmart kept us up all night. Other wings of the property will not have this issue. "