Ratings based on 1,305 Verified Reviews
2.7 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler
Small but very comfortable
Posted Jun 4, 2017Very nice and clean a little on the small size for the rooms but other than that it was nice
Comment from Hotel Management
Jun 5, 2017 by Viny, Hotel Management
Thank you for sharing your experience of your recent stay, we so appreciate. We work hard to keep our property clean and updated for the guest to have comfortable stay. Thanks again for your feedback.
by A verified traveler from Tallahassee
Nicer hotels for less nearby
Posted May 28, 2017
Pros: Nothing
Cons: Clean and paint sidewalks and parking lot. Clean stairwells. Thoroughly clean and deodorize rooms. Don't allow the owner to interact with guests.
We reserved a non-smoking room and when we got to the room it reeked of cigarette smoke, and although it had a no-smoking sign on the door, there was an ashtray on the night stand. When we complained, the owner of the hotel was at the front desk and insisted it was a non-smoking room. He was very indifferent to our concerns and did not offer to move us to another room. Family members stayed at a hotel directly across the street for a similar price and although their hotel was of a similar age, it was much better maintained and the staff was exceptional, including the owner, who we met. I'm surprised Howard Johnson allows this hotel to use its name.
Comment from Hotel Management
May 30, 2017 by Viny, Hotel Management
We are sorry for inconvenience, we work hard to fix issue you experienced. We were sold out and did not have any rooms to move any guest on holidays. we are sorry again and thanks for your feedback.
Recommended
for Everyoneby A verified traveler from Marietta, Georgia
Convenient location but too much light in the room
Posted May 9, 2017
Pros: Exterior was freshly painted, with large parking lot. Room had a refrigerator. The complimentary breakfast included fresh fruit and fresh waffles
Cons: There could be more backing on the curtain so no light comes into the room when the curtain is drawn.
Location: The hotel is located right off I-95 and very convenient to St. Augustine. The Old City, Castillo San Marcos, and nearby beaches are major attractions
The exterior of the hotel has been renovated, and looks nice. The neighborhood is safe. The complimentary breakfast includes fruit and fresh waffles. The room was clean, with a refrigerator. And the air conditioner was not noisy. However, the curtain didn't keep out the light from the parking lot. If you need a darker room for sleeping soundly you will be disappointed. The main section of the curtain allowed no light to pass, but a foot at the top and a foot at the bottom didn't have the necessary backing to keep out the light. So, light comes into the room throughout the night.
Comment from Hotel Management
May 12, 2017 by Viny, Hotel Management
Thank you for taking time and sharing your experience and suggestions, we so appreciate. We try our best to keep rooms updated and clean for our guest to have comfortable stay. We will look into window curtain and see what best can be done. Thanks again for your feedback and staying with us.
by A verified traveler
Posted Mar 15, 2017 on Hotels
Comment from Hotel Management
Mar 17, 2017 by Viny, Hotel Management
Thank you for staying with us and taking time to share your experience, we so appreciate. We try our best to keep rooms updated and clean for our guest to have comfortable stay. Thanks again for your feedback.
by Bruce
Go ANYWHERE else!!!
Posted Mar 15, 2017 on HotelsHorrible accommodations. Interior needs serious renovations. Cracked tile in bathroom, bulging paint/drywall in bathroom, painted over tub/shower, every towel bar or luggage rack was ripped out of wall and hanging there, microwave shot sparks and smoked, and every time you sat on the toilet it felt like it might topple over.
Comment from Hotel Management
Mar 17, 2017 by Viny, Hotel Management
We are so sorry for any inconvenience may have caused to you, we will work hard to fix issue you experienced. We are undergoing renovation of all the rooms and will take care of the issue you experienced. Thanks for staying with us and your feedback and sorry for any inconvenience.
by Jose
Posted Feb 21, 2017 on Hotels
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Thank you for staying with us and taking time to share your experience, we so appreciate. We work hard to keep our rooms clean and update to have our guest comfortable stay. Thanks again for your feedback.
by Disappointed
Smelled old
Posted Feb 19, 2017 on HotelsThe room had an old smell, the shower head was broke, there was little water pressure. The beds were wore out we slept on top of the blankets. We didn't eat breakfast there because we were so ready to go. #neveragain
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
We are so sorry for any inconvenience may have caused to you, we will work hard to fix issue you experienced. We work hard to keep our rooms updated and clean. We are undergoing renovation of all the rooms. Sorry again for inconvenience and thanks for your feedback.
by A verified traveler
Posted Feb 10, 2017 on Hotels
Comment from Hotel Management
Feb 13, 2017 by General Manager, Hotel Management
Thank you for staying with us and taking time to share your experience,we so appreciate. We try to keep our rooms very clean and updated to have our guest comfortable stay. Thanks again for your feedback.
Recommended
for Everyoneby A verified traveler from Tampa, Fl
Nice hotel, close to my Doctor at Mayo
Posted Feb 6, 2017 on OrbitzArrived a little early but the clerk let me sign in as there was a room ready. Very nice setup for breakfast.
Comment from Hotel Management
Feb 8, 2017 by Viny, Hotel Management
Thank you for taking time and share your experience, we so appreciate. We keep our rooms clean and updated to have our guest comfortable stay. Thanks again for your feedback and staying with us.
by A verified traveler
Great location, terrible hotel!
Posted Jan 29, 2017The staff was very nice but the rooms were bad. We had to change rooms twice because the toilets didn't work. Even in the third room my husband had to fix the toilet several times. With some major cleaning and repairs it would be much better. Great location though!
Comment from Hotel Management
Jan 31, 2017 by Viny, Hotel Management
We are so sorry for the inconvenience may have caused to you, we will work hard to fix issue you experienced. We do preventive maintenance work to avoid problems but sometimes it happens and we are really sorry for that. Thanks for your feedback.