They now require a $100 cash deposit, no matter why and no exceptions. They never disclose this on the website at all. Our room had someone else’s trash, there were hairs in the sink, our room smelled like sewage. Only one tiny bar of soap, no mini fridge or microwave, floor was sticky. And we tried to check out at 10. (Check out was at 11) and they wanted me to wait and come back at 11:30 to get my cash deposit back. We had to be on the road, we couldn’t wait that long. After 15 minutes they decided I could have my deposit again. Very disappointed and disgusted, I won’t be back.