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Crystal Hotel

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Suite | Hypo-allergenic bedding, minibar, in-room safe, free WiFi
Hypo-allergenic bedding, minibar, in-room safe, free WiFi
Hypo-allergenic bedding, minibar, in-room safe, free WiFi
Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, free WiFi

Overview of Crystal Hotel

VIP Access

Crystal Hotel

4.5 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
  • Sheets and towels washed at 140°F
Map
Via Traunter Plazzas 1, St. Moritz, GR, 7500

Explore the area

  • Popular LocationSt. Moritz Leaning Tower4 min walk
  • Popular LocationLake St. Moritz8 min walk
  • Popular LocationSegantini Museum10 min walk
  • AirportSt. Moritz (SMV-Samedan)8 min drive

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About this area

St. Moritz

Located in St. Moritz, Crystal Hotel is in the city center and near the airport. Corviglia Ski Resort and Muottas Muragl are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake St. Moritz and Silsersee. Mineralbad Baths and Spa and Bellavita Pool and Spa are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledding. Guests love the hotel's central location.
Visit our St. Moritz travel guideOpens in a new window
Map

What's nearby

  • Chesa Futura Building - 4 min walk
  • St. Moritz Leaning Tower - 4 min walk
  • Lake St. Moritz - 8 min walk
  • Segantini Museum - 10 min walk
  • Kulm Golf Course - 11 min walk

Getting around

  • St. Moritz Station - 11 min walk

Restaurants

  • Dal Mulin - 2 min walk
  • La Stalla - 2 min walk
  • Restaurant Engiadina - 12 min walk
  • Hotel Restaurant Veltlinerkeller - 15 min walk
  • Hotel Piz - 15 min walk

About this property

Crystal Hotel

4.5-star luxury hotel near Lake St. Moritz
This smoke-free hotel features a full-service spa, a restaurant, and a health club. Buffet breakfast is free. Other amenities include a sauna, valet parking, and massage/treatment rooms.
Crystal Hotel offers 71 accommodations with minibars and safes. Digital television is provided.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This St. Moritz hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

CRYSTAL WELLFIT has 2 treatment rooms. Services include deep-tissue massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Valet parking on site (CHF 25.00 per day; includes in/out privileges)
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast
  • 1 restaurant

Restaurants on site

  • Grissini
  • Crystal
  • La Cantinetta

Things to do

  • Aerobics classes
  • Fitness center
  • Full-service spa
  • Ice skating
  • Pilates classes
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Turndown service

Business services

  • Conference space (2034 square feet)

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Phone
  • Safe
  • Slippers
  • Turndown service

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St. Moritz
St. Moritz
Guest rating 4+
Guest rating 4+
Free WiFi
Free WiFi
4 star
4 star
Business friendly
Business friendly
Hotel
Hotel

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 100.0 per day
Cribs (infant beds) are available for CHF 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.45 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: CHF 25.00 per day (in/out privileges)
  • Pet fee: CHF 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: CHF 50.0 per day
  • Rollaway bed fee: CHF 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Crystal Hotel St. Moritz
Crystal St. Moritz
Crystal Hotel Hotel
Crystal Hotel St. Moritz
Crystal Hotel Hotel St. Moritz

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 264 out of 450 reviews
5 - Excellent 59%
Rating 4 - Good. 149 out of 450 reviews
4 - Good 33%
Rating 3 - Okay. 29 out of 450 reviews
3 - Okay 6%
Rating 2 - Poor. 7 out of 450 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 450 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful area and hotel staff are very friendly and helpful when you need it.
Stayed 1 night in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t let the exterior photo fool you. Although the photo makes it look like a giant ice cube, it does not look like that in actuality. It is a perfectly lovely hotel with kind and helpful staff, clean and comfortable rooms, and all the amenities you will need. Would stay again.
Stayed 1 night in Jun 2022

3/5 Okay

Disliked: Property conditions & facilities
Friendly staff yet feels outdated. - Close to the center and a block away from the ski tram. - Sure, it’s supposed to “look/feel” classic/mountain resort, yet carpeted bedroom floors? (Supports people walk around indoors with dirty snow boots). - No hot tub (I missed that when booking) Spa/Sauna is ok, nothing special. - Minibar all included, a few beers. Did receive a free upgrade due to Expedia GOLD, nice view over the roundabout outside. It’s an ok hotel, wouldn’t stay again unless updating it.
Stayed 1 night in Jan 2022

2/5 Poor

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The location is a bit far from the lake and train station. Front desk is very friendly and helpful. Cleanness is good. The breakfast is not good, lack of varieties, the only hotel that charges extra for an omelet.
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very friendly and helpful front desk. Quick and clean (free) shuttle bus to and from train station. Not super fancy, but great value.
Stayed 2 nights in Sep 2021